Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


10.6.19 Monitor settings area (monitored service selected in the Services area)

Organization of this subsection

(1) Window configuration

[Figure]

(2) Window description

The following table lists the items that are displayed:

No.

Item

Description

1

Service group

This box displays the name of the service group to which the monitored service selected in the Services area belongs.

2

Service

This box displays the name of the monitored service selected in the Services area.

3

Monitor item

This column displays the names of the monitoring items.

SLO monitor settings

4

Monitor

Use the check boxes in this column to specify for each item whether threshold monitoring is to be performed:

Selected: Perform threshold monitoring.

Cleared: Do not perform threshold monitoring.

5

Threshold

This column indicates whether the threshold of the monitoring item is an upper-limit threshold value or a lower-limit threshold value:

[Figure]: Upper-limit threshold value

[Figure]: Lower-limit threshold value

Enter in the text box a threshold value for the monitoring item. You can enter a value that is greater than or equal to 0 for the threshold. A number with decimal places can be entered. However, because the precision is 7 digits, do not enter a value that exceeds 7 digits.

6

Occurrence frequency (Times exceeded/measured)

Specify in this column for each monitoring item the number of times the threshold can be exceeded within a specified number of measurements before an event is issued.

You can specify a value in the range from 1 to 100 for the number of times exceeded and for the number of measurements. However, you cannot specify a value for the number of times exceeded that is greater than the number of measurements.

7

Trend monitor

For each monitoring item, specify the check box in this column if you wish to perform trend monitoring.

To perform trend monitoring, a threshold value must have been entered for the monitoring item for which you wish to perform trend monitoring.

Check box

Selected: Perform trend monitoring.

Cleared: Do not perform trend monitoring.

Text box

Specify the amount of time during which trend monitoring is to be performed.

A warning will be issued if a trend is detected indicating that the threshold might be exceeded within the specified period from the present time. The following restrictions apply:

  • You can specify a value in the range from 1 to 168. You can enter a value that is greater than 168, but we recommend that you not do so to avoid errors.

  • The unit is hours.

Error Predict. settings

8

Monitor

For each monitoring item, select the check box in this column if you wish to perform out-of-range value detection:

Selected: Perform out-of-range value detection.

Cleared: Do not perform out-of-range value detection.

If you select the check box in the header, the check boxes in all the rows are selected. Similarly, if you clear the check box in the header, the check boxes in all the rows are cleared.

9

Days in baseline calculation

Enter in this text box the number of days' worth of service performance that are to be used in the calculation of the baseline. A value must be entered even if out-of-range value detection is not performed. The following restrictions apply:

  • You must specify a value in the range from 1 to 60.

  • The unit is days.

10

Days till start

Enter in this text box the number of days' worth of past service performance that are to be obtained before out-of-range value detection will be started. A value must be entered even if out-of-range value detection is not performed. The following restrictions apply:

  • You must specify a value in the range from 1 to 60.

  • The unit is days.

11

Sensitivity

In this column, use the pull-down menu for each monitoring item to specify its sensitivity for out-of-range value detection. You can select for each monitoring item a sensitivity of High, Middle, or Low. The higher the sensitivity, the more likely detection becomes.

12

Occurrence frequency (Times exceeded/measured)

Specify in this column for each monitoring item the number of times the threshold can be exceeded within a specified number of measurements before an event is issued.

You can specify a value in the range from 1 to 100 for the number of times exceeded and for the number of measurements. However, you cannot specify a value for the number of times exceeded that is greater than the number of measurements.

13

Clear base monitor item button

Click this button to reset the settings for the monitoring item specified in SLO monitor settings and Error Predict. settings to the default (all unselected status).

This button is displayed when the service monitoring configuration is System.

14

Base monitor item radio button

Select the radio button for the monitoring item to be used as the base for selecting the dates to be used for creating the baseline.

These radio buttons are displayed when the service monitoring configuration is System.

15

Apply button

Clicking this button applies the settings.

(3) Supplemental notes