Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Configuration Guide


2.4.1 Overview of building a multi-server configuration system

To build a multi-server configuration system, first build a management server and a database server, and then install an agent on the computers that will be managed.

Important note

Before building a system, specify the following settings in Date & Time in Control Panel in Windows:

- On the Date & Time page, synchronize the date and time of the management server and the date and time of the database server.

- On the Time Zone page, set the same time zone for the management server and the database server.

During operation, we recommend that you select the Automatically synchronize with an Internet time server on the Internet Time page.

Important note

On a computer that runs Windows 8, do not specify the following folders during installation:

  • Folders under system-drive:\program files\WindowsApps

  • Folders in storage areas created by virtual provisioning

  1. Build a database server.

    Perform a custom installation of JP1/IT Desktop Management - Manager on the computer that will be used as the database server. After installation, start setup, and then in the Server Configuration Settings view, select Multi-server configuration, and then Database server.

    Also, in the Folder Settings view, specify a folder that can be accessed from a management server by setting sharing in Data folder.

  2. Set the folder specified in Data folder during database setup as the shared folder that can be accessed from the management server.

  3. Build a management server.

    Perform a custom installation of JP1/IT Desktop Management - Manager on the computer that will be used as the management server. After installation, start setup, and then in the Server Configuration Settings view, select Multi-server configuration, and then Management Server.

    Also, in the Settings for the Data Folder Shared Between view, specify the folder set as the shared folder in step 2 in Data folder shared between servers.

  4. Register the JP1/IT Desktop Management product license.

  5. Log in to the operation window and set user account information.

  6. Have a good understanding of the devices in the organization, and prepare a plan that covers the computers on which an agent is to be installed and the installation method.

  7. Install an agent on the computers that will be managed by JP1/IT Desktop Management.

Building of the multi-server configuration system is complete.

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