7.1.5 Handling a shortage of database capacity

If a shortage of database capacity occurs while ITSLM - Manager is running, you must undo the ITSLM - Manager setup, extend the database area, and then set up ITSLM - Manager again.

You can determine whether there is a shortage of database capacity by checking the Windows event logs. From Windows Start menu, select Administrative Tools, then Event Viewer, and then check the Applications logs for the following messages:

Table 7‒1: Messages output in the event of a shortage of database capacity
No.	Type	Source	Event	Message
1	Error	`JP1_ITSLM_Manager_DB_Service`	`30001`	`KFPH22025-E`
2	Error	`JP1_ITSLM_Manager_DB_Service`	`30001`	`KFPH22026-E`

If either of these messages has been output, take the appropriate corrective action by following the procedure described below.

Organization of this subsection

(1) Before you start
(2) Procedure

(1) Before you start

Make a database backup. For details about how to back up the database, see 8.1.2 Backing up the database.
Estimate the size of the database area required for storing data. For details about how to estimate the size of the database area, see How to estimate the size of the database area in jslmmgrsetup (sets up ITSLM - Manager) in 9. Commands. Provide as much free space as needed based on the estimation of the database area that is to be extended.

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(2) Procedure

To handle a shortage of database capacity:

Execute the jslmmgrexport command to create an export file.

For details about the jslmmgrexport command, see jslmmgrexport (exports service monitor information) in 9. Commands.
Execute the unset command for ITSLM - Manager.

For details about the unsetup command, see jslmmgrunsetup (undoes ITSLM - Manager setup) in 9. Commands.
Create the options file (jp1itslm_setup.opt) needed for setting up ITSLM - Manager and specify in the hdb_area_size definition item the database capacity estimated in (1) Before you start. Also, specify in the hdb_area_path definition item (the hdb_share_area_path definition item if ITSLM is running in a cluster system) the path of an area that provides as much free space as specified in the hdb_area_size definition item.

For details about the options file, see jslmmgrsetup (sets up ITSLM - Manager) in 9. Commands.
Execute the setup command for ITSLM - Manager.

For details about the setup command, see jslmmgrsetup (sets up ITSLM - Manager) in 9. Commands.
Start the ITSLM - Manager service JP1/ITSLM - Manager Service (service name: JP1_ITSLM_MGR_Service).
Execute the jslmmgrimport command to import the export file created in step 1.

For details about the jslmmgrimport command, see jslmmgrimport (imports service monitor information) in 9. Commands.

If the import command terminates normally, the database area has been extended.

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