Job Management Partner 1/Performance Management User's Guide

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14.2.10 Other problems

Check the existing circumstances when errors occur. If a message is output, read its contents. For details on the log information output by Performance Management, see 14.3 Log information.

If you cannot resolve an error by taking any of the steps described from 14.2.1 Setting up and starting a service to 14.2.9 Linking with other programs, or if an error occurs not described in these sections, collect the data needed to investigate the error, and then contact the system administrator.

For details on the data you need to collect and how to collect it, see 14.4 Data to be collected in the event of trouble and 14.5 Data collection procedure.

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