3.6 Procedure for changing a port number

You can change a port number that is used on a management server or a site server.

To change a port number in a multi-server configuration system, use the following procedure on the database server. Then select Settings Modification on a management server to perform setup. It is not necessary to change the management server setup settings.

Important note

If you change a port number during operation, the agent connection is lost. When you change a port number, do not forget to change the port number setting on the agent.

To change a port number:

1. Log on to the OS as a user with administrator permissions.

2. On the Windows Start menu, select All Programs, JP1_IT Desktop Management - Manager, Tools, and then Setup, or All Programs, JP1_IT Desktop Management - Remote Site Server, and then Setup.

3. In the Setup window, click the Next button.

4. In the Select a Setup view, select Settings Modification, and then click the Next button.

5. Continue to click the Next button until the Port Number Settings view opens.

   

6. Change a port number as needed.

   The following port numbers on management servers can be changed:

   Management console connection port number

   On the computer on which JP1/IT Desktop Management is used, enter the port number used to connect to the management server.

   Port number for Agent connection

   Enter the port number used to connect to the management server from the agent.

   Agent startup port number

   Enter the port number used for communication from the management server to the agent.

   Port number used by the server

   Enter the port number used by JP1/IT Desktop Management.

   Remote Control port number

   Enter the port number used by the remote control functionality.

   You can change the following port number for site servers:

   Port number used for the site server

   Enter the port number used on the site server.

   For details about port numbers, see A.1 Port number list.

7. Continue to click the Next button until the Confirm Setup Settings view opens.

8. In the Confirm Setup Settings view, check the settings, and then click the Next button.

   Setup starts, and a dialog box indicating the progress appears. When setup finishes, the Setup Complete view appears.

   When a service needs to be stopped, a dialog box asking if it is OK to stop the service opens. Click the OK button to stop the service.

9. In the Setup Complete view, click the OK button.

The port number is changed.

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