Job Management Partner 1/Integrated Management - Event Gateway for Network Node Manager i Description, User's Guide and Reference

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10.3.2 Data to be collected (in UNIX)

This subsection describes the data to be collected in UNIX when an error has occurred.

The data collection tool (jegn_log.sh command) classifies the target directories and files for data collection into primary data and secondary data categories, archives the data directly under the specified data storage directory, and then creates compressed files.

The following table lists the compressed files that are stored in the data storage folder.

Table 10-19 Compressed file containing collected data

Compressed file Description
data-storage-directory/jp1_default/jp1_default_jp1eg4nnmi_1st.tar.Z Stores primary data for the physical host
data-storage-directory/jp1_default/jp1_default_jp1eg4nnmi_2nd.tar.Z Stores secondary data for the physical host
data-storage-directory/logical-host-name/logical-host-name_jp1eg4nnmi_1st.tar.Z Stores primary data for the logical host
data-storage-directory/logical-host-name/logical-host-name_jp1eg4nnmi_2nd.tar.Z Stores secondary data for the logical host

For details about the jegn_log.sh command, see jegn_log.sh (UNIX only) in 7. Commands.

Organization of this subsection
(1) OS log information
(2) Integrated trace log
(3) Information about JP1/IM - EG for NNMi
(4) Information about JP1/Base
(5) Information about the operation

(1) OS log information

This subsection describes the OS log information that needs to be collected when an error has occurred. You can use the data collection tool (jegn_log.sh command) to collect the OS log information. The tables below list and describe the OS log information that can be collected by the data collection tool.

Table 10-20 OS log information (primary data for the physical host)

Type of information Data that is collected Storage location#
Information about the installed Hitachi products /etc/.hitachi/pplistd/pplistd ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/pplistd
Hitachi PP Installer installation log file /etc/.hitachi/.install.log* ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/.install.log*
Uninstallation log file for Hitachi PP Installer /etc/.hitachi/.uninstall.log* ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/.uninstall.log*
Common definition information Files under /opt/jp1/hcclibcnf/ ./opt/jp1/hcclibcnf/ (contains copies of the files indicated at left)
JP1/Base installation log files /tmp/HITACHI_JP1_INST_LOG/jp1base_inst{1|2|3|4|5}.log ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/HITACHI_JP1_INST_LOG/
jp1base_inst{1|2|3|4|5}.log
JP1/IM - EG for NNMi installation log files /tmp/HITACHI_JP1_INST_LOG/jp1eg_inst{1|2|3|4|5}.log ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/HITACHI_JP1_INST_LOG/
jp1eg_inst{1|2|3|4|5}.log
JP1/IM - Manager installation log files /tmp/HITACHI_JP1_INST_LOG/jp1imm_inst{1|2|3|4|5}.log ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/HITACHI_JP1_INST_LOG/
jp1imm_inst{1|2|3|4|5}.log
List of files
  • Execution result of ls -lRa /opt/jp1eg4nnmi
  • Execution result of ls -lRa /etc/opt/jp1eg4nnmi
  • Execution result of ls -lRa /var/opt/jp1eg4nnmi
  • Execution result of ls -lRa /opt/jp1base
  • Execution result of ls -lRa /etc/opt/jp1base
  • Execution result of ls -lRa /var/opt/jp1base
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/inst_dir.log
Data collection date and time Execution result of date ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/date.log
Disk information Execution result of df -k ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/df.log
Environment variables for the computer Execution result of env ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/env.log
Host name settings set in the computer
  • /etc/hosts (HP-UX)
  • /etc/inet/hosts (Solaris)
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/hosts
I/O system information (HP-UX only) Execution result of ioscan ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/ioscan.log
Shared memory status in process-to-process communication Execution result of ipcs -ma ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/ipcs.log
Host name for resolving the network address Execution result of jbsgethostbyname ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/
  • jbsgethostbyname.log (standard output)
  • jbsgethostbyname_err.log (standard error)
Health check Execution result of jbshcstatus -debug -a ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/
  • jbshcstatus.log (standard output)
  • jbshcstatus_err.log (standard error)
Event service's process activity status Execution result of jevstat ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/
  • jevstat.log (standard output)
  • jevstat_err.log (standard error)
Process activity status (JP1/Base) Execution result of jbs_spmd_status ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/
  • jbs_spmd_status.log (standard output)
  • jbs_spmd_status_err.log (standard error)
Process activity status (JP1/IM - EG for NNMi) Execution result of jegn_spmd_status ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/
  • jegn_spmd_status.log (standard output)
  • jegn_spmd_status_err.log (standard error)
Execution result of the data collection command Execution result of the jegn_log.sh command ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/jegn_log_result.log
NIC installation status Execution result of netstat -ia ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/netstat_ia.log
Network statistical information Execution result of netstat -na ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/netstat_na.log
List of users set in the computer /etc/passwd ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/passwd
List of processes Execution result of ps -elfa ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/ps.log
Service port settings set in the computer
  • /etc/services (HP-UX)
  • /etc/inet/services (Solaris)
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/services
Memory information
  • Execution result of swapinfo -t (HP-UX)
  • Execution result of swap -l (Solaris)
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/swapinfo.log
System diagnostic information
  • Execution result of dmesg
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/sys_info.log
syslog
  • /var/adm/syslog/syslog.log (HP-UX)
  • /var/adm/messages (Solaris)
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/syslog.log
OS version information Execution result of uname -a ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/uname_a.log
Kernel parameter information In HP-UX:
  • Execution result of sysdef
  • Execution result of kmtune
  • Execution result of ulimit -a
In Solaris:
  • Execution result of sysdef -i
  • Execution result of ulimit -a
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/
In HP-UX:
  • ssysdef.log
  • kmtune.log
  • ulimit.log
In Solaris:
  • sysdef.log
  • ulimit.log
Page size information
  • Execution result of dmesg (HP-UX)
  • Execution result of pagesize (Solaris)
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/pagesize.log
OS patch application status In HP-UX:
  • Execution result of swlist -l product
  • Execution result of swlist -l
  • Execution result of swlist -l fileset -a patch_state *.*,c=patch
In Solaris:
  • Execution result of showrev -a
 ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/
In HP-UX:
  • swlist_pro.log
  • swlist.log
  • swlist_pat.log
In Solaris:
  • showrev.log

#
This is the storage location after a compressed file (jp1_default_jp1eg4nnmi_1st.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-21 OS log information (secondary data for the physical host)

Type of information Data that is collected Storage location#
Data collection date and time Execution result of date ./var/opt/jp1eg4nnmi/log/_jp1_default/oslog/date.log

#
This is the storage location after a compressed file (jp1_default_jp1eg4nnmi_2nd.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-22 OS log information (primary data for the logical host)

Type of information Data that is collected Storage location#
Data collection date and time Execution result of date ./var/opt/jp1eg4nnmi/log/_logical-host-name/oslog/date.log
Host name for resolving the network address Execution result of jbsgethostbyname logical-host-name ./var/opt/jp1eg4nnmi/log/_logical-host-name/oslog/
  • jbsgethostbyname.log (standard output)
  • jbsgethostbyname_err.log (standard error)
Health check Execution result of jbshcstatus -debug -a -h logical-host-name ./var/opt/jp1eg4nnmi/log/_logical-host-name/oslog/
  • jbshcstatus.log (standard output)
  • jbshcstatus_err.log (standard error)
Process activity status (JP1/Base) Execution result of jbs_spmd_status -h logical-host-name ./var/opt/jp1eg4nnmi/log/_logical-host-name/oslog/
  • jbs_spmd_status.log (standard output)
  • jbs_spmd_status_err.log (standard error)
Process activity status (JP1/IM - EG for NNMi) Execution result of jegn_spmd_status -h logical-host-name ./var/opt/jp1eg4nnmi/log/_logical-host-name/oslog/
  • jegn_spmd_status.log (standard output)
  • jegn_spmd_status_err.log (standard error)
List of files Execution result of ls -lRa shared-directory/jp1eg4nnmi ./var/opt/jp1eg4nnmi/log/_logical-host-name/oslog/share_dir.log

#
This is the storage location after a compressed file (logical-host-name_jp1eg4nnmi_1st.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-23 OS log information (secondary data for the logical host)

Type of information Data that is collected Storage location#
Data collection date and time Execution result of date ./var/opt/jp1eg4nnmi/log/_logical-host-name/oslog/date.log

#
This is the storage location after a compressed file (logical-host-name_jp1eg4nnmi_2nd.tar.Z) that was created by the data collection tool has been decompressed.

(2) Integrated trace log

You can use the data collection tool (jegn_log.sh command) to collect the integrated trace log. The table below shows the integrated trace log that can be collected by the data collection tool.

Table 10-24 Integrated trace log (primary data for the physical host)

Type of information Data that is collected Storage location#
Integrated trace log Files under /var/opt/hitachi/HNTRLib2/spool/ ./var/opt/hitachi/HNTRLib2/spool/ (contains copies of the files indicated at left)

#
This is the storage location after a compressed file (jp1_default_jp1eg4nnmi_1st.tar.Z) that was created by the data collection tool has been decompressed.

(3) Information about JP1/IM - EG for NNMi

This subsection describes the information about JP1/IM - EG for NNMi that needs to be collected when an error has occurred. You can use the data collection tool (jegn_log.sh command) to collect the information about JP1/IM - EG for NNMi. The tables below list and describe the information about JP1/IM - EG for NNMi that can be collected by the data collection tool.

Table 10-25 Information about JP1/IM - EG for NNMi (primary data for the physical host)

Type of information Data that is collected Storage location#
Patch application history /opt/jp1eg4nnmi/patch_history ./opt/jp1eg4nnmi/patch_history
Patch log information /opt/jp1eg4nnmi/update.log ./opt/jp1eg4nnmi/update.log
Configuration and definition files Files under /etc/opt/jp1eg4nnmi/conf ./etc/opt/jp1eg4nnmi/conf/ (contains copies of the files indicated at left)
Log files Files under /var/opt/jp1eg4nnmi/log ./var/opt/jp1eg4nnmi/log/ (contains copies of the files indicated at left)
Forwarding filter definition files Files under /var/opt/jp1eg4nnmi/dat ./var/opt/jp1eg4nnmi/dat/ (contains copies of the files indicated at left)

#
This is the storage location after a compressed file (jp1_default_jp1eg4nnmi_1st.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-26 Information about JP1/IM - EG for NNMi (secondary data for the physical host)

Type of information Data that is collected Storage location#
Core analysis information (result of analysis by seraph) Analysis result of the core file under /var/opt/jp1eg4nnmi/log ./var/opt/jp1eg4nnmi/core_module-name.log
Core analysis information (result of the car command) car file of the core file under /var/opt/jp1eg4nnmi/log ./var/opt/jp1eg4nnmi/log/_jp1_default/core/core_module-name_car.tar.Z

#
This is the storage location after a compressed file (jp1_default_jp1eg4nnmi_2nd.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-27 Information about JP1/IM - EG for NNMi (primary data for the logical host)

Type of information Data that is collected Storage location#
Configuration and definition files Files under shared-directory/jp1eg4nnmi/conf shared-directory/jp1eg4nnmi/conf/ (contains copies of the files indicated at left)
Log files Files under shared-directory/jp1eg4nnmi/log shared-directory/jp1eg4nnmi/log/ (contains copies of the files indicated at left)
Forwarding filter definition files Files under shared-directory/jp1eg4nnmi/dat shared-directory/jp1eg4nnmi/dat/ (contains copies of the files indicated at left)

#
This is the storage location after a compressed file (logical-host-name_jp1eg4nnmi_1st.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-28 Information about JP1/IM - EG for NNMi (secondary data for the logical host)

Type of information Data that is collected Storage location#
Core analysis information (result of analysis by seraph) Analysis result of the core file under shared-directory/jp1eg4nnmi/log shared-directory/jp1eg4nnmi/core_module-name.log
Core analysis information (result of the car command) car file of the core file under shared-directory/jp1eg4nnmi/log shared-directory/jp1eg4nnmi/log/_jp1_default/core/core_module-name_car.tar.Z

#
This is the storage location after a compressed file (logical-host-name_jp1eg4nnmi_2nd.tar.Z) that was created by the data collection tool has been decompressed.

(4) Information about JP1/Base

This subsection describes the information about JP1/Base that needs to be collected when an error has occurred. You can use the data collection tool (jegn_log.sh command) to collect the information about JP1/Base. If you do not collect this information, execute the jegn_log.sh command with the -n, -p, or -r option specified.

The tables below list and describe the information about JP1/Base that can be collected by the data collection tool.

Table 10-29 Information about JP1/Base (primary data for the physical host)

Type of information Data that is collected Storage location#
Automated startup and stop scripts Files under /etc/opt/jp1base/ ./etc/opt/jp1base/ (contains copies of the files indicated at left)
Configuration and definition files Files under /etc/opt/jp1base/conf/ ./etc/opt/jp1base/conf/ (contains copies of the files indicated at left)
Common definition information Files under /etc/opt/jp1base/default/ ./etc/opt/jp1base/default/ (contains copies of the files indicated at left)
Plug-in service configuration files Files under /opt/jp1base/plugin/conf/ ./opt/jp1base/plugin/conf/ (contains copies of the files indicated at left)
Patch application history /opt/jp1base/PatchInfo ./opt/jp1base/PatchInfo
Patch log information /opt/jp1base/PatchLog ./opt/jp1base/PatchLog
Log files /var/opt/jp1base/log ./var/opt/jp1base/log/ (contains copies of the files indicated at left except the COMMAND and core files)
Log and temporary files Files under /var/opt/jp1base/sys/tmp/ ./var/opt/jp1base/sys/tmp/ (contains copies of the files indicated at left)

#
This is the storage location after a compressed file (jp1_default_jp1eg4nnmi_1st.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-30 Information about JP1/Base (secondary data for the physical host)

Type of information Data that is collected Storage location#
SES configuration files
  • /tmp/.JP1_SES*
  • /usr/tmp/jp1_ses
  • /usr/lib/jp1_ses/log
  • /usr/lib/jp1_ses/sys
  • /usr/bin/jp1_ses/jp*
  • /var/opt/jp1_ses
  • ./tmp/.JP1_SES*
  • ./usr/tmp/jp1_ses
  • ./usr/lib/jp1_ses/log
  • ./usr/lib/jp1_ses/sys
  • ./usr/bin/jp1_ses/jp*
  • ./var/opt/jp1_ses
Command execution log files Files under /var/opt/jp1base/log/COMMAND/ ./var/opt/jp1base/log/COMMAND/ (contains copies of the files indicated at left)
Event database Files under /var/opt/jp1base/sys/event/servers/default/ ./var/opt/jp1base/sys/event/servers/default/ (contains copies of the files indicated at left)

#
This is the storage location after a compressed file (jp1_default_jp1eg4nnmi_2nd.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-31 Information about JP1/Base (primary data for the logical host)

Type of information Data that is collected Storage location#
Configuration and definition files Files under shared-directory/jp1base/conf/ shared-directory/jp1base/conf/ (contains copies of the files indicated at left)
Log files shared-directory/jp1base/log shared-directory/jp1base/log/ (contains copies of the files indicated at left except the COMMAND and core files)
Event server settings shared-directory/event All files under the shared-directory/event/ (contains copies of the files indicated at left except IMEvent*)

#
This is the storage location after a compressed file (logical-host-name_jp1eg4nnmi_1st.tar.Z) that was created by the data collection tool has been decompressed.

Table 10-32 Information about JP1/Base (secondary data for the logical host)

Type of information Data that is collected Storage location#
Command execution log files Files under shared-directory/jp1base/log/COMMAND/ shared-directory/jp1base/log/COMMAND/ (contains copies of the files indicated at left)
Event database shared-directory/event shared-directory/event/IMEvent*.*

#
This is the storage location after a compressed file (logical-host-name_jp1eg4nnmi_2nd.tar.Z) that was created by the data collection tool has been decompressed.

(5) Information about the operation

You need the following information about the operation at the time the error occurred:

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