Job Management Partner 1/File Transmission Server/FTP Description, Reference and Operator's Guide

Appendix G.5 Notes about linking to HP NNM

If the event browser of HP NNM has terminated, receiving a trap from the agent does not change the symbol status. The symbol status remains unchanged even if you initialize the symbol.

Immediately after you have configured the system or when you have deleted the node that corresponds to the agent host, the following error message might be displayed: no status color can be set. If you restart HP NNM or choose Update from the JP1 Manager menu, this error message will not be displayed again.

If the host name of an agent host is changed, multiple symbols (symbols for the host name before and after the change) might be displayed on the node submap for that host in HP NNM. In such a case, delete the symbol that does not respond to a received trap, or delete both symbols and then display a new symbol with a new trap.

If a path indicating the location of an application includes a directory name that contains a space, that application might not run (depending on the HP NNM version being used). To link HP NNM in such a case, install the application using a JP1/FTP installation path consisting of directory names that contain no spaces.

Do not change the attributes or selection names of symbol objects managed by JP1/FTP.

If you uninstall JP1/FTP, the symbols managed by JP1/FTP that are already displayed on the HP NNM map remain the same. If they are no longer needed, delete them.

When you uninstall JP1/FTP from the manager, make sure that the service of HP NNM is running but HP NNM itself has terminated.

When you uninstall HP NNM, make sure that you first stop the JP1/FTP service.

Depending on the system environment, no symbol might be displayed when a trap is received. In such a case, open JP1/FTP-installation-directory\NnmTmp\Jp1Nnm.log using a program such as Notepad and check for an error such as LoadLibrary Failed. If this error has been issued, you might be able to receive traps by changing the service account of HP NNM to another account (we recommend that you have a built-in account).

The service name of HP NNM is JP1/Cm2/Network Node Manager in HP NNM 01-00 or 02-00 and NNM Process Manager in HP NNM 05-00 or later.

If you use long host names with DNS, limit the maximum length of an agent host name to 228 bytes. If you use a longer host name, the manager's symbols will not be created.

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