Job Management Partner 1/Performance Management - Remote Monitor for Platform Description, User's Guide and Reference

7.4.2 Data to be collected in a UNIX environment

Organization of this subsection

(1) Log information about the OS

(2) Information about Performance Management

(3) Operation information

(4) Error information on screen displays

(5) Other information

(1) Log information about the OS

The following table lists the log information about the OS that needs to be collected.

Table 7-13 Log information about the OS (for UNIX)

No. Type of information Overview Default file name Collection by the jpcras command

1 System log syslog -- Y^#

2 Process information List of processes -- Y

3 System file hosts file /etc/hosts Y

4 services file /etc/services Y

5 OS information Patch information -- Y

6 Kernel information -- Y

7 Version information -- Y

8 Network status -- Y

9 Environment variable -- Y

10 Host name -- Y

11 Dump information core file -- Y

Legend:

Y: Can be collected

--: Not applicable

#

If the system is set to output to a path and file name that are not the default, the information cannot be collected. Use an appropriate method to collect the data.

No.	Type of information	Overview	Default file name	Collection by the jpcras command
1	System log	syslog	--	Y^#
2	Process information	List of processes	--	Y
3	System file	hosts file	/etc/hosts	Y
4	services file	/etc/services	Y
5	OS information	Patch information	--	Y
6	Kernel information	--	Y
7	Version information	--	Y
8	Network status	--	Y
9	Environment variable	--	Y
10	Host name	--	Y
11	Dump information	core file	--	Y

(2) Information about Performance Management

The following table lists the Performance Management information that needs to be collected. In the case of a network connection error, you must also collect applicable files from the machine at the connection destination.

Table 7-14 Information about Performance Management (for UNIX)

No. Type of information Overview Default file name Collection by the jpcras command

1 Common message log Message log output from Performance Management (sequential file method) /opt/jp1pc/log/jpclog{01|02}^#1 Y

2 Message log output from Performance Management (wrap-around file method) /opt/jp1pc/log/jpclogw{01|02}^#1 Y

3 Configuration information Each configuration information file -- Y

4 Output results of the jpctool service list command -- Y

5 Version information Product version -- Y

6 Historical information -- Y

7 Database information Remote Monitor Store service

/opt/jp1pc/agt7/store/instance-name/*.DB

/opt/jp1pc/agt7/store/instance-name/*.IDX

Y

8 Trace log Trace information for each service of the Performance Management program --^#2 Y

9 Agent log Normal log of the processing related to record collection by PFM - RM for Platform

/opt/jp1pc/agt7/agent/instance-name/log/collect_{01|02|03|04}^#3

/opt/jp1pc/agt7/agent/instance-name/log/timer_{01|02|03|04}^#3

/opt/jp1pc/agt7/agent/instance-name/log/target_monitoring-target-name_{01|02|03|04}^#3

Y

10 Work data Work data during performance data collection

/opt/jp1pc/agt7/agent/instance-name/targets/*

/opt/jp1pc/agt7/agent/instance-name/groups/*

Y

11 Install log^#4 Standard log of Hitachi Program Product Installer

/etc/.hitachi/.hitachi.log

/etc/.hitachi/.hitachi.log{01|02|03|04|05}

/etc/.hitachi/.install.log

/etc/.hitachi/.install.log{01|02|03|04|05}

N

Legend:

Y: Can be collected

N: Cannot be collected

--: Not applicable

#1

For details about how to output log information to the log files, see the chapter that describes detection of Performance Management failures in the Job Management Partner 1/Performance Management User's Guide.

#2

For details about the trace log storage directory, see 7.3.2 Log files and directories.

#3

For details about the agent log output method and the storage directory, see 7.3.2 Log files and directories.

#4

Collect this log information if installation fails.

No.	Type of information	Overview	Default file name	Collection by the jpcras command
1	Common message log	Message log output from Performance Management (sequential file method)	/opt/jp1pc/log/jpclog{01\|02}^#1	Y
2	Message log output from Performance Management (wrap-around file method)	/opt/jp1pc/log/jpclogw{01\|02}^#1	Y
3	Configuration information	Each configuration information file	--	Y
4	Output results of the jpctool service list command	--	Y
5	Version information	Product version	--	Y
6	Historical information	--	Y
7	Database information	Remote Monitor Store service	/opt/jp1pc/agt7/store/instance-name/.DB /opt/jp1pc/agt7/store/instance-name/.IDX	Y
8	Trace log	Trace information for each service of the Performance Management program	--^#2	Y
9	Agent log	Normal log of the processing related to record collection by PFM - RM for Platform	/opt/jp1pc/agt7/agent/instance-name/log/collect_{01\|02\|03\|04}^#3 /opt/jp1pc/agt7/agent/instance-name/log/timer_{01\|02\|03\|04}^#3 /opt/jp1pc/agt7/agent/instance-name/log/target_monitoring-target-name_{01\|02\|03\|04}^#3	Y
10	Work data	Work data during performance data collection	/opt/jp1pc/agt7/agent/instance-name/targets/* /opt/jp1pc/agt7/agent/instance-name/groups/*	Y
11	Install log^#4	Standard log of Hitachi Program Product Installer	/etc/.hitachi/.hitachi.log /etc/.hitachi/.hitachi.log{01\|02\|03\|04\|05} /etc/.hitachi/.install.log /etc/.hitachi/.install.log{01\|02\|03\|04\|05}	N

(3) Operation information

You need the following information about the operation that was underway when the error occurred:

Details of the operation

Time the error occurred

Machine configuration (such as the version of each OS, host name, and configuration of PFM - Manager and PFM - RM for Platform)

Whether the problem is repeatable

Performance Management user name used during logon, if the user has logged on from PFM - Web Console

(4) Error information on screen displays

Obtain a hardcopy of the following information:

The window operation when the application error occurred

The messages output to the console, if the error occurred during command execution

(5) Other information

You also need the following information:

The arguments specified in the command, if the error occurred during command execution

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