1.5 Organization of this manual and its relationship to the expected tasks

The following table describes the organization of this manual.

Table 1‒2: Organization of this manual
Chapter or appendix	Contents
Chapter 1. About ITSLM	Provides an overview of ITSLM and explains the linkage with Performance Management for monitoring the status of hosts and middleware, the system configuration, the flow of monitoring jobs and the tasks that can be achieved by using ITSLM, and the relationship between the organization of this manual and the expected tasks.
Chapter 2. Startup and Login	Explains how to start and terminate ITSLM, how to log in and log out, and provides notes about the operations subsequent to login.
Chapter 3. Monitoring the Services to Be Monitored and Setup Required for Monitoring	Explains the different types of monitoring that can be achieved by using ITSLM. This chapter also explains how to register the services to be monitored and how to set up monitoring items for the services that are to be monitored.
Chapter 4. Performing Monitoring	Provides an overview of using ITSLM for monitoring and explains execution of monitoring. Execution of monitoring includes starting and stopping monitoring, monitoring the status of monitored services, the investigative support methodology for determining the cause when errors or warnings in monitored services are displayed, and creation of reports used for periodic reporting.
Chapter 5. Preparations Before Starting	Explains the preparations before starting ITSLM, including installation, setup, and user settings. This chapter also explains optional preparations, such as linking with JP1/IM to report monitoring results by a means such as email, linking with Performance Management to monitor hosts and middleware providing services, and editing system definition files (`jp1itslm.properties` or `jp1itslmur.properties`) to change ITSLM operations.
Chapter 6. Preparations Before Starting (Cluster System)	Explains the preparations before starting ITSLM in a cluster system, including installation, setup, and user settings. This chapter also explains optional preparations, such as linking with JP1/IM to report monitoring results by a means such as email, linking with Performance Management to monitor hosts and middleware providing services, and how to migrate to a cluster system.
Chapter 7. Troubleshooting	Explains how to troubleshoot problems with ITSLM.
Chapter 8. Maintenance	Explains ITSLM maintenance tasks, including backing up and restoring ITSLM definition files (system definition files and system configuration properties files) and databases, as well as migrating definition information and databases when computers are replaced.
Chapter 9. Commands	Explains the syntax of the ITSLM commands.
Chapter 10. ITSLM Windows	Explains the ITSLM windows.
Chapter 11. Messages	Explains the messages that are issued by ITSLM.
Appendix A. List of Port Numbers Used by ITSLM	Provides a list of the port numbers used in ITSLM.
Appendix B. ITSLM Communication	Explains the port numbers used in ITSLM communication and the direction in which data passes through a firewall.
Appendix C. Version Changes	Explains the changes in each version.
Appendix D. Reference Material for This Manual	Provides reference material for this manual.
Appendix E. Glossary	Defines terms used in this manual.

The tasks when ITSLM is used to manage the service level are broken down by the person in charge.

This manual is organized in such a manner that each person involved in monitoring can read the chapters appropriate to that person's tasks. The following figure shows the correspondence between chapters and the personnel described in 1.4.1 Assumed personnel.

Figure 1‒16: Correspondence between chapters in the manual and assumed personnel

Reference note

We recommend that a person who will serve both as the person who monitors all services and as a system operator read the chapters in this manual in the following order when ITSLM is deployed:

For a non-cluster system:

1. About ITSLM
5. Preparations Before Starting
2. Startup and Login
3. Monitoring the Services to Be Monitored and Setup Required for Monitoring
4. Performing Monitoring

For a cluster system:

1. About ITSLM
6. Preparations Before Starting (Cluster System)
2. Startup and Login
3. Monitoring the Services to Be Monitored and Setup Required for Monitoring
4. Performing Monitoring

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