Job Management Partner 1/Asset Information Manager Planning and Setup Guide
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(1) The message "An error occurred during SQL issuance. (netmdm_monitoring_security:15)" is output to the log
The version of the JP1/SD database that is the referencing destination for operation logs is earlier than 08-00.
Upgrade the JP1/Software Distribution database to 08-00 or later.
(2) You can view program execution history and window title update history from JP1/Software Distribution, but cannot collect these items by executing the Take operation history task
The operation logs collected by executing the Take operation history task can be viewed only from the Program Execution History and Window Title Update History job menus. This information cannot be viewed from the Operation Log List and Operation Log Total job menus.
The following are the possible causes:
- Files are stored in the operation history directory of JP1/Software Distribution.
Specify the -s BACKUP=YES option and execute the Take operation history task.
- The values to be used for acquiring the program execution history and the window title update history (SD operation history end-date, SD operation history entry No., and SD operation history start-date in the hardware information) do not exist in the file that includes the software operation history storage directory of JP1/Software Distribution (operation history directory).
Specify the start date option -s STARTDATE=yyyymmdd for the program execution history and window title update history to be collected, and re-execute the task. For yyyymmdd, specify a date (for example, 20000101) that is earlier than the date on which to use JP1/Software Distribution to begin collecting program execution history and window title update history.
(3) The message "The column name of the search condition is invalid. (netmdm_monitoring_security)" is output to the message log
This message is displayed if the JP1/Software Distribution database version is earlier than 08-51, and if a search is performed in the Operation Log List window using one of the following conditions:
- Selecting File operation log in Logs to display and specifying Printed, Printing suppression, or Print suppression released in Type
- Selecting File operation log in Logs to display and specifying Document name
- Selecting Web access log in Logs to display
- Selecting External media log in Logs to display
Release the specification of these search conditions.
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