Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


10.6.18 Monitor settings area (monitored target within the monitored service selected in the Services area)

Organization of this subsection

(1) Window configuration

[Figure]

(2) Window description

The following table lists the items that are displayed:

No.

Item

Description

1

Service group

This box displays the name of the service group to which the monitored target selected in the Services area belongs.

2

Service

This box displays the name of the monitored service to which the monitored target selected in the Services area belongs.

3

Monitored target

This box displays the name of the monitored target selected in the Services area.

SLO monitor settings

4

Item name

This column displays a list of monitoring items. Use the check box for each monitoring item to specify whether threshold monitoring is to be performed:

Selected: Perform threshold monitoring.

Cleared: Do not perform threshold monitoring.

If you select the check box in the header row, the check boxes for all the monitoring item rows are selected. Similarly, if you clear the check box in the header row, the check boxes for all the monitoring item rows are cleared.

5

Threshold

Enter in this column a threshold value for each monitoring item. The following restrictions apply:

Avg. Response monitoring item
  • You can specify a value in the range of 1 to 300000. You can enter a value greater than 300000, but we recommend that you not do so to avoid errors.

  • The unit is milliseconds.

  • You must specify a threshold value for average response time that is shorter than the length of the monitored service's timeout period. If you specify a period that is longer than the timeout period, monitoring will be disabled so that the average response time will not exceed the threshold.

Throughput monitoring item
  • You can specify a value in the range of 1 to 1000000. You can enter a value greater than 1000000, but we recommend that you not do so to avoid errors.

  • The unit is per second.

Error rate monitoring item
  • You can specify a value in the range of 0 to 99.9. You can enter a value greater than 99.9, but we recommend that you not do so to avoid errors.

  • The unit is percent (%).

  • Only numeric digits and the period (.) can be entered.

  • The value is truncated at the second decimal place.

6

Unit

This column displays the unit of each monitoring item's value, as follows:

Avg. Response: in ms (milliseconds)

Throughput: per sec (transactions per second)

Error rate: %

7

Trend monitor

You make entries in this column when trend monitoring is to be performed for each monitoring item.

To perform trend monitoring, threshold monitoring must be selected with the applicable check box under Item name.

Check box

Selected: Perform trend monitoring.

Cleared: Do not perform trend monitoring.

Text box

Specify in each text box the amount of time over which trend monitoring is to be performed for that monitoring item.

A warning will be issued if a trend is detected that indicates that the threshold might be exceeded within the specified period from the present time. The following restrictions apply:

  • You can specify a value in the range from 1 to 168. You can enter a value greater than 168, but we recommend that you not do so to avoid errors.

  • The unit is hours.

Error Predict. settings#

8

Days in baseline calculation

Enter in this text box the number of days' worth of service performance that are to be used in the calculation of the baseline. A value must be entered even if out-of-range value detection is not performed. The following restrictions apply:

  • You must specify a value in the range from 1 to 60.

  • The unit is days.

  • The entered value must satisfy the condition Days in baseline calculation [Figure] Days till start.

9

Days till start

Enter in this text box the number of days' worth of past service performance for the monitored service that are to be obtained before out-of-range value detection will be started. A value must be entered even if out-of-range value detection is not performed. The following restrictions apply:

  • You must specify a value in the range from 1 to 60.

  • The unit is days.

  • The entered value must satisfy the condition Days in baseline calculation [Figure] Days till start.

10

Item name

This column displays a list of monitoring items. Use each monitoring item's check box to specify whether out-of-range value detection is to be performed for it:

Selected: Perform out-of-range value detection.

Cleared: Do not perform out-of-range value detection.

If you select the check box in the header, the check boxes on all the rows are selected. Similarly, if you clear the check box in the header, the check boxes on all the rows are cleared.

11

Sensitivity

In this column, use the pull-down menu for each monitoring item to specify its sensitivity for out-of-range value detection. You can select for each monitoring item a sensitivity of High, Middle, or Low. The higher the sensitivity, the more likely detection becomes.

12

Correlated items

Use this column to specify whether out-of-range value detection is to be performed for a combination of multiple monitoring items. Use the pull-down menu to select the monitoring item to be combined. No selection can be made for a monitoring item that does not allow out-of-range value detection in combination with another monitoring item; nothing is displayed in this field in such a case.

Note that even if Throughput is selected from this pull-down menu, out-of-range value detection of throughput alone will not be performed. To perform out-of-range value detection of throughput alone, you must use the separate Throughput item to specify out-of-range value detection.

13

Apply button

Clicking this button applies the settings.

#

This area is for configuring out-of-range value detection.

(3) Supplemental notes