Job Management Partner 1/Asset Information Manager Planning and Setup Guide
In the event of an error, first check the event log, standard output, or the log file created by the asset management server for error messages.
When an error message has been issued, you can identify the program in which the error occurred and the cause of the error from the error message type. For details about error messages, see 11.3.3 How to interpret messages.
The error messages for serious errors in the asset management system are output to the event log file. Check the event log file.
The asset management server outputs error messages to a file. This file is stored at the following location:
Asset-Information-Manager-installation-folder\log
The log folder is created automatically when Asset Information Manager is installed. The following table shows the message log files that are output under the log folder by the asset management server.
Table 11-1 Files created in the log folder
File name | Description |
---|---|
ASTCIMn.LOG |
|
ASTMESn.LOG |
|
Do not change Asset-Information-Manager-installation-folder\log\exp.def.
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