Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Performance Management User's Guide


1.8.3 Starting on a Windows machine

When you execute the jpcspm start command on a Windows machine to start the Performance Management program services, the Performance Management program services might not start if other Windows services start at the same time. If this happens, a KAVE05163-E message is output to the common message log.

In this case, re-execute the jpcspm start command.

If the system frequently outputs this message even though you re-execute the jpcspm start command, change the retry intervals and counts of the automatic service start by using the jpcspm start command. Changing the retry intervals and counts avoids service start errors caused by the service control manager.

Directly edit the settings of the jpccomm.ini file when changing the retry intervals and counts. The following table describes the section name, label name, and range of setting values that you can edit in the jpccomm.ini file.

Section

Label

Value range

Default value

Description

Tools Section

StartService Retry Interval

30 - 600#1

45

Retry intervals for service starts (unit: seconds)

StartService Retry Count

0 - 120#2

3

Retry counts for service start (unit: times)

#1

When the specified value is 29 or lower, or 601 or higher, the system operates as if the specified value is 30, or 600 respectively.

#2

When the specified value is -1 or lower, or 121 or higher, the system operates as if the specified value is 0, or 120 respectively.

The installation folder stores the jpccomm.ini file.

To change the retry intervals and counts:

  1. Use a text editor or a similar tool to open the jpccomm.ini file.

  2. Change the retry intervals and counts.

    Change values of the following labels:

    [Tools Section]
    StartService Retry Interval=45
    StartService Retry Count=3
  3. Save and then close the jpccomm.ini file.