The items whose operation status can be monitored vary depending on the version of JP1/Software Distribution that is used.

The following table shows the operation statuses that can be monitored by the various versions of JP1/Software Distribution for Windows.

Table 2-15 JP1/Software Distribution versions required for each item whose operation status is monitored

Item whose operation status is monitored		Required JP1/Software Distribution version
Software startup suppression		JP1/Software Distribution Manager (08-00 or later) JP1/Software Distribution Client (07-50 or later)
Print suppression		JP1/Software Distribution Manager (08-51 or later) JP1/Software Distribution Client (08-51 or later)
External media operation suppression		JP1/Software Distribution Manager (08-51 or later) JP1/Software Distribution Client (08-51 to 09-00)
Device operation suppression		JP1/Software Distribution Manager (09-50 or later) JP1/Software Distribution Client (09-50 or later)
Operation history	Start process Stop process Change caption Change active window Machine start/stop Logon/logoff	JP1/Software Distribution Manager (08-00 or later) JP1/Software Distribution Client (07-50 or later)
	File operation#1	JP1/Software Distribution Manager (08-00 or later) JP1/Software Distribution Client (08-00 or later)
	Web access#2 Print operation	JP1/Software Distribution Manager (08-51 or later) JP1/Software Distribution Client (08-51 or later)
	External media operation#3	JP1/Software Distribution Manager (08-51 or later) JP1/Software Distribution Client (08-51 to 09-50)
	Device operation#4	JP1/Software Distribution Manager (09-50 or later) JP1/Software Distribution Client (09-50 or later)
Software operation time		JP1/Software Distribution Manager (08-10 or later) JP1/Software Distribution Client (08-10 or later)

#1

To collect a file operation history when the client's OS is Windows Vista, you must use a client whose JP1/Software Distribution version is 08-11 or later.

#2

The client's Microsoft Internet Explorer must be version 5.01, 5.5, 6.0, 7.0, 8.0, 9.0 or 10.0.

Furthermore, for Microsoft Internet Explorer version 6.0 or later, in the dialog box displayed by choosing Tools, and then Internet Options in Microsoft Internet Explorer, you must click the Advanced tab and then select the Enable third-party browser extensions check box.

#3

If the client's OS is Windows NT 4.0, no external media operation history is collected.

Furthermore, if the client's OS is Windows 7, Windows Server 2008, or Windows Vista, no histories are collected for operations on either a USB-connected CD/DVD drive or an internal CD/DVD drive.

#4

If the client's OS is Windows 8 (Basic Edition), the facility to suppress writing operations on the device is not supported.

You can limit the items whose operation status is monitored, provided that you have indicated JP1/Software Distribution for each destination of operation status monitoring listed in Table 2-15. For example, to monitor only software operation time, you need JP1/Software Distribution Manager version 08-10 or later and JP1/Software Distribution Client. You do not need other programs.

Note that a system for relaying jobs requires one of the programs listed below, common to all monitored items.

• Windows version of JP1/Software Distribution Manager version 07-50 or later
• Windows and UNIX versions of JP1/Software Distribution SubManager version 07-50 or later
• Windows version of JP1/Software Distribution Client version 08-00 or later
• UNIX version of JP1/Software Distribution Client version 09-00 or later

Prerequisites for operation monitoring in a virtual environment

With the following versions, you can monitor operation statuses in a virtual environment.

• JP1/Software Distribution Manager version 09-50 or later (relay manager)
• JP1/Software Distribution Client version 09-50 or later (relay system and client)

The following table shows the virtual environments and OSs supported by the operation monitoring facility.

Table 2-16 Virtual environments and OSs supported by the operation monitoring facility

Virtual environment	OS	Recommended OS
Quick User Switching Feature#1	Windows Server 2008 Windows Server 2012	Windows Server 2003 (x64) Windows Server 2008 (x64) Windows Server 2008 R2 Windows Server 2012
Terminal server#1	Windows Server 2003#2 Windows Server 2008 Windows Server 2012	Windows Server 2003 (x64) Windows Server 2008 (x64) Windows Server 2008 R2 Windows Server 2012
Citrix XenApp#1, #3	Windows Server 2003#2 Windows Server 2008	Windows Server 2003 (x64) Windows Server 2008 (x64) Windows Server 2008 R2
Windows XP Mode#4	Windows 7

#1

The maximum number of supported users who can concurrently log on to a virtual environment is 60. If the number of concurrently logged-on users exceeds 60, you can acquire operation monitoring information only from the first 60 users who logged on.

For the 61st or subsequent user who logs on, some of the facilities do not work. For these users, some of the facilities continue to be disabled even when other users log off and the number of concurrently logged-on users falls to or below 60. Such subsequent users must log on again, and if at that time the number of concurrently logged-on users is 60 or fewer, all of the operation monitoring facilities become enabled.

#2

Windows Server 2003 (IPF) is not included.

#3

Only Open Desktop is supported.

#4

In the Windows XP Mode environment, the versions that can be used to monitor operation statuses vary. For details about operating JP1/Software Distribution Client (client) in the Windows XP Mode environment, see C. Using JP1/Software Distribution Client (Client) in a Windows XP Mode Environment in the Setup Guide.

Notes on virtual environments

If you are using the software operation monitoring facility to acquire a history for file operations, change caption, or change active window, or if you are applying a software operation monitoring policy that suppresses software startup, an application error might occur in the operation monitoring process (smcusapp.exe).

To avoid this problem, remove smcusapp.exe from the targets of data execution prevention (DEP) on the PC to which the policy was applied. Note that when you uninstall JP1/Software Distribution and reinstall it in a different path, you must also reset the DEP target.

Setting method (common to Windows OSs)

1. In the System Properties dialog box, click the Advanced tab, then under Performance, click Settings.
2. Click the Data Execution Prevention tab and select the radio button Turn On DEP for all programs and services except those I select, and then add smcusapp.exe.