Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS32003-W

Past performance data could not be obtained from the database. service group name=aa....aa, service name=bb....bb, monitored target name=cc....cc, type=dd....dd

aa....aa: Name of the service group to which the monitored service belongs

bb....bb: Name of the monitored service

cc....cc: Name of the monitored target

dd....dd: Type of monitoring that occurred

Description

An accurate baseline cannot be calculated, or the baseline cannot be output, because past performance data cannot be retrieved from the database for use in the predictive error detection baseline.

The types of monitoring have the following meanings:

  • SERVICE: Service performance monitoring

  • SYSTEM: System performance monitoring

Note that this message is output only once for the same monitored target. Subsequent output is suppressed until monitoring stops.

(S)

Continues processing.

(O)

Make sure the ITSLM - Manager service JP1/ITSLM - Manager DB Service (service name: HiRDBEmbeddedEdition_JL0) is running, and then retry the operation. If the problem reoccurs, restart the services that comprise ITSLM - Manager.