Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


4.5.2 General procedure for creating a report

The following figure shows the general procedure when ITSLM is used to create a report:

[Figure]

  1. Create a template.

    You can create a template with desired monitoring items specified. This eliminates the need to specify the monitoring items for each monitored service.

    For details about how to create templates, see 4.5.3 Creating report templates.

  2. Verify the report.

    You can display the monitoring items specified in the template in the window. For details about verifying the report, see 4.5.4 Verifying report data in the window.

  3. Output to a CSV file.

    You can output the items displayed in the window in step 2 to a CSV file.

    For details about how to output to CSV files, see 4.5.5 Outputting report data.