Job Management Partner 1/Software Distribution Description and Planning Guide

[Contents][Glossary][Index][Back][Next]

2.5.1 General procedure for monitoring software operations

To monitor software operation statuses, you must create at the managing server an operation monitoring policy that specifies the following items:

By applying the created operation monitoring policy to a client, you can monitor the client's operation status. Also, by applying the operation monitoring policy to a virtual environment, you can monitor the operation status of that virtual environment. For details about virtual environments, see 2.5.2 Prerequisites for monitoring operation status.

The figure below shows the general procedure for monitoring software operation statuses. For details about each procedure, see 6. Monitoring Software Operation Status in the manual Administrator's Guide Volume 1.

Figure 2-21 General procedure for monitoring software operation statuses

[Figure]

To monitor software operation status:

  1. Create a software operation monitoring policy.
    At the managing server, create an operation monitoring policy that specifies the software whose startup is to be suppressed and the operations for which history information is to be collected.
  2. Specify the clients whose operation is to be monitored and execute a Set the software monitoring policy job.
    By executing a job that applies your operation monitoring policy to clients, you can monitor the software operation status at those clients according to the policy.
    Although the operation log data is reported from the clients periodically, you can also acquire it by executing a job from the managing server.
  3. View the software operation information.
    To view the software startup prevention history and operation history, use the Software Operation Information window.
    You can view the software operation times in the Software Operation Status window of Asset Information Manager Subset.
    If you have installed Asset Information Manager Subset, you can also view suppression and operation log data from the Operation Log List window and Operation Log Total window.
    You cannot use the Software Operation Status window to view Web access log data or histories of print operations, external media operations, or device operations. Use the Operation Log List window or the Operation Log Total window instead.

If an environment uses a relay manager, you can set it up so that policies created by the central manager can be exported to and used by the relay manager, or so that the operation history collected by the relay manager can be communicated to the central manager. For details on how to monitor the operation status in an environment that uses a relay manager, see 2.5.11 Monitoring the operation status in a large-scale system.