Job Management Partner 1/Performance Management User's Guide

14.1 Error handling procedures

This section describes how to handle errors that might occur while you are using Performance Management.

Checking the event

Check the following:

Context in which the problem occurred

Content of the message (when a message is output)

Common message logs and other log information

For details on the messages and how to respond to each message, see the chapter that describe the messages in the manual Job Management Partner 1/Performance Management Reference. For details on the log information output by Performance Management, see 14.3 Log information.

Data to be collected

Collect data to determine the cause of an error. For details on collecting the necessary data, see 14.4 Data to be collected in the event of trouble and 14.5 Data collection procedure.

Determining the cause

Use the collected data to determine the cause and the extent of the error, as well as the range of its consequences.

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