failure to initialize on process for statistical information service. ID:aa....aa reason code=bb....bb-cc....cc

aa....aa: Service identifier(CTM identifier)
bb....bb: Reason code
cc....cc: Internal code

Description

An attempt to initialize the statistical information service in the process has failed.

The statistical information of the relevant process is not acquired.

Action

Based on the list of reason codes described in the following table, remove the cause of the error.

Table 19-18 List of failure reason codes displayed in KFCT73107-W

Reason code	Cause	Action
1	Memory is insufficient.	Revise the memory size
3	The shared memory used for operation statistics cannot be accessed.	Contact maintenance personnel.
5	The specified environment variable CTMSPOOL is invalid.	Revise the value specified in the environment variable CTMSPOOL.
8	The path specified in the environment variable CTMSPOOL is too long.	Check whether the length of the path exceeds 1,023 bytes and, if necessary, revise it.
13	An error occurred in the system call.	Check the message displayed before this message, and then contact maintenance personnel.