The following figure shows the flow of actions when a running program ends abnormally:

Figure 39-1 Flow of checks when a warning, error message is output

When a created program does not operate normally and issues an error message or warning message, check the cause from the contents of the message output in the log. The log that you will check is the operation log and the exception log. Check the cause of the failure on the basis of the information output in each log and the stack trace information of the exception.

Note that the warning and error messages, that occur during the execution of a command, are output in the command operation or exception logs. For details about the logs, see 39.3 Log.

If the occurred failure is considered to have a cause apart from the program and if the cause cannot be resolved, collect the failure information and contact the system administrator. For details about the failure information, see 39.2 Material to be acquired when a failure occurs.