Job Management Partner 1/Performance Management User's Guide

14.2.7 Alarm definition

This subsection describes how to handle errors related to a Performance Management alarm definition.

Organization of this subsection

(1) The program defined to be executed as an action does not work properly.

(2) No alarm event is displayed.

(1) The program defined to be executed as an action does not work properly.

Possible causes and solutions:

• The machine's login environment does not match the execution environment for the program defined to be executed as an action.
  If the login environment does not match the execution environment for the program defined to be executed as an action, execution of the program might be not be possible. Determine whether the defined program can be executed as a Performance Management action. The following table lists the execution environment for a program defined to be executed as a Performance Management action.
  

  Table 14-3 Execution environment when a program is executed as a Performance Management action

  Execution environment	Windows	UNIX
  Account	System account	root user permission
  Environment variables	System environment variables when a Performance Management program service starts	root user environment variables when Performance Management starts
  Current directory	Folder of the Action Handler service	Directory of the Action Handler service
  Shell at startup	(Not applicable)	Login shell with root user permission

• You do not have permissions to execute the defined program.
  When the following programs are defined as Performance Management actions, execution of the program might not be possible depending on the restrictions of the execution permissions:
  
  • Programs in an NFS mount directory
  • Programs for viewing or updating files in an NFS mount directory
  Confirm whether the defined program can be executed as a Performance Management action. The table above lists the execution environment when the program is executed as a Performance Management action.
  
• PFM - Manager or the Action Handler service of PFM - Agent or PFM - RM of the destination host for performing the action has not started.
  If the PFM - Manager or the Action Handler service of PFM - Agent or PFM - RM of the destination host for performing the action is stopped, the action cannot be performed. To perform the action, start PFM - Manager and the Action Handler service of PFM - Agent or PFM - RM of the destination host for performing the action.
  

(2) No alarm event is displayed.

Possible causes and solutions:

• PFM - Manager has not started.
  When PFM - Manager is stopped, alarm events from PFM - Agent or PFM - RM might not be issued correctly. To monitor alarm events, start PFM - Manager.
  

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