1.8 Notes on executing antivirus software
Due to exclusion control from the use of antivirus software, access to the files and folders that JP1/AJS3 - Definition Assistant uses might be locked. The following are possible effects of exclusion control.
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JP1/AJS3 - Definition Assistant cannot start.
JP1/AJS3 - Definition Assistant might fail to start because exclusion control has locked the definition file read when JP1/AJS3 - Definition Assistant starts.
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Logs are not output.
Logs cannot be output because exclusion control has locked the JP1/AJS3 - Definition Assistant log file, making troubleshooting difficult.
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A JP1/AJS3 - Definition Assistant command terminates abnormally.
A command might terminate abnormally because exclusion control has locked a file that the JP1/AJS3 - Definition Assistant command uses.
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Import or export fails.
Import or export might fail because exclusion control has locked the JP1/AJS3 - Definition Assistant definition file.
When you run a virus check while JP1/AJS3 - Definition Assistant is running, exclude the following files and folders from the check. When you run a virus check while JP1/AJS3 - Definition Assistant is stopping before it is restarted, make sure that virus checking of the following files and folders has finished:
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All files and folders in the storage folder for execution result files
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All files and folders in the storage folder for execution files
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All files and folders in the storage folder for environment settings files
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All files and folders in the storage folder for temporary files for used to modify import results
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All files and folders in the storage folder for temporary files used during execution of export
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All files and folders in the storage folder for error information files
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All files and folders in the storage folder for history files
If you execute a data collection tool while the virus check is in progress, in addition to the files and folders listed here, exclude the following files and folders as well:
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Files that require collection when a problem occurs
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OS log information that requires collection when a problem occurs in JP1/AJS3 - Definition Assistant
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JP1 information that requires collection when a problem occurs in JP1/AJS3 - Definition Assistant
For details about these files, see 6.2.1 (1) Log information about the operating system and 6.2.1 (2) JP1 information.
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Output folder for the data collection tool execution result