A.1 Port number list

This section describes the port numbers used by JP1/IT Desktop Management.

JP1/IT Desktop Management - Manager port number list

Single-server configuration:

Port number for management server	Connection direction	Connected to [port number]	Protocol	Use
31080		Administrator computer [ephemeral]	TCP	Used for communication from an administrator computer to a management server when the operation window is either referenced or used
31000		Agent [ephemeral] Site server [ephemeral]	TCP	Used for communication from either an agent or a site server to a management server
31006 to 31012	None	None	TCP	Used for internal processing of JP1/IT Desktop Management.

Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, in the setup, change them to port numbers that are not used.

If a management server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if JP1/IT Desktop Management - Manager is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

Multi-server configuration:

Management server

Port number for management server	Connection direction	Connected to [port number]	Protocol	Use
31080		Administrator computer [ephemeral]	TCP	Used for communication from an administrator computer to a management server when the operation window is either referenced or used
31000		Agent [ephemeral] Site server [ephemeral]	TCP	Used for communication from either an agent or a site server to a management server
31006		Database server [ephemeral]	TCP	Used for communication from a database server to a management server
31007 to 31009, 31011, 31012	None	None	TCP	Used for internal processing of JP1/IT Desktop Management.

Database server

Port number for database server	Connection direction	Connected to [port number]	Protocol	Use
31010		Management server [ephemeral]	TCP	Used for communication from a management server to a database server
31007	None	None	TCP	Used for internal processing of JP1/IT Desktop Management.

If a database server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if JP1/IT Desktop Management - Manager is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

Specify settings to enable the following ports for networks between JP1/IT Desktop Management - Manager and agentless computers.

Ports used for shared files and printers:

Protocol: TCP and UDP, Port number: 445
Protocol: TCP, Port number: 139
Protocol: UDP, Port number: 137 and 138

Ports used for SNMP protocol:

Protocol: UDP, Port number: 161

Follow the steps below to specify protocol ports.

From the Windows Control Panel, select Windows Firewall and then Advanced.
In the displayed dialog box, select Inbound Rules, and then in the operation window, select New Rule.

Follow the displayed New Inbound Rule Wizard to specify protocol ports.

Port number list for a site server

Port number for site server	Connection direction	Connected to [Port number]	Protocol	Use
31000		Agent or management server [ephemeral]	TCP	Used for a communication from an agent or management server to a site server
31010	None	None	TCP	Used for internal processing of a site server

Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, when setting up a site server, change them to port numbers that are not used.

If a site server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if a site server program is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

Specify settings to enable the following ports for the networks between JP1/IT Desktop Management - Remote Site Server and agentless computers.

Ports used for shared files and printers:

Protocol: TCP and UDP, port number: 445
Protocol: TCP, port number: 139
Protocol: UDP, port number: 137 and 138

Ports used for SNMP protocol:

Protocol: UDP, port number: 161

Follow the steps below to specify the protocol ports.

From the Windows Control Panel, select Windows Firewall and then Advanced.
In the dialog box that appears, select Inbound Rules, and then in the operation window, select New Rule.

Follow the displayed New Inbound Rule Wizard to specify the protocol ports.

Port number list for a controller and remote control agent

Controller or remote control agent [port number]	Connected server [port number]	Protocol	Use
Remote control agent [31016]	Controller [ephemeral]	TCP	Used for window operation from a controller to a remote control agent
Remote control agent [31017]	Controller [ephemeral]	TCP	Used for transferring files from a controller to a remote control agent
Remote control agent or controller [31018] (when used as a chat server)	Remote control agent or controller [ephemeral]	TCP	Used for chat
Remote control agent [ephemeral]	Controller [31019]	TCP	Used for requesting a remote connection from a remote control agent to a controller
Remote control agent [ephemeral]	Controller [31020]	TCP	Used for callback file transfer from a remote control agent to a controller

If a computer with a controller installed or a computer that is remotely controlled controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if a controller and remote control agent are installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, follow the steps below to change them to port numbers that are not used.

Port number for a controller

Specify port numbers in the Options dialog box of the controller.
Port number for a remote controller agent

Specify port numbers in Remote Control Settings in the agent configurations.
Port number for the chat functionality

In the Chat window, select Options, and in the displayed dialog box, in the Connect tab, specify the port numbers.

JP1/IT Desktop Management - Agent port number list

Agent port number	Connection direction	Connected server [port number]	Protocol	Use
31001		Management server [ephemeral]	TCP	Used for communication from a management server to the agent
16992		Management server [ephemeral]	TCP	Used for controlling the power source of a computer that uses AMT

Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, when setting up a management server, change them to port numbers that are not used.

If a computer with an agent installed controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if an agent is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).

If networks between JP1/IT Desktop Management - Manager and JP1/IT Desktop Management - Agent control ports by using Windows Firewall, specify firewall settings to enable the ports in the above table.

Port numbers for agentless devices

For agentless devices, the port numbers for Windows administrative shares or SNMP are used depending on the authentication status of the devices.

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