3.1.8 Messages KNAE08000 through KNAE08999
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KNAE08001-I
Started executing plug-in (task name: {0}, task ID: {1}, step ID: {2}, execution ID: {3}).
0: Task name
1: Task ID
2: Step ID
3: Execution ID
-
KNAE08002-I
Plug-in execution completed (task name: {0}, task ID: {1}, step ID: {2}, execution ID: {3}, plug-in return code: {4}).
0: Task name
1: Task ID
2: Step ID
3: Execution ID
4: Plug-in return code
-
KNAE08003-I
Plug-in execution stopped (task name: {0}, task ID: {1}, step ID: {2}, execution ID: {3}).
0: Task name
1: Task ID
2: Step ID
3: Execution ID
-
KNAE08004-I
{0}
0: Plug-in information
-
KNAE08005-I
{0}
0: Plug-in information
-
KNAE08006-I
{0}
0: Plug-in information
-
KNAE08008-E
Cannot return the execution result of a task-processing engine plug-in.
[Cause]
An error occurred when attempting to communicate with the task-processing engine.
[Action]
Collect log information, and then contact your system administrator.
-
KNAE08009-I
{0}
0: Contents of the standard output
-
KNAE08010-I
{0}
0: Contents of the standard output
-
KNAE08011-E
A database error occurred while executing the plug-in (task name: {0}, task ID: {1}, step ID: {2}, execution ID: {3}, error details: {4}).
[Cause]
An error occurred during database access.
[Action]
Collect log information, and then contact your system administrator.
0: Task name
1: Task ID
2: Step ID
3: Execution ID
4: Error details
-
KNAE08012-E
An error occurred while executing the plug-in (task name: {0}, task ID: {1}, step ID: {2}, execution ID: {3}, plug-in return code: {4}, exception details: {5}).
[Cause]
Possible causes are as follows:
(1) An error occurred during plug-in execution.
(2) An operation to forcibly stop the task was performed.
(3) An operation to stop this product was performed.
[Action]
See the messages and detailed exception information that were output to the task log or to the common message log (Server[n].log) before and after the error occurred, and then take the necessary actions. If there is no evidence of an operation to forcibly stop the task or to stop the product, and if no error message or detailed exception information was output before or after the error, collect the log information by using the Data Collection Tool, and then contact the system administrator.
0: Task name
1: Task ID
2: Step ID
3: Execution ID
4: Plug-in return code
5: Exception details
-
KNAE08013-E
Cannot execute plug-in because the plug-in input property value is not specified (property key: {0}).
[Cause]
The plug-in input property value is not specified.
[Action]
Specify the plug-in input property, and then try again. If the problem persists, collect log information, and then contact a system administrator.
0: Property key
-
KNAE08014-E
Cannot resolve the specified host name (error details: {0}).
[Cause]
The specified host name could not be resolved.
[Action]
Check your network and DNS configuration, and then re-execute the service.
0: Error details of name resolution failure
-
KNAE08015-W
A property value is too long and was truncated (property key: {0}, original string length: {1}, maximum length: {2}).
0: Property key
1: Original string length
2: Maximum length
-
KNAE08016-E
An error occurred while executing the plug-in (task name: {0}, task ID: {1}, step ID: {2}, execution ID: {3}, plug-in return code: {4}).
[Cause]
Possible causes are as follows:
(1) An error occurred during plug-in execution.
(2) An operation to forcibly stop the task was performed.
(3) An operation to stop this product was performed.
[Action]
See the messages that were output to the task log or to the common message log (Server[n].log) before and after the error occurred, and then take the necessary actions. If there is no evidence of an operation to forcibly stop the task or to stop the product, and if no error message was output before or after the error, collect the log information by using the Data Collection Tool, and then contact the system administrator.
0: Task name
1: Task ID
2: Step ID
3: Execution ID
4: Plug-in return code
-
KNAE08017-E
Cannot execute plug-in because the input property contains an invalid character (property key: {0}, prohibited character: {1}).
[Cause]
The specified plug-in input property contains an invalid character.
[Action]
Revise the input property, and then try again. If the problem persists, collect log information, and then contact the system administrator.
0: Property key
1: Prohibited character
-
KNAE08018-E
Cannot execute plug-in because an invalid parameter was specified (property key: {0}, prohibited character: {1}).
[Cause]
An invalid parameter was specified.
[Action]
Revise the parameter, and then try again. If the problem persists, collect log information, and then contact the system administrator.
0: Property key
-
KNAE08044-W
The plug-in return code was changed to 64 because the return code of the script or command was outside the range from 0 through 63 (return value of the script or command: {0}).
0: Return value of the script or command
-
KNAE08045-E
Plug-in execution failed because the product is shutting down.
[Action]
Reboot the product, and then re-execute the service.
-
KNAE08046-I
The process on the destination host was terminated because the product is shutting down.
[Action]
Reboot the product, and then re-execute the service.
-
KNAE08047-E
The product is shutting down. A request to terminate the process was issued, but failed (process ID: {0}).
[Action]
Check the process status on the destination host from Windows Task Manager, and then terminate the process. Reboot the product, and then re-execute the service.
0: Process ID
-
KNAE08048-E
A request to terminate a process when the product is shut down was not issued because acquisition of the process information failed.
[Action]
If you can identify the command, check the process status on the destination host from Windows Task Manager, and then terminate the process. Reboot the product, and then re-execute the service.
-
KNAE08049-I
The character set name was acquired by executing a command on the destination host (command line: {0}, result: {1}).
0: Command line
1: Command results
-
KNAE08050-I
{0} was set for the LC_ALL and LANG environment variables on the destination host.
0: Set locale
-
KNAE08051-I
The character set used for communication from the destination properties file was acquired (character set name: {0}).
0: Character set name
-
KNAE08052-I
The character set to use for communication was set based on the character set mapping file settings (character set name: {0}).
0: Character set name
-
KNAE08053-I
UTF-8 was set as the character set to use to communicate with the destination host. To change this setting, edit the destination properties file or the character set mapping file.
-
KNAE08054-I
No value was set for the LANG and LC_ALL environment variables on the destination host.
-
KNAE08055-E
Cannot connect to a host (connection target: {0}, protocol: {1}, port number: {2}).
[Cause]
Possible causes are as follows:
(1) The destination host is not running.
(2) The destination host is overloaded.
(3) An error occurred while connected to the destination host.
(4) Communication using the set port number is blocked (by, for example, a firewall).
[Action]
Check the following, and then re-execute the service:
(1) Whether the destination host is running
(2) The load status of the destination host
(3) The connection route to the destination host
(4) The firewall settings
If the problem persists, collect the log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Protocol
2: Port number
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KNAE08056-E
Cannot authenticate (connection target: {0}, protocol: {1}, port number: {2}).
[Cause]
An authentication setting is invalid.
[Action]
Revise the authentication settings, and then re-execute the service. If the problem persists, collect the log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Protocol
2: Port number
-
KNAE08057-E
Plug-in execution failed because an invalid parameter was specified in the destination property file (file name: {0}, key name: {1}, property value: {2}).
[Cause]
The character set name set for the property value is invalid.
[Action]
Set a valid character set name, and then re-execute the service.
0: File name
1: Key name
2: Property value
-
KNAE08058-E
Plug-in execution failed because an invalid parameter was specified in the destination property file (file name: {0}, key name: {1}, property value: {2}).
[Cause]
The regular expression set for the property value is invalid.
[Action]
Set a valid regular expression, and then re-execute the service.
0: File name
1: Key name
2: Property value
-
KNAE08059-E
Plug-in execution failed because an invalid parameter was specified in the destination property file (file name: {0}, key name: {1}, property value: {2}).
[Action]
A numeric value must be set for the property. Set a valid value, and then re-execute the service.
0: File name
1: Key name
2: Property value
-
KNAE08060-E
Plug-in execution failed because an invalid parameter was specified in the destination property file (file name: {0}, key name: {1}, property value: {2}).
[Action]
Comma-separated numeric values must be set for the property. Set a valid value, and then re-execute the service.
0: File name
1: Key name
2: Property value
-
KNAE08061-E
Plug-in execution failed because an invalid character set name was specified in the character set mapping file "charsetMapping_user.properties" (key name: {0}, character set name: {1}).
[Cause]
The character set name set for the property value is invalid.
[Action]
Set a valid character set name, reboot the product, and then re-execute the service.
0: Key name
1: Character set name
-
KNAE08062-E
Plug-in execution failed because an invalid parameter was specified in the property file "config_user.properties" (key name: {0}, property value: {1}).
[Cause]
The regular expression set for the property value is invalid.
[Action]
Set a valid regular expression, reboot the product, and then re-execute the service.
0: Key name
1: Property value
-
KNAE08063-E
The command needed to execute the plug-in does not exist (connection destination: {0}, command: {1}).
[Action]
Install the command on the connection-destination host, and then execute the service again.
0: The host name or IP address of the connection destination
1: The command
-
KNAE08064-E
Execution of the plug-in failed, because the task was forcibly stopped.
-
KNAE08065-I
The process running on the connection-destination host was stopped, because the task was forcibly stopped.
-
KNAE08066-E
A request to stop the process running on the connection-destination host was issued, because the task was forcibly stopped. However, the attempt to stop the process failed (process ID: {0}).
[Action]
Check the process status on the destination host from Windows Task Manager, and then terminate the process.
0: Process ID
-
KNAE08067-E
A request to stop the process when the task was forcibly stopped was not issued, because information about the process could not be acquired.
[Action]
If you can identify the command, check the process status on the destination host from Windows Task Manager, and then terminate the process.
-
KNAE08068-E
Failed to elevate privileges (connection destination: {0}).
[Cause]
The superuser password is not set in the definition of the agentless connection destination.
[Action]
Check and, if necessary, revise the definition of the agentless connection destination, and then execute the service again.
0: Host name or IP address of the destination host
-
KNAE08069-E
Failed to elevate privileges.
[Cause]
The root password is not set. Possible causes are as follows:
(1) The settings for the mapping of service properties and plug-in properties are incorrect.
(2) The root password was not entered when the service settings were set or when the service was executed.
[Action]
Check the following, and then execute the service again:
(1) Make sure the settings for the mapping of service properties and plug-in properties are correct.
(2) Make sure the root password is entered.
-
KNAE08070-I
The setting to elevate to root privileges for SSH connections is now enabled.
-
KNAE08071-I
The setting to elevate to root privileges for SSH connections is now disabled.
-
KNAE08077-E
Failed to create a work folder on the connection-destination host (work folder: {0}).
[Cause]
Possible causes are as follows:
(1) You do not have the necessary permissions to create a folder.
(2) A file of the same name as the work folder already exists.
(3) An effective absolute path is not set for the value of plugin.remoteCommand.workDirectory.ssh in the property file (user_config.properties).
[Action]
Check the following, and then execute the service again:
(1) Make sure you have the necessary permissions to create a folder in the directory specified by the work folder path.
(2) Make sure that a file of the same name as the work folder does not exist.
(3) Make sure an effective absolute path is specified for the value of plugin.remoteCommand.workDirectory.ssh in the property file (user_config.properties).
0: work folder
-
KNAE08078-E
Failed to access the work folder on the connection-destination host (work folder: {0}).
[Cause]
Possible causes are as follows:
(1) Permissions to allow connected users to access the work folder have not been set.
(2) There is not enough free space in the file system of the work folder.
[Action]
Check the following, and then execute the service again:
(1) Make sure permissions have been set for the work folder.
(2) Make sure there is enough free space in the file system of the work folder.
0: work folder
-
KNAE08080-E
Failed to access the remote file or the work folder on the connection-destination host (remote file path: {0}, work folder: {1}).
[Cause]
Possible causes are as follows:
(1) Permissions to allow connected users to access the remote file have not been set.
(2) Permissions to allow connected users to access the work folder have not been set.
(3) There is not enough free space on the drive of the work folder.
[Action]
Check the following, and then execute the service again:
(1) Make sure permissions have been set for the remote file.
(2) Make sure permissions have been set for the work folder.
(3) Make sure there is enough free space on the drive of the work folder.
0: remote file path
1: work folder
-
KNAE08081-E
Public key authentication failed (connection target: {0}).
[Cause]
Possible causes:
(1) The user ID used for authentication is incorrect.
(2) The pass phrase does not match the private key.
(3) Use of public key authentication functionality is not permitted in the destination host.
(4) The public key registered in the destination host and the private key are not a pair.
(5) The private key does not exist.
(6) An error occurred during reading of the private key.
(7) The private key is incorrect.
[Action]
Make sure of the following, and then execute the service again:
(1) The user ID is correct.
(2) The pass phrase is correct.
(3) Public key authentication functionality is set up in the destination host.
(4) The private key and public key to become a pair are registered in the destination host.
(5) The private key is in the path specified by ssh.privateKeyFile in the properties file (user_config.properties).
(6) The private key specified by ssh.privateKeyFile in the properties file (user_config.properties) can be read.
(7) The correct private key is specified.
0: Host name or IP address of the destination host
-
KNAE08082-I
A connection to the destination host was established, and authentication was performed (connection target: {0}, protocol: {1}).
0: Host name or IP address of the destination host
1: Protocol
-
KNAE08083-I
A connection to the destination host was established (connection target: {0}, protocol: {1}).
0: Host name or IP address of the destination host
1: Protocol
-
KNAE08101-I
The (command: {0}) has started.
0: Command
-
KNAE08102-I
The execution of (command: {0}) was successful.
0: Command
-
KNAE08103-E
Cannot execute a remote command (command: {0}, plug-in return code: {1}).
0: Command
1: Return code
-
KNAE08104-E
Plug-in execution failed because an invalid parameter was specified in the general command plug-in (parameter: {0}).
[Cause]
An invalid authentication type was specified for the general command plug-in.
[Action]
Specify a valid value for the authentication type, and then re-execute the service.
0: Specified authentication type
-
KNAE08105-E
Plug-in execution failed because an invalid parameter was specified in the general command plug-in (parameter: {0}).
[Cause]
An invalid standard output pattern parameter was specified for the general command plug-in.
[Action]
Specify a valid standard output pattern property value, and then re-execute the service.
0: Regular expression value specified in for standard output pattern
-
KNAE08106-E
Cannot execute plug-in because an invalid parameter was specified in the general command plug-in (property key: {0}, prohibited character: {1}).
[Cause]
The service property key specified for the standard output property in the general command plug-in does not exist.
[Action]
Specify a valid service property key, and then try again.
0: Service property key
-
KNAE08107-E
The command execution (connection target: {0}, command: {1}, details: {2}) was interrupted due to communication error.
[Cause]
Possible causes are as follows:
(1) The destination host was rebooted during the connection.
(2) The connection to the destination host was disconnected.
[Action]
Check the following, and then re-execute the service:
(1) The power status of the destination host.
(2) The connection route to the destination host.
If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Command
2: Detailed information
-
KNAE08108-E
The command execution was interrupted because no response was received from the host during command processing (connection target: {0}, command: {1}, details: {2}).
[Cause]
Possible causes are as follows:
(1) The destination host is overloaded.
(2) In the case of SSH, a timeout occurred.
[Action]
Check the following, and then re-execute the service:
(1) The load on the destination host.
(2) The SSH setting on the destination host.
If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Command
2: Detailed information
-
KNAE08109-E
Cannot execute the command (connection target: {0}).
[Cause]
The maximum number of commands that a host can execute in parallel has exceeded.
[Action]
Stop the executed command, and then try again.
0: Host name or IP address of the destination host
-
KNAE08110-E
Remote hosts are unavailable (connection target: {0}, task ID: {1}).
[Cause]
Possible causes are as follows:
(1) The connection destination associated to the destination host is not set.
(2) Authentication information of its connection destination and its corresponding destination host is not correct.
(3) The authentication information specified at execution is not correct.
[Action]
Correct the connection destination and authentication information, and then re-execute the service.
0: Host name or IP address of the destination host
1: Task ID
-
KNAE08111-I
Remote command execution started.
-
KNAE08112-E
Remote command execution failed.
-
KNAE08113-E
Processing was interrupted because an internal error occurred.
[Cause]
An error occurred during plug-in execution.
[Action]
Collect log information, and then contact a system administrator.
-
KNAE08114-E
Cannot acquire the execution folder information (connection target: {0}).
[Cause]
If the destination host is a Windows host, the system environment variable %TEMP% cannot be acquired.
[Action]
Check the system environment variable %TEMP%., and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
-
KNAE08115-E
An error occurred during execution of a remote command (connection target: {0}, command: {1}).
[Action]
Check that the command can be executed on the destination host, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Command
-
KNAE08116-E
Cannot execute the command (connection target: {0}, command: {1}).
[Cause]
You do not have the execute permission for the command or the command is invalid (connection target: {0}, command: {1}).
[Action]
Check the command and the execute permission on the destination host, and then re-execute the service. If the problem persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Command
-
KNAE08117-E
Cannot connect to a host (connection target: {0}, OS type: {1}).
[Cause]
Possible causes are as follows:
(1) The destination host is not running.
(2) The destination host is overloaded.
(3) An error occurred while connecting to the destination host.
(4) If the destination host is a Windows host, the connection failed on port 139.
(5) If the destination host is a Linux/UNIX host, the connection failed on SSH port.
[Action]
Check the following, and then re-execute the service:
(1) Whether the destination host is running
(2) The load status of the destination host
(3) The connection route to the destination host
(4) The firewall settings
(5) The value of "ssh.port.number" specified in "user_config.properties" and the SSH port on the destination host
If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: OS type
-
KNAE08118-E
Cannot connect to a host because an authentication error occurred (connection target: {0}, OS type: {1}).
[Cause]
The authentication setting is incorrect.
[Action]
Correct the authentication setting, and then re-execute the service. If the problem persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: OS type
-
KNAE08119-E
Cannot create a folder on the remote host (connection target: {0}, folder: {1}).
[Cause]
The access permissions for the folder on the destination host are not correct.
[Action]
Revise the access permissions for the folder on the destination host, and then re-execute the service. If the problem persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Folder path
-
KNAE08120-E
The user does not have permission to connect to the host (connection target: {0}, OS type: {1}).
[Cause]
The user does not have permission to connect to the remote host.
[Action]
Check the user information and UAC settings, and then re-execute the service. If the problem persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: OS type
-
KNAE08121-E
The host did not respond to the request (connection target: {0}).
[Cause]
Possible causes are as follows:
(1) The host is overloaded.
(2) The connection with the host was reset.
[Action]
Check the following, and then re-execute the service:
(1) The load on the host
(2) The route to the host
If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
-
KNAE08122-E
Cannot establish a connection because administrative sharing is disabled for the remote host (connection target: {0}).
[Cause]
Administrative sharing is disabled.
[Action]
Enable administrative sharing, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
-
KNAE08123-E
Execution failed because an authentication error occurred (connection target: {0}).
[Cause]
User authentication failed.
[Action]
Check the user information, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
-
KNAE08124-E
Initiation of a transfer failed because the script file does not exist (script file path: {0}).
[Cause]
The script file was not found at the specified location.
[Action]
Import the service template again, and then re-execute the service. If the problem persists, collect log information, and then contact a system administrator.
0: Folder path
-
KNAE08125-E
Processing was interrupted because command execution failed (connection target: {0}, command: {1}, current folder path: {2}, details: {3}).
[Cause]
Possible causes are as follows:
(1) The destination host is overloaded.
(2) The shell is in an invalid state.
[Action]
Check the following, and then re-execute the service:
(1) The load on the destination host
(2) Whether basic commands are executable by using the shell
If the problem persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Command
2: Current folder path
3: Details
-
KNAE08126-E
Processing was interrupted because deletion of a file failed (connection target: {0}, path: {1}).
[Cause]
Possible causes are as follows:
(1) A connection error occurred during deletion of the file.
(2) A disk error occurred on the destination host.
(3) The file is in use by another process.
[Action]
Check the status of the file, and then delete the file manually.
0: Host name or IP address of the destination host
1: Path of file to be deleted
-
KNAE08127-E
Processing was interrupted because acquisition of the command execution status failed (connection target: {0}, command identifier: {1}).
[Cause]
Possible causes are as follows:
(1) The destination host was rebooted during the connection.
(2) The destination host is overloaded.
(3) An error occurred on the connection route to the destination host.
(4) There is not enough free memory on the destination host.
(5) A temporary file directory is in an invalid state.
[Action]
Check the following, and then re-execute the service:
(1) The power status of the destination host
(2) The load on the destination host
(3) The connection route to the destination host
(4) The amount of free memory on the destination host
If the problem persists, reboot the product, and then re-execute the service. If the problem still persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Command ID
-
KNAE08128-E
Cannot connect to the destination host (connection target: {0}).
[Cause]
Possible causes are as follows:
(1) There are multiple products linked to the destination host.
(2) The destination host was rebooted during the connection.
(3) A process that this product started on the destination host was stopped.
[Action]
When the destination host is a Windows host, management is not possible from multiple servers. Revise the system configuration and confirm that other products are not connected to the destination host. If there are no problems with the system configuration, check the start status of the destination host, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
-
KNAE08129-I
The general command plug-in started (command: {0}).
0: Command name
-
KNAE08130-I
The general command plug-in was completed successfully (command: {0}).
0: Command name
-
KNAE08131-E
The general command plug-in failed (command: {0}, plug-in return code: {1}).
0: Command name
1: Return code
-
KNAE08132-E
Processing was interrupted because the size of the standard output for a command exceeded the upper limit (upper limit: {0} KB).
[Action]
Check the input property and then execute the service again. If the error still occurs, collect log information, and then contact your system administrator.
0: Standard output upper limit
-
KNAE08133-E
A problem occurred while connecting to a host.
[Cause]
Possible causes are as follows:
(1) The destination host was rebooted during the connection.
(2) The destination host is overloaded.
(3) An error occurred with the connection to the destination host.
(4) There is not enough free memory on the destination host.
[Action]
Check the following, and then re-execute the service:
(1) The power status of the destination host
(2) The load condition of the destination host
(3) The connection route to the destination host
(4) The amount of free memory on the destination host
If the problem persists, collect log information, and then contact your system administrator.
-
KNAE08134-E
Cannot access this folder: %windir%\\hitachi\\CMALib\\JP1AO\\home
[Cause]
Possible causes are as follows:
(1) The folder was deleted.
(2) The folder is not accessible.
[Action]
If the folder does not exist, wait a while, and then re-execute the service. If the folder exists, check the access permissions, and then re-execute the service. If the problem persists, collect log information, and then contact a system administrator.
-
KNAE08135-E
A request to terminate the process was issued because the size of the standard output for a command exceeded the upper limit. However, a response to the request has timed out (upper limit: {0} KB, process ID: {1}).
[Action]
Check the destination host processes, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Standard output upper limit
1: Process ID
-
KNAE08136-E
A request to terminate the process was issued because the size of the standard output for a command exceeded the upper limit. However, process termination failed (upper limit: {0} KB, process ID: {1}).
[Action]
Check the destination host processes, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Standard output upper limit
1: Process ID
-
KNAE08137-E
Plug-in execution failed because the service template was invalid (file name: {0}, element name: {1}).
[Action]
Re-create the service template, and then re-execute the service.
0: File name
1: Element name
-
KNAE08138-E
An error occurred in a command executed during preparation to execute a remote command (command line: {0}, return code: {1}, result: {2}).
[Cause]
Setting of an environment variable failed.
[Action]
Revise the input property setting and the environment variable setting in the service template. If there is a problem with the input property, revise the input property, and then execute the service. If there is a problem with the service template, re-create the service template, import the data again, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Command line
1: Return code
2: Result
-
KNAE08139-E
A remote command could not be executed (connection target: {0}, maintenance information: {1}).
[Cause]
Possible causes are as follows:
(1) The destination host was rebooted during the connection.
(2) The destination host is overloaded.
(3) An error occurred with the connection to the destination host.
(4) There is not enough free memory on the destination host.
[Action]
Check the following, and then re-execute the service:
(1) The power status of the destination host
(2) The load condition of the destination host
(3) The connection route to the destination host
(4) The amount of free memory on the destination host
If the problem persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Maintenance information
-
KNAE08140-E
An error occurred during processing to transfer a file for command execution (maintenance information: {0}).
[Cause]
Possible causes are as follows:
(1) The destination folder on the destination host is not accessible (Path: %windir%\\hitachi\\CMALib\\JP1AO\\home).
(2) The destination host was rebooted during the connection.
(3) The destination host is overloaded.
(4) An error occurred with the connection to the destination host.
[Action]
Check the following, and then re-execute the service:
(1) The access rights to the destination folder
(2) The power status of the destination host
(3) The load condition of the destination host
(4) The connection route to the destination host
If the problem persists, collect log information, and then contact your system administrator.
0: Maintenance information
-
KNAE08141-E
An error occurred in a command executed during preparation to execute a remote command (command line: {0}, return code: {1}, result: {2}).
[Cause]
Cannot move the directory.
[Action]
Revise the input property setting, the execution directory in the service template, and the execution directory on the destination host. If there is a problem with the input property, revise the input property, and then re-execute the service. If there is a problem with the service template, re-create the service template, import the data again, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Command line
1: Return code
2: Result
-
KNAE08142-E
The destination host and plug-in definition platforms do not match (connection target: {0}, OS type: {1}).
[Cause]
Possible causes are as follows:
(1) The specified destination host is incorrect.
(2) The plug-in definition in the service template is incorrect.
[Action]
Check whether the destination host specification is correct. If the specification is incorrect, revise the specified destination host, and then re-execute the service. If there is a problem with the service template, re-create the service template, import the data again, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: OS type
-
KNAE08143-E
The destination host is not running an OS supported by this product (connection target: {0}, OS type: {1}).
[Cause]
The specified destination host might be incorrect.
[Action]
Check whether the destination host specification is correct. If the specification is incorrect, revise the specified destination host, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: OS type
-
KNAE08151-I
The file transfer started (local file path: {0}, remote file path: {1}, transfer mode: {2}).
0: Local file path
1: Remote file path
2: Transfer mode
-
KNAE08152-I
The file transfer was successful (local file path: {0}, remote file path: {1}, transfer mode: {2}).
0: Local file path
1: Remote file path
2: Transfer mode
-
KNAE08153-E
The file transfer failed (local file path: {0}, remote file path: {1}, transfer mode: {2}).
0: Local file path
1: Remote file path
2: Transfer mode
-
KNAE08154-E
Processing was interrupted because a file transfer failed (connection target: {0}, source path: {1}, destination path: {2}).
[Cause]
Possible causes are as follows:
(1) The destination host was rebooted during the connection.
(2) The source file does not exist.
(3) A write or read error occurred on the source or destination file.
(4) The name of the source or destination file exceeds 127 characters.
(5) When a folder was assigned for the source or destination, the absolute path of one or more files and folders exceeded 256 characters.
(6) When a folder was assigned for the source or destination, one or more paths after the assigned folder exceeded 127 characters.
(7) A network drive or a UNC path is specified as the path of the source or destination file or folder.
(8) A connection error occurred during the transfer.
(9) The destination host is overloaded.
(10) There is not enough free space on the system drive of the destination host.
(11) There is not enough free space on the drive on which the product is installed.
(12) A file to be transferred is encrypted.
[Action]
Check the following, and then execute the service again:
(1) The power status of the destination host
(2)-(7) The path of the source or destination file or folder
(8) The connection route to the destination host
(9) The load on the destination host
(10) The amount of free space on the system drive of the destination host
(11) The amount of free space on the drive on which the product is installed
(12) The attributes of the files to be transferred
If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Source path
2: Destination path
-
KNAE08155-E
Plug-in execution failed because an invalid parameter is specified for the file-forwarding plug-in (parameter: {0}).
[Cause]
The authentication type specified for the file-forwarding plug-in is invalid.
[Action]
Check the authentication type, and then re-execute the service.
0: Authentication type
-
KNAE08156-E
Plug-in execution failed because an invalid parameter is specified for the file-forwarding plug-in (parameter: {0}).
[Cause]
The transfer mode specified for the file-forwarding plug-in is invalid.
[Action]
Check the transfer mode, and then re-execute the service.
0: Transfer mode
-
KNAE08157-E
Plug-in execution failed because an invalid parameter is specified for the file-forwarding plug-in (parameter: {0}).
[Cause]
The transfer mode specified for the file-forwarding plug-in is invalid.
[Action]
Check the local file path, and then re-execute the service.
0: Local file path
-
KNAE08158-E
Plug-in execution failed because an invalid parameter is specified for the file-forwarding plug-in (parameter: {0}).
[Cause]
The remote file path specified for the file-forwarding plug-in is invalid.
[Action]
Check the remote file path, and then re-execute the service.
0: Remote file path
-
KNAE08159-E
Processing was interrupted because an error occurred during the file-transfer processing (connection target: {0}, local file path: {1}, remote file path: {2}, details: {3}).
[Cause]
Possible causes are as follows:
(1) A file read or write error occurred on the destination host.
(2) The name of the source or destination file exceeds 127 characters.
(3) When a folder was assigned for the source or destination, the absolute path of one or more files and folders exceeded 256 characters.
(4) When a folder was assigned for the source or destination, one or more paths after the assigned folder exceeded 127 characters.
(5) A network drive was specified for the remote file path.
(6) A UNC path was specified for the remote file path.
(7) A connection error occurred during the transfer.
(8) The destination host is overloaded.
(9) A file to be transferred is encrypted.
[Action]
Check the following, and then re-execute the service:
(1)-(6) The path of the source or destination file or folder
(7) The connection route to the destination host
(8) The load on the destination host
(9) The attributes of the files to be transferred
If the problem persists, collect log information, and then contact a system administrator.
0: Host name or IP address of the destination host
1: Local path
2: Remote path
3: Detailed information
-
KNAE08160-E
Processing was interrupted because a timeout occurred during the file-transfer processing (connection target: {0}, local file path: {1}, remote file path: {2}, details: {3}).
[Cause]
Possible causes are as follows:
(1) If the connection-destination host is running Linux/UNIX, an SCP timeout occurred.
(2) A connection error occurred during file transfer.
(3) The connection-destination host is overloaded.
(4) An operation to forcibly stop the task was performed.
(5) An operation to stop the product was performed.
[Action]
If there is no evidence of an operation to forcibly stop the task or to stop the product, check the following, and then execute the service again:
(1) The SSH settings for the connection destination host
(2) The connection route to the connection destination host
(3) The status of the load on the connection destination host
If the problem persists, collect the log information by using the Data Collection Tool, and then contact the system administrator.
0: Host name or IP address of the destination host
1: Local path
2: Remote path
3: Detailed information
-
KNAE08161-E
Cannot access the remote file location (remote file path: {0}).
[Cause]
The remote file path might be incorrect.
[Action]
Revise the remote file path, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Remote path
-
KNAE08162-E
Processing was interrupted because a file transfer failed (connection target: {0}, source path: {1}, destination path: {2}).
[Cause]
A file was specified for the source path, but a folder of the same name already exists at the destination path. A file or folder cannot be overwritten when the source and destination are not of the same type.
[Action]
Revise the source and destination paths, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Source path
2: Destination path
-
KNAE08163-E
Processing was interrupted because a file transfer failed (connection target: {0}, source path: {1}, destination path: {2}).
[Cause]
A folder was specified for the source path, but a file of the same name already exists at the destination path. A file or folder cannot be overwritten when the source and destination are not of the same type.
[Action]
Revise the source and destination paths, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Source path
2: Destination path
-
KNAE08164-E
Processing was interrupted because a file transfer failed (connection target: {0}, source path: {1}, destination path: {2}).
[Cause]
No files exist at the source path.
[Action]
Revise the source path, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Source path
2: Destination path
-
KNAE08165-E
The file transfer failed (local file path: {0}, local file path length: {1}).
[Cause]
The length of the local file pass exceeds 256 characters.
[Action]
Revise the local file path, and then re-execute the service.
0: Local file path
1: Local file path length
-
KNAE08166-E
The file transfer failed (file or folder name: {0}, file or folder name length: {1}).
[Cause]
The length of the file or folder name specified for the local file path exceeds 127 characters.
[Action]
Revise the file or folder name specified for the local file path, and then re-execute the service.
0: File or folder name
1: File or folder name length
-
KNAE08167-E
The file transfer failed (connection target: {0}, local file path: {1}, remote file path: {2}).
[Cause]
The length of the absolute paths for the local and remote file paths must be 256 characters or less. This applies to all files and folders under the specified files as well.
[Action]
Revise the local file path, the remote file path, and all the paths under the target folder, and then re-execute the service.
0: Host name or IP address of the destination host
1: Local file path
2: Remote file path
-
KNAE08168-E
The file transfer failed (connection target: {0}, local file path: {1}, remote file path: {2}).
[Cause]
The length of the path after the target folder must 127 characters or less.
[Action]
Revise the local file path, the remote file path, and all the paths under the target folder, and then re-execute the service.
0: Host name or IP address of the destination host
1: Local file path
2: Remote file path
-
KNAE08169-E
The file transfer failed (remote file path: {0}, remote file path length: {1}).
[Cause]
The length of the remote file pass exceeds 256 characters.
[Action]
Specify a remote file name that does not exceeds 256 characters.
0: Remote file path
1: Remote file path length
-
KNAE08170-E
The file transfer failed (file or folder name: {0}, file or folder name length: {1}).
[Cause]
The length of the file or folder name specified for the remote file path exceeds 127 characters.
[Action]
Use a file or folder name for the remote file path within 127 characters, and then re-execute the service.
0: File or folder name
1: File or folder name length
-
KNAE08171-E
Creation of the archive file has timed out on the destination host (connection target: {0}, remote file path: {1}).
[Cause]
Possible causes are as follows:
(1) An error occurred while reading the file on the destination host.
(2) The destination host is overloaded.
(3) The total file size exceed a limit.
[Action]
If a temporary file failed to be read, executing the service again might resolve the problem. Revise the load status of the destination host and the file size, and then re-execute the service. If the problem persists, collect log information, and then contact your system administrator.
0: Host name or IP address of the destination host
1: Remote file path
-
KNAE08172-E
File transfer failed (file or folder name: {0}, length of file or folder name in bytes: {1}).
[Cause]
A file or folder whose name is longer than {2} bytes is specified for the remote file path.
[Action]
Check and, if necessary, revise the name of the file or folder specified for the remote path, and then execute the service again.
0: The file or folder name
1: The length of the file or folder name (in bytes)
2: The maximum length of a file or folder name
-
KNAE08173-E
File transfer failed (connection destination: {0}, local file path: {1}, remote file path: {2}).
[Cause]
The length of the path after the target folder must be {3} bytes or less.
Possible causes of the error are as follows:
- The name of the folder specified for the local path is too long.
- The name of the folder specified for the remote path is too long.
- The path of the file or folder under the target folder is too long.
[Action]
Check and, if necessary, revise the local file path, the remote file path, and the path under the target folder, and then execute the service again.
0: The host name or IP address of the connection destination
1: The local file path
2: The remote file path
3: The maximum length of a path under the target folder
-
KNAE08201-I
Execution of the Repeated Execution Plug-in started (repeat execution flow: {0}, number of repetitions: {1}, repeat execution mode: {2}).
0: Repeat execution flow
1: Number of repetitions
2: Repeat execution mode
-
KNAE08202-I
The Repeated Execution Plug-in was successfully executed (repeated-execution flow: {0}).
0: Repeated-execution flow
-
KNAE08203-E
The repeated-execution flow could not start (exception details: {0}).
[Cause]
An error occurred during execution of the Repeated Execution Plug-in.
[Action]
Collect log information, and then contact a system administrator.
0: Exception details
-
KNAE08204-W
One or more repeated-execution flows failed (number of failed executions: {0}).
[Action]
Check the execution results of the executed flows.
0: Number of failed executions
-
KNAE08205-E
All of the repeated- execution flows failed.
[Action]
Check the execution results of the executed flows.
-
KNAE08206-E
Execution failed because an invalid parameter was specified for the repeated-execution plug-in.
[Cause]
Too many elements are specified for the inputProperties property of the repeated-execution plug-in.
[Action]
Check the entered properties, and then re-execute the service.
-
KNAE08207-E
Plug-in execution failed because an invalid execution mode was specified for the repeated-execution plug-in (mode: {0}).
[Cause]
An invalid execution mode was specified for the repeated-execution plug-in.
[Action]
Check the execution mode, and then re-execute the service.
0: Repeat execution mode
-
KNAE08208-I
A repeated-execution flow started (execution ID: {0}).
0: Execution ID
-
KNAE08209-W
A new repeated-execution flow cannot start because the task status is Stopped.
-
KNAE08251-I
The standard output plug-in executed successfully.
-
KNAE08261-I
The judgment condition was met in the value judgment plug-in (conditional expression: {0}).
0: Conditional expression
-
KNAE08262-I
The judgment condition was met in the value judgment plug-in (conditional expression: {0}).
0: Conditional expression
-
KNAE08263-W
A non-numeric value is included in the value used for judgment in the value judgment plug-in (property key: {0}, property value: {1}).
0: Property key
1: Property value
-
KNAE08301-E
Cannot send an email. The SMTP server, SMTP server port number, or source email address was not found (SMTP server: {0}, SMTP server port number: {1}, source email address: {2}).
[Action]
Revise the setting for the SMTP server shared service property, and then re-execute the service.
0: SMTP server
1: SMTP server port number
2: Source email address
-
KNAE08302-E
Cannot connect to the SMTP server. The specified host name is incorrect (SMTP server: {0}, SMTP server port number: {1}, authentication user name: {2}).
[Action]
Revise the setting for the SMTP server shared service property, and then re-execute the service.
0: SMTP server
1: SMTP server port number
2: Authentication user name
-
KNAE08303-E
SMTP server authentication failed (SMTP server: {0}, SMTP server port number: {1}, authentication user name: {2}).
[Action]
Revise the setting for the SMTP server shared service property, and then re-execute the service.
0: SMTP server
1: SMTP server port number
2: Authentication user name
-
KNAE08304-E
The email was not sent.
[Cause]
A destination email address (To, Cc, Bcc) was not specified.
[Action]
Specify a destination email address, and then re-execute the service.
-
KNAE08305-E
Cannot send an email because an invalid encoding type was specified (encoding type: {0}).
[Action]
Use the encoding type specified at service execution, and then re-execute the service.
0: Encoding
-
KNAE08306-E
Cannot send an email (exception details: {0}).
[Cause]
The specified e-mail destination is invalid.
[Action]
Revise the destination setting, and then re-execute the service.
0: Exception details
-
KNAE08307-E
Cannot send an email (exception details: {0}).
[Action]
Take action according to the exception details.
0: Exception details
-
KNAE08351-I
The program started waiting for a response from the user (response timeout period: {0} minutes).
0: Response timeout period
-
KNAE08352-I
The program received a response from the user (user ID: {0}, number of button clicked: {1}, label of button clicked: {2}).
0: User ID of the responding user
1: Number of button clicked
2: Label of button clicked
-
KNAE08353-W
The program timed out while waiting for a response from the user. The default timeout value specified in the timeOutDefault property of the plug-in will be used as the plug-in return code (default timeout value: {0}).
0: Default timeout value
-
KNAE08354-W
An invalid parameter is specified for the user-response wait plug-in (property: {0}).
[Cause]
An invalid response timeout parameter was specified for the user-response wait plug-in.
[Action]
Check the response timeout parameter specified for the responseTimeOut property.
0: Response timeout time
-
KNAE08355-W
An invalid parameter is specified for the user-response wait plug-in property value (property: {0}).
[Cause]
An invalid default timeout parameter was specified for the user-response wait plug-in.
[Action]
Check the default return value specified for the timeOutDefault property.
0: Default timeout
-
KNAE08356-I
While waiting for a user response, the task was stopped or forcibly stopped, or the product was stopped.
-
KNAE08401-I
The terminal connection started (connection target: {0}, protocol: {1}).
0: Host name or IP address of the destination host
1: Protocol
-
KNAE08402-I
The terminal connection was successfully established.
-
KNAE08403-E
Terminal connection failed.
-
KNAE08404-I
The execution of a terminal command started (command line: {0}).
0: Command line
-
KNAE08405-I
The terminal command was successfully executed.
-
KNAE08406-E
Terminal command execution failed.
-
KNAE08407-I
Disconnection of the terminal started.
-
KNAE08408-I
The terminal successfully disconnected from the system.
-
KNAE08409-E
Terminal disconnection failed.
-
KNAE08410-I
{0}
0: Command line
-
KNAE08411-I
{0}
0: Standard output and standard error output
-
KNAE08412-E
Processing was interrupted because an invalid token was specified (token: {0}).
[Cause]
Possible causes are as follows:
(1) The token returned by the Terminal Connect Plug-in is not set.
(2) The Terminal Disconnect Plug-in was executed.
[Action]
Contact the service template creator, and confirm whether the token is correctly set for the input property.
0: Token
-
KNAE08413-I
A user ID was entered for the user ID prompt returned by the destination host.
-
KNAE08414-I
A password was entered for the password prompt returned by the destination host.
-
KNAE08415-W
A user ID could not be entered because a user ID prompt was not returned by the destination host within a predetermined amount of time after the connection was established (regular expression used for the user ID prompt: {0}, wait time: {1}).
0: Regular expression used for the user ID prompt
1: Wait time
-
KNAE08416-W
A password could not be entered because a password prompt was not returned by the destination host within a predetermined amount of time after the connection was established (regular expression used for the password prompt: {0}, wait time: {1}).
0: Regular expression used for the password prompt
1: Wait time
-
KNAE08417-I
Login processing completed.
-
KNAE08418-I
The standard output matches the return code pattern (return code pattern: {0}, return code: {1}).
0: Return code pattern
1: Return code
-
KNAE08419-E
Plug-in execution failed because the number of tokens exceeded the upper limit (upper limit: {0}).
[Cause]
A service template might be invalid.
[Action]
Contact the service template creator, and confirm that the number of tokens acquired for a task does not exceed the maximum. If the problem persists, collect the log information, and then contact a system administrator.
0: Upper limit on the number of tokens
-
KNAE08420-E
A prompt was not returned from the destination host within the set amount of time (regular expression used for the prompt: {0}, wait time: {1}).
[Cause]
The regular expression used for the prompt might be invalid.
[Action]
Revise the regular expression used for the prompt, and then re-execute the service.
0: Regular expression used for the prompt
1: Wait time
-
KNAE08421-W
Did not disconnect because the node is already disconnected.
-
KNAE08422-E
After a connection was established, the session was disconnected (connection target: {0}).
[Cause]
The session is already disconnected. Possible causes are as follows:
(1) The target server disconnected the connection.
(2) A communication error occurred.
[Action]
Check the target server settings and the standard output and standard error output information that was output to the task log. For example, the server disconnection might be caused by a timeout. If there is no problem, check for problems in the network path. After resolving the problem, restart the service if necessary.
0: Host name or IP address of the destination host
-
KNAE08423-E
Cannot execute command (connection target: {0}).
[Cause]
The session is already disconnected. Possible causes are as follows:
(1) The target server disconnected the connection.
(2) A logout command was executed using the terminal command plug-in.
(3) A communication error occurred.
[Action]
Check whether any of the following occurred, and then re-execute the service:
(1) The target server disconnected due to a timeout.
(2) A logout command was executed using the terminal command plug-in.
(3) A problem occurred in the network path.
0: Host name or IP address of the destination host
-
KNAE08424-E
Cannot read the command results from the standard output or standard error output (connection target: {0}).
[Cause]
The session is disconnected. Possible causes are as follows:
(1) The target server disconnected the connection.
(2) A logout command was executed using the terminal command plug-in.
(3) A communication error occurred.
[Action]
Check whether any of the following occurred, and then re-execute the service:
(1) The target server disconnected due to a timeout.
(2) A logout command was executed using the terminal command plug-in.
(3) A problem occurred in the network path.
0: Host name or IP address of the destination host
-
KNAE08901-I
The task was stopped (user ID: {0}).
0: User ID
-
KNAE08902-I
The task was forcibly stopped (user ID: {0}).
0: User ID
-
KNAE08903-I
The task was retried from the failed step (user ID: {0}).
0: User ID
-
KNAE08904-I
The task was retried from the step after the failed step (user ID: {0}).
0: User ID
-
KNAE08951-I
The step was paused before execution of the plug-in processing (step ID: {0}).
0: Step ID
-
KNAE08952-I
The step was paused after execution of the plug-in processing (step ID: {0}).
0: Step ID
-
KNAE08953-I
The plug-in processing was resumed (execution setting: {0}, step ID: {1}).
0: Debug setting
1: Step ID
-
KNAE08954-I
The plug-in processing was resumed (step ID: {0}).
0: Step ID
-
KNAE08955-I
The value of the plug-in property was changed (property key: {0}, value before change: {1}, value after change: {2}).
0: Property key
1: Value before the change
2: Value after the change
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KNAE08956-I
The return value of the plug-in was changed (return value before change: {0}, return value after change: {1}).
0: Code before the change
1: Code after the change