If the asset management database uses Microsoft SQL Server or Oracle, see the Microsoft SQL Server or Oracle documentation for details about how to back up and restore the asset management database.

Notes

• Before you start this procedure, stop all Asset Information Manager services, commands, and tasks.
• Stop the Asset Information Manager services in the following order:
  
  1. World Wide Web Publishing Service or World Wide Web Publishing
  2. Asset Information Synchronous Service, Asset Information Manager commands, and tasks
  3. JP1/Client Security Control - Manager (when JP1/CSC is linked)
  When you run Asset Information Manager after having backed up or restored the asset management database, start the services in the reverse order of the order in which they were stopped.
  
• If a connection pool is set in an ODBC data source, the connected state continues after an Asset Information Manager job is stopped until the timeout time set in the connection pool expires. Therefore, wait for the connected state to be released before backing up or restoring the asset management database.
• To use a backup file for restoration, you must specify the same Asset Information Manager version and path as when the backup was made.