Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Performance Management Planning and Configuration Guide


L. Glossary

action

An action is something that is automatically executed by Performance Management when monitored data reaches a threshold. An action might be any of the following:

  • Sending one or more emails

  • Executing one or more commands

  • Issuing one or more SNMP traps

  • Issuing one or more JP1 events

Action Handler

One of the services provided by PFM - Manager or PFM - Base. This service executes an action.

administrative tools

Various commands or functions in the GUI that are used to verify the service status or perform operations on performance data. The following can be done:

  • Configuring a service and displaying the status

  • Backing up and restoring performance data

  • Exporting performance data to a text file

  • Deleting performance data

Administrator Console

The command prompt provided by Performance Management for executing commands that require administrator privileges when the UAC function of Windows Server 2008 or Windows Server 2012 is enabled.

agent

PFM - Agent and PFM - RM services that collect performance data.

Agent Collector

One of the services provided by PFM - Agent. This service collects or evaluates performance data by using thresholds set in alarms.

Agent monitoring

For this operation, you first install an agent on the monitored server, and then monitor the server's operating status. Although you must install the agent on the monitored server, you can also use a rich variety of monitoring items to monitor the server's operating status.

Agent Store

One of the services provided by PFM - Agent. This service stores performance data. The Agent Store service uses a database to record performance data. Each Agent Store service corresponds to a PFM - Agent.

alarm

Information that defines an action or event message executed when monitored data reaches a threshold.

alarm table

A table that includes one or more alarms for which the following information is defined:

  • Object to be monitored (for example, process, TCP, or Web service)

  • Information to be monitored (for example, CPU usage or number of received bytes per second)

  • Conditions to be monitored (threshold)

autolabel

A function that displays data values as tool tips when the mouse pointer is placed on plots in graphs.

baseline

An object that serves as historical reference data for a report. You can display a baseline as reference data on the same graph as a combination report.

binding

To associate an alarm with an agent. When an alarm and agent are bound, a user can be notified when performance data collected by the agent reaches the threshold defined in the alarm.

business group

A group of hosts monitored by Performance Management and for which restrictions can be set on the monitoring agents that can be accessed by users. Users assigned to a business group can view the monitoring agents within the range of that business group. The business groups available to Performance Management include business groups defined by Performance Management and business groups defined by an integrated management product (JP1/IM).

business group user

A user to which a business group is assigned as the target of operations. Business group users can view the monitoring agents within the range of the assigned business group.

cluster system

Cluster systems are used to link multiple servers and run them as a single system. There are two types of cluster systems: HA (High Availability) cluster systems, and load-balancing cluster systems.

This manual uses the term cluster system (by itself) to refer to an HA cluster system.

-> See HA cluster system

-> See load-balancing cluster system

combination bookmark

An object that stores and manages multiple registered reports and baselines. You can display a combination report from a combination bookmark.

Combination Report window

A report window in which a registered report in a combination bookmark is displayed together with a baseline.

common account information

Each PFM - RM host can centrally manage the account information that is common in multiple instance environments or on monitored targets. Common account information consists of pfmhost for instance environments, and wmi (for Windows) and ssh (for UNIX) for monitored targets.

Correlator

One of the services provided by PFM - Manager. This service controls event sending between services.

data group

A data collection that collects records at one time. One or more records exist in a single data group.

database ID

An ID, given to each record in PFM - Agent and PFM - RM, that indicates the database where records are stored. A database ID indicates the type of record stored in the appropriate database. The database IDs are as follows:

  • PI

    Database for records of the PI record type.

  • PD

    Database for records of the PD record type.

data model

A generic term for records or fields for each PFM - Agent or PFM - RM. Data models are managed by the version.

device ID

An identifier containing characters (1-255 bytes) that indicate the host on which this service has been started in the Performance Management system. A device ID is one part of a service ID.

drilldown report

Report that is associated with a report or a field of a report. A drilldown report is used to display detailed or related information for a particular report.

executing node

The node that is executing jobs in each server system that makes up the cluster system (a node whose logical host is active).

failover

To take over server job-execution processing from the executing node to the standby node when a failure occurs in the cluster system.

field

An item (a column) in a record related to one type of performance data (such as the CPU usage percentage), which can have one or more pieces of performance data associated with it.

function ID

A one-byte identifier that indicates the function type for services of Performance Management programs. A device ID is one part of a service ID.

HA cluster system

A cluster system that provides high availability. The objective of an HA cluster system is to be able to continue operations even if a failure occurs. If a failure occurs in a server that is executing a job, a different server that has been standing by can continue the job processing. This can prevent the transaction from being suspended when a failure occurs, and improves availability.

This manual uses the term cluster system (by itself) to refer to an HA cluster system.

health check

A function that monitors the operating statuses of the following services or hosts:

  • PFM - Agent or PFM - RM services

  • Hosts running PFM - Agent or PFM - RM

  • Monitored hosts of PFM - RM

This function is provided by PFM - Manager.

health check agent

An agent that monitors the operating statuses of the following services or hosts:

  • PFM - Agent or PFM - RM services

  • Hosts running PFM - Agent or PFM - RM

  • Monitored hosts of PFM - RM

historical report

These types of reports display the operating status of the monitored target from past to present.

instance

This manual uses the term instance as follows:

  • To indicate the format of a record

    A record that is recorded in a single line is called a single-instance record, a record that is recorded in multiple lines is called a multi-instance record. Each line in a multi-instance record is called an instance.

  • To indicate the startup method of PFM - Agent and PFM - RM

    An agent monitoring a monitoring target on the same host by using a single agent is called a single-instance agent. An agent monitoring a monitoring target on the same host by using multiple agents is called a multi-instance agent. Each agent service of the multi-instance agent is called an instance.

instance number

An identifier that is a one-byte control number used by internal processing. A device ID is one part of a service ID.

JP1/ITSLM

A product that monitors a business system in terms of the performance experienced by the user and supports maintenance of service levels.

Linking Performance Management with JP1/ITSLM enhances the monitoring of operating status.

lifetime

The period in which the integrity of performance data collected in each record is assured.

load-balancing cluster system

A system that balances and executes the processing load among multiple nodes. The objective is to increase processing performance by balancing and executing the processing load among multiple nodes. Even if a failure occurs and the node stops, the availability of the system can be enhanced by switching processes to a different node.

logical host

A logical server that is the execution environment for JP1 during operation on a cluster system. A system is switched between logical hosts when a failure occurs. A logical host has a dedicated IP address, and that IP address is taken over when failover occurs. Therefore, even if the physical server is switched due to a failure, clients can continue to access the same IP address and the system appears as if a single server were always working.

Master Manager

One of the services provided by PFM - Manager. This is the main service PFM - Manager provides.

Master Store

One of the services provided by PFM - Manager. This service manages the alarm events issued from each PFM - Agent. The Master Store service uses a database to hold the event data.

Monitoring template

Defined alarms and reports prepared for PFM - Agent and PFM - RM. By using a monitoring template, you can easily monitor the operation status of PFM - Agent and PFM - RM without using complex definitions.

multi-instance agent

An Agent using a method that monitors monitoring targets on the same host by using multiple agents.

-> See instance

multi-instance record

A record recorded in multiple lines. This record has a unique ODBC key field.

-> See instance

multiple monitoring

An operation where a duplicate monitoring manager is employed. This eliminates the downtime in monitoring and increases the availability of the system.

Name Server

One of the services provided by PFM - Manager. This service manages service configuration information in a system.

non-interactive mode (commands)

A command execution mode in which input tasks required during execution of commands are achieved by option specifications and importing definition files.

Use of the non-interactive mode for execution of commands simplifies the configuration of an operation monitoring system, thereby reducing the workload demands placed on the users.

ODBC key field

The ODBC key field is required when you use SQL to utilize the record data stored in the Store database in PFM - Manager or PFM - Base. For the ODBC key field, there are two types of keys; one is common to all records and the other is unique to each record.

open interface

A function that can link with JP1/IM or with a product compliant with ODBC or SNMP.

PD record type

-> See Product Detail record type

performance data

Operation status data for the resources collected from the system being monitored.

Performance Management

A generic term for the set of software required for monitoring and analyzing problems regarding system performance. Performance Management is made up of the following five program products:

  • PFM - Manager

  • PFM - Web Console

  • PFM - Base

  • PFM - Agent

  • PFM - RM

Performance Management ODBC driver

The ODBC driver prepared for the Open Data Access component of Performance Management. Including this driver enables you to access the data for Agent Store and Remote Monitor Store services from Microsoft ODBC-compliant application programs.

PFM - Agent

One of the Performance Management program products. PFM - Agent corresponds to the agent monitoring function. There are different types of PFM - Agent for applications, databases, and OSs. PFM - Agent has the following functions:

  • Monitoring performance of the monitoring target

  • Collecting and logging data about the monitored target

PFM - Base

One of the Performance Management program products. This provides base functions for monitoring operations in Performance Management. PFM - Base is a product required for running PFM - Agent and PFM - RM. PFM - Base has the following functions:

  • Management tools such as various commands

  • Common functions required for linking Performance Management with other systems

PFM - Manager

One of the Performance Management program products. PFM - Manager corresponds to the manager function. PFM - Manager has the following functions:

  • Managing program products of Performance Management

  • Managing events

PFM - Manager name

The name used for identifying fields stored in the Store database. This name is used in certain instances, such as when using commands to specify fields.

PFM - RM

One of the Performance Management program products. PFM - RM corresponds to the remote monitoring function. There are different types of PFM - RM for applications, databases, and OSs. PFM - RM has the following functions:

  • Monitoring performance of the monitoring target

  • Collecting and logging data about the monitored target

PFM - View name

Another name for the PFM - Manager name. This name is more intuitive than the PFM - Manager name. For example, when the PFM - Manager name is INPUT_RECORD_TYPE, the corresponding PFM - View name will be Record Type. This name is used in certain instances, such as when specifying fields on the PFM - Web Console's GUI.

PFM - Web Console

One of the Performance Management program products. PFM - Web Console provides Web application server functionality to centrally monitor a Performance Management system by using a Web browser. PFM - Web Console has the following functions:

  • GUI display

  • Integrated monitoring and management function

  • Defining reports and alarms

physical host

The environment specific to each server that makes up a cluster system. The physical host environment cannot be taken over to another server when failover occurs.

PI record type

-> See Product Interval record type

plot

A graph component that is displayed as dots indicating the data in fields in a graph area. For example, a line graph is created by using straight lines to connect such dots. In Performance Management, the user can drill down into data by double-clicking the corresponding plot and can display tool tips for data values by placing the mouse pointer on the corresponding plot.

Primary host name

Operating host name of the group agent. The group agent monitors multiple monitoring targets as a batch. The host name of the monitored target that represents multiple monitoring targets is used as the host name of the group agent.

The default group agent, which is set to All, uses the operating host name of PFM - RM.

primary manager

A manager in a multiple-monitoring configuration, which is prioritized to communicate with monitoring agents (PFM - Agent and PFM - RM).

Product Detail record type

A record type that stores the performance data indicating the system status at a certain point, such as detailed information on currently running processes. The PD record type is used to display the following system statuses at a certain point:

  • Operating status of the system

  • Currently used file system space

product ID

A one-byte identifier that indicates which Performance Management program product provides the appropriate Performance Management program service is. The product ID is one part of a service ID.

Product Interval record type

A record type that stores performance data covering a certain time (interval), such as the number of processes per minute. The PI record type is used to analyze the following system statuses or system trends that change over time:

  • Changes in the number of system calls that occurred within a certain time

  • Changes in used file system space

real-time report

A report that indicates the current status of a monitoring target.

record

The format in which the collected performance data is stored. The type of record depends on each database of the Store database.

registered report

A report registered together with display conditions and agent information using the bookmark function. Once a report is registered, it is a straightforward process to display it.

Remote Monitor Collector

One of the services provided by PFM - RM. This service collects or evaluates performance data by using thresholds set in alarms.

Remote monitoring

For this operation, because another host can be used to remotely monitor the server's operating status, you do not need to install the agent on the monitored server. This is useful for when you start monitoring a system that is already operating. Although fewer items are monitored than in agent monitoring, you can use a single PFM - RM to collect and manage performance data from multiple monitoring targets.

Remote Monitor Store

One of the services provided by PFM - RM. This service stores performance data. The Remote Monitor Store service uses a database to record performance data. Each Remote Monitor Store service corresponds to a PFM - RM.

report

Definitions that define the information when the performance data collected by PFM - Agent or PFM - RM is graphically displayed. The following information is defined:

  • Records to be displayed in the reports

  • Items of performance data

  • Display format of the performance data (for example, a table or graph)

report cache file

A file on disk in which report data is stored temporarily.

A report cache file is created when the report cache file function is enabled and is used when reports are displayed on PFM - Web Console and output by the jpcrpt command. This reduces the data retained in memory by PFM - Web Console and memory shortages become less likely to occur.

secondary manager

A monitoring manager in a multiple-monitoring configuration, which is not prioritized to communicate with monitoring agents (PFM - Agent and PFM - RM).

series group

A way of grouping the objects in a combination bookmark by their display format. You can assign series groups when editing a combination bookmark.

service ID

A unique ID given to the service of a Performance Management program. When you use a command to verify the system configuration of Performance Management or to back up the performance data of an individual agent, specify the service ID for the Performance Management program that will execute the command. The service ID format depends on the settings for the product name display function. For details about service ID format, see 4.1.2 Displaying and specifying services (the product name display function).

single-instance agent

An agent using a method that monitors a monitoring target on the same host by using a single agent.

-> See instance.

single-instance record

A record that is recorded in one line. This record does not have a unique ODBC key field.

-> See instance.

stand-alone mode

The state in which PFM - Agent or PFM - RM runs alone. You can still collect the performance data by starting only PFM - Agent or PFM - RM even when the Master Manager service and the Name Server service of PFM - Manager cannot run due to an error or other reasons.

standby node

A node that is standing by to be able to take over a job if the executing node fails, in each server system that makes up a cluster system.

Store database

A database that stores performance data collected by the Agent Collector and Remote Monitor Collector services.

system user

A user who is authorized to operate the entire Performance Management system.

Trap Generator

One of the services provided by PFM - Manager. This service issues SNMP traps.

UAC

Abbreviation for User Account Control. In Windows Server 2008 or Windows Server 2012, even if you log on as an administrator user, the administrator privileges are limited. When you attempt to run a program that requires administrator privileges, a UAC popup displays, prompting you to upgrade to administrator.

UAC popup

Popup window that prompts you to upgrade your privileges when the UAC function of Windows Server 2008 or Windows Server 2012 is enabled. When you upgrade, the applicable program launched has administrator privileges.

View Server

One of the services provided by PFM - Manager. This service connects PFM - Web Console and PFM - Manager.

WRP

Abbreviation for Windows Resource Protection. Files protected by WRP cannot be deleted or modified. This function is independent of UAC. You cannot delete or modify the files, even if you have administrator privileges.