statistical information service cannot be started. ID:aa....aa reason code=bb....bb-cc....cc

aa....aa: Service identifier(CTM identifier)
bb....bb: Reason code
cc....cc: Internal code

Description

A failure occurred in the initialization of the statistical information service.

The statistical information cannot be acquired in the relevant CTM node.

Action

Based on the list of reason codes described in the following table, remove the cause of the error.

Table 19-15 List of reason codes for errors described in KFCT73104-W

Reason code	Cause	Action
1	Memory is insufficient.	Revise the memory size
2	The shared memory used for operation statistics is insufficient.	Revise the size of the shared memory.
3	The shared memory used for operation statistics cannot be accessed.	Contact maintenance personnel.
4	The new message queue ID in the msgget system call was not allocated.	Delete the unnecessary message queue ID.
5	The specified environment variable CTMSPOOL is invalid.	Revise the value specified in the environment variable CTMSPOOL.
6	An attempt to start the timer thread has failed.	Contact maintenance personnel.
8	The path specified in the environment variable CTMSPOOL is too long.	Check whether the length of the path exceeds 1,023 bytes and, if necessary, revise it.
9	The specified statistical information service is already running.	--
10	An attempted exclusive control has failed.	Contact maintenance personnel.
11	An error occurred in the internal processing.	Contact maintenance personnel.

Legend:

--: No action is performed.