4.4.1 Get JP1/AJS troubleshooting information
Function
Collects troubleshooting information for JP1/AJS3 - Manager (or JP1/AJS2 - Manager; hereafter, both are referred to collectively as JP1/AJS) on a specified server.
This plugin assumes the following server:
• Job servers (Execution target server)
This is the server on which JP1/AJS troubleshooting information is collected. The JP1/AJS described in the prerequisites must have already been set up.
The plugin collects troubleshooting information in the folder specified in the JP1AJS.logFolder property.
The plugin collects the information described below (for details about the information that is collected and the storage format, see the JP1/AJS manual):
• All information that can be collected by JP1/AJS's data collection tool (with no options specified)
Messages output by JP1/AJS's data collection tool are stored as jp1imGetLog_result.log immediately under the folder specified in the JP1AJS.logFolder property.
Use situation
You use this plugin to collect JP1/AJS troubleshooting information for purposes of investigating problems that occur in JP1/AJS.
Prerequisites
For the latest support information about [Required product in the System]/[Required products on the execution target system]/[Prerequisite product OS running in the execution target server], see the release notes.
[Required product in the System]
(1)Job Management Partner 1/Automatic Operation 10-00 or later
[Required products on the execution target server]
(1)Job Management Partner 1/Automatic Job Management System 3 - Manager 09-00 or later
(2)Job Management Partner 1/Automatic Job Management System 2 - Manager 08-00 or later
[Prerequisite product OS running in the execution target server]
(1) Windows Server 2003,Standard Edition/Enterprise Edition (x86/x64) SP1 or later,Windows Server 2003 R2,Standard Edition/Enterprise Edition (x86/x64)
(2) Windows Server 2008 Standard/Enterprise (x86/x64),Windows Server 2008 R2 Standard/Enterprise/Datacenter
(3) Windows Server 2012 Standard/Datacenter, Windows Server 2012 R2 Standard/Datacenter
(4) Red Hat Enterprise Linux 5 Advanced Platform (x86), Red Hat Enterprise Linux 5 (x86), Red Hat Enterprise Linux 5 Advanced Platform (AMD/Intel 64), Red Hat Enterprise Linux 5 (AMD/Intel 64)
(5) Red Hat Enterprise Linux Server 6 (32-bit x86), Red Hat Enterprise Linux Server 6 (64-bit x86_64)
[Usage conditions for required products on the execution target server]
(1) When the OS of Job Management Partner 1/AJS2 - Manager or Job Management Partner 1/AJS3 - Manager is Windows, the data collection tool's output destination is set to the default value (%TEMP%\jp1ajs2\backlog).
(2) If the execution target server's Job Management Partner 1/AJS has a cluster configuration, specify in the common.targetHostname property the name of the physical host on which Job Management Partner 1/AJS's logical host is running, and specify Job Management Partner 1/AJS's logical host name in the JP1.logicalHostName property.
Cautions
(1) Do not execute multiple instances of this plugin concurrently on the same execution target server.
Version
01.00.04
Category
JP1/AJS
Plug-in name displayed in the task log
jp1ajsGetLog
Return code
0: Normal
12: Error (user error) Invalid property
21: Error (invalid environment) Command cannot be found (error detected in the plugin script)
27: Error (check task logs for the nature of error)
41: Error (error detected in plugin) Missing property (error detected in plugin script)
Property list
The following table lists the properties:
|
Property key |
Property name |
Description |
Default value |
I/O type |
Required |
|---|---|---|---|---|---|
|
JP1AJS.logFolder |
Folder for storing collected files |
Specify the full path of the folder that will store files collected by the JP1/AJS information collection tool. |
-- |
Input |
R |
|
JP1.logicalHostName |
Logical host name for the execution target server |
Specify the JP1 logical host name of the execution target server. |
-- |
Input |
O |
|
plugin.destinationHost |
Host name of the execution target server |
Specify the host name or IP address of the server on which this plugin will be executed. IPv6 addresses are not supported. |
-- |
Input |
R |
|
common.returnValue |
Return value for the plugin |
The return value of this plugin stored. |
-- |
Output |
O |