Job Management Partner 1/Asset Information Manager Planning and Setup Guide

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11.9.4 Errors that may occur during operation log collection

This section explains the errors that may occur during operation log collection, their principal causes, and how to handle them.

Organization of this subsection
(1) The message "An error occurred during SQL issuance. (netmdm_monitoring_security:15)" is output to the log
(2) You can view program execution history and window title update history from JP1/Software Distribution, but cannot collect these items by executing the Take operation history task
(3) The message "The column name of the search condition is invalid. (netmdm_monitoring_security)" is output to the message log

(1) The message "An error occurred during SQL issuance. (netmdm_monitoring_security:15)" is output to the log

The version of the JP1/SD database that is the referencing destination for operation logs is earlier than 08-00.

Upgrade the JP1/Software Distribution database to 08-00 or later.

(2) You can view program execution history and window title update history from JP1/Software Distribution, but cannot collect these items by executing the Take operation history task

The operation logs collected by executing the Take operation history task can be viewed only from the Program Execution History and Window Title Update History job menus. This information cannot be viewed from the Operation Log List and Operation Log Total job menus.

The following are the possible causes:

(3) The message "The column name of the search condition is invalid. (netmdm_monitoring_security)" is output to the message log

This message is displayed if the JP1/Software Distribution database version is earlier than 08-51, and if a search is performed in the Operation Log List window using one of the following conditions:

Release the specification of these search conditions.