Job Management Partner 1/Performance Management User's Guide

14.2.4 Executing commands

This subsection describes how to handle errors related to executing Performance Management commands.

Organization of this subsection

(1) When the jpctool service list command is executed, the names of services that are not operating are output.

(2) When the jpctool db dump command is executed, the output data does not match the data in the specified Store database

(1) When the jpctool service list command is executed, the names of services that are not operating are output.

Possible causes and solutions:

• A Performance Management program was uninstalled without its service information being deleted.
  Service information for a Performance Management program remains in the database even after the program is uninstalled. Execute the jpctool service delete command to delete the service information. For details on the jpctool service delete command, see the chapter that describe commands in the manual Job Management Partner 1/Performance Management Reference.
  
• The host name was changed without deleting the service information for a Performance Management program.
  If the host name is changed without deleting the service information for a Performance Management program, the service information for the service ID with the previous host name added remains in the database managed by the Master Manager service. Execute the jpctool service delete command to delete the service information. For details on the jpctool service delete command, see the chapter that describe commands in the manual Job Management Partner 1/Performance Management Reference. For details on how to change the host name, see the chapter that describes installation and setup in the Job Management Partner 1/Performance Management Planning and Configuration Guide.
  

(2) When the jpctool db dump command is executed, the output data does not match the data in the specified Store database

Specifying the same export file name for the same Store service in multiple executions of the jpctool db dump command causes the initial output results to be overwritten with the subsequent output results. Each time you execute the jpctool db dump command for the same Store service, specify a different export file name. For details on the jpctool db dump command, see the chapter that describe commands in the manual Job Management Partner 1/Performance Management Reference.

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