Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


6.10 Editing device information

You need various device information to manage the devices. However, depending on the device environment, you might sometimes be unable to collect device information. For a device whose information cannot be collected, you can manually edit the device information. You can edit not only the uncollected information, but also the information that has already been collected.

For example, when the OS information is not collected or the OS information of an unsupported OS is collected from another computer, the device is handled as an unknown device, instead of being registered in the OS group. As a result, the group configuration differs from the actual computer group. In such a case, you can manually edit the OS information to ensure that the computer is correctly managed.

To edit device information:

  1. Display the Device module.

  2. In the menu area, select a group from Device Inventory.

  3. In the information area, select the device whose information you want to edit.

    You can select multiple devices.

  4. Select Edit Device Details from Action.

  5. In the displayed dialog box, edit the device information.

  6. Click OK.

The device information is updated.

Important note

The collected information has a higher priority than the device information that has been manually edited. Therefore, if information is collected after being manually edited, the information is updated with the collected information. However, as the only exemption, the device type information that was manually edited takes precedence over the collected information.

Important note

When you change the host name in the device information, the device name in the hardware asset information is not automatically changed, even if the device information and hardware asset information are associated with each other. If you change the host name in the device information, and if the device name in the hardware asset information is the same as the host name in the device information, manually change the device name in the hardware asset information.