5.3 Procedure for performing an overwrite installation of a site server program from the supplied media

To perform an overwrite installation of a site server program, you must use a version that is not earlier than the currently installed version.

Important note

To install the agent on a Windows computer that supports User Account Control (UAC), a dialog box requesting elevation of the permissions level might appear. If this dialog box appears, agree to the request.

Important note

Do not shut down the OS during installation. If you do so, the program might not run correctly even if you install it again later.

To perform an overwrite installation of a site server program:

1. Insert the supplied media in the CD/DVD drive.

2. In the Hitachi Integrated Installer dialog box that opens, select JP1/IT Desktop Management - Remote Site Server, and then click the Install button.

3. In the dialog box indicating the start of installation, click the Next button.

4. In the dialog box indicating that installation preparations are complete, click the Install button.

   Installation starts.

5. In the dialog box indicating that installation is complete, click the Complete button.

The overwrite installation of the site server program is complete. If a message asking you to restart the computer appears, restart it.

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