8.2 Prepare for uninstallation
Before you uninstall JP1/AO, you must cancel or change various settings.
To prepare for uninstallation:
Log in as a user with both Administrator permissions and the JP1/AO Admin role, and then perform the following tasks:
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Stop any security monitoring software, virus detection software, or process monitoring software.
If such software is running, executing processes might be blocked, causing uninstallation to fail.
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If a Hitachi Command Suite product service is running, stop it.
If you start the uninstallation with a Hitachi Command Suite product service running, it will display a dialog box prompting you to stop the service.
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Set Startup type for the JP1/AO service to Automatic or Manual.
During uninstallation in Windows, if the Startup type of the relevant service is Disabled, uninstallation will fail because the service cannot be started. Set Startup type to Automatic or Manual.
For details about the JP1/AO service, see JP1/AO services in the Job Management Partner 1/Automatic Operation Administration Guide.
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When you uninstall JP1/AO, the JP1/Base services are started. If you are controlling the order in which services start in JP1/Base, make sure that there is no problem when the services start.
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