Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Integrated Management - Manager Configuration Guide


1.3.2 Uninstallation procedure

This subsection explains how to uninstall JP1/IM - Manager and JP1/IM - View.

Organization of this subsection

(1) How to uninstall JP1/IM - Manager

To uninstall:

  1. Terminate the programs.

    Before you start the uninstallation procedure, terminate all programs.

    Terminate JP1/IM - Manager Service and the JP1/Base services. If a JP1/IM - View is connected to the JP1/IM - Manager which you want to uninstall, the login user should log out from the JP1/IM - Manager.

  2. In Windows, close the Services dialog box.

    If the Services dialog box is open in Windows, close it before you start uninstalling the product.

  3. In Windows, choose Control Panel, Add or Remove Programs, and then select the product that you want to uninstall.

    Follow the instructions of the installer to perform uninstallation.

    No entries are required during uninstallation.

  4. Restart Windows, if requested.

  5. Delete user files.

    Definition files and log files that were created after installation, as well as files that may be edited by the user, are not deleted during uninstallation. To delete these files, use Windows Explorer to delete the folder in which JP1/IM - Manager had been installed.

    When JP1/IM - Manager is uninstalled, the applicable file listed below is created for installer logs. This file contains maintenance information that can be used in the event of abnormal termination of uninstallation. After uninstallation has terminated normally, delete this file.

    • Windows-installation-folder\Temp\HITACHI_JP1_INST_LOG\jp1imm_inst{1|2|3|4|5}.log

When you are using IM databases (the integrated monitoring database and IM Configuration Management database), you need to delete the IM databases before you uninstall JP1/IM - Manager and JP1/IM - View.

For details about how to delete the IM databases, see 6.2.6(1) Deleting the IM databases.

(2) How to uninstall JP1/IM - View

To uninstall:

  1. Terminate running programs.

    Before you start the uninstallation procedure, terminate all programs.

  2. In Windows, close the Services dialog box.

    If the Services dialog box is open in Windows, close it before you start uninstalling the product.

  3. In Windows, choose Control Panel, Add or Remove Programs, and then select the product that you want to uninstall.

    Follow the instructions of the installer to perform uninstallation.

    No entries are required during uninstallation.

  4. Restart Windows if requested.

  5. Delete user files.

    Definition files and log files that were created after installation, as well as files that may have been edited by the user, are not deleted during uninstallation. To delete these files, use Windows Explorer to delete the folder in which JP1/IM - View had been installed.

    When JP1/IM - View is uninstalled, the applicable file listed below is created for installer logs. This file contains maintenance information that can be used in the event of abnormal termination of uninstallation. After uninstallation has terminated normally, delete this file.

    • Windows-installation-folder\Temp\HITACHI_JP1_INST_LOG\jp1coview_inst{1|2|3|4|5}.log