5.2 Procedure for performing an overwrite installation of an agent from the supplied media
To perform an overwrite installation of an agent, you must use a version that is not earlier than the currently installed version. In addition, you must log on to the OS as a user with administrator permissions.
- Important note
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To install the agent on a Windows computer that supports User Account Control (UAC), a dialog box requesting elevation of the permissions level might appear. If this dialog box appears, agree to the request.
- Important note
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Do not shut down the OS during installation. If you do so, the agent might not run correctly even if you install it again later.
To perform an overwrite installation of an agent:
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Insert the supplied media in the CD/DVD drive.
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In the Hitachi Integrated Installer dialog box that opens, select JP1/IT Desktop Management - Agent, and then click the Install button.
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In the dialog box indicating the start of installation, click the Next button.
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In the dialog box indicating that installation preparations are complete, click the Install button.
Installation starts.
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In the dialog box indicating that installation is complete, click the Complete button.
The overwrite installation of the agent is complete. If a message asking you to restart the computer appears, restart it.