ctmstsstart command cannot be executed. reason code=aa....aa-bb....bb

aa....aa: Reason code
bb....bb: Internal code

Description

The ctmstsstart command cannot be executed.

The command execution will be suspended.

Action

Based on the list of reason codes described in the following table, remove the cause of the error.

Table 19-24 List of reason codes described in KFCT73308-E

Reason code	Cause	Action
1	Memory is insufficient.	Revise the memory size
3	The shared memory used for operation statistics cannot be accessed.	Contact maintenance personnel.
5	The specified environment variable CTMSPOOL is invalid.	Revise the value specified in the environment variable CTMSPOOL. If the environment CTMSPOOL is not specified, revise the value specified in the environment variable CTMDIR.
8	The path specified in the environment variable CTMSPOOL is too long.	Check whether the length of the path exceeds 1,023 bytes and, if necessary, revise it.
13	An error occurred in the system call.	Check the message displayed before this message, and then contact maintenance personnel.
15	An error occurred in the internal processing.	Contact maintenance personnel.
16	An attempt to acquire the IP address has failed.	Contact maintenance personnel.
17	The CTM daemon of the relevant CTM identifier is not online or the statistical information service is not running in the CTM node.	Confirm that the CTM daemon is running.
18	The exclusive control between processes has failed.	Contact maintenance personnel.
19	The ctmstsstart command is already executed.	If required, execute the ctmstsstop command, and then re-execute the ctmstsstart command.
26	The statistical information service is not running.	To acquire the statistical information, start the statistical information service.