1.3 Notes on operating windows

This section provides notes on operating the JP1/AO windows:

• Do not change from one page displayed on the Web browser to another page, or use the Back, Forward, or Refresh button. If you do, JP1/AO might not work properly.
• The language used in the JP1/AO windows is determined by your Web browser's language setting. JP1/AO supports Japanese, English, and Chinese (Simplified) as the display languages. For this reason, set Japanese (ja), English (en), or Chinese (zh) as the display language for your Web browser. Unless you specifically set the language, several different display languages might appear in some of the operation windows. If Chinese messages contain placeholders, the placeholders might be replaced with character strings entered by users in English or some other language.
• To exit the Web browser, log out from JP1/AO before using the Close button to close the window. Clicking the Close button while you are still logged in can result in abnormal termination of the Web browser or occurrence of an error. If a problem occurs, try logging in again.
• Do not use Internet Options to make changes while an operation window is displayed. If you do, restart the Web browser and try logging in again.
• Make sure that you enable Adobe Flash Player on the Web browser. For details about enabling Adobe Flash Player, see the relevant Adobe Flash Player documentation.
• If you have enabled the pop-up block setting on the Web browser, a popup window might not appear even when you perform an operation that is supposed to cause a pop-up window to appear. You can solve this problem by using the pop-up block setting to add the JP1/AO address to the Allowed sites list on the Web browser.
• If you are using Windows Server 2003 or Windows Server 2008 as an operation terminal with the Internet Explorer Enhanced Security Configuration (IE ESC) enabled, an animation indicating the loading progress might appear frozen.
• Clicking the Download Log File button in the Task Details dialog box to open the download destination selection window and then proceeding to operate another JP1/AO window can result in an internal error or failure to perform subsequent window operations. Make sure that you close the download destination selection window before using another JP1/AO window.
• Strings entered in the Web browser operation window are converted to UTF-8.
• JP1/AO does not support the input of external characters or surrogate pair characters. The use of such characters can cause them to become garbled in an operation window or otherwise result in the characters not being processed as correct characters.
• If you are using Windows Server 2012 as an operation terminal, in Server Manager, from the Manage menu, select Add Roles and Features, and then install Desktop Experience.
• If Enhanced Protected Mode is enabled in Internet Explorer 10, you can only download a task log to the current folder. Before you download a task log, make sure that the operation window is registered as a trusted site.
• JP1/AO does not support Modern-style Internet Explorer 10.