Job Management Partner 1/Performance Management User's Guide

7.1.1 Displaying the latest events information

Events are listed in chronological order in the Event Monitor window.

To confirm the latest events information in the Event Monitor window:
From the monitoring console browser, log on to PFM - Web Console.
The main window appears.

From the menu bar frame of the main window, select the Event Monitor menu.
The Event Monitor window appears as a separate window.

Figure 7-1 Example of the Event Monitor window
From the View menu in the Event Monitor window, select an event type you want to display.
From the following five items, select an event type you want to display in the Event Monitor window:

All events

Agent events

Alarm events

Health check events

Health check statuses

The default is All events.
Selecting an event type lists the appropriate events. However, when you select Health check statuses, only the icon, Agent, Host, and Status are displayed. The following figure shows an example of the Event Monitor window with Health check statuses selected:

Figure 7-2 Example of the Event Monitor window displayed when Health check statuses is selected

The following table describes the display items of the Event Monitor window.

Table 7-1 Display items of the Event Monitor window

Display Item Description

Agent event An event that indicates the status of an agent. Issues the event when the status of the agent that binds the alarm table changes.
The meaning of the icons is as follows: The meaning depends on the type of PFM - Agent or PFM - RM.

: Normal or not started status (unknown status)

: Warning status

: Abnormal status

Note:

If you select Always notify in the alarm definition, no agent event is issued, because the status change of agents is not monitored.

Alarm event An event that indicates the occurrence of the alarm. Issues the event when it reaches the warning or abnormal threshold.
The color meaning of the icons is as follows:

(green): Normal status

(yellow): Warning status

(red): Abnormal status

^#: Alarms set to Always notify

Health check event An event issued in response to changes in the health check status.
The meanings of the icons are as follows:

: Not Supported

: Running

: Incomplete

: Stopped

: Unconfirmed

: Host Not Available

Date and Time Displays the system time of the agent that issued the event, in the format corresponding to the locale. For details, see the chapter describing installation and setup in the Job Management Partner 1/Performance Management Planning and Configuration Guide.

Agent Displays the service ID of the agent that is the source of the event occurrence.

Host Displays the operating host name of the agent that is the source of the event occurrence.

Status The meanings of the statuses are as follows:
For agent events and alarm events:

OK: Normal

Exception: Abnormal

Warning: Warning

Inactive: Not started or an unknown status

For health check events and health check statuses:

Not Supported: The agent does not support the health check function.

Running: The services on the agent are working normally.

Incomplete: Some functionality on the agent is unavailable.

Stopped: The service on the agent has stopped.

Unconfirmed: The health check function cannot confirm the status of the host.

Host Not Available: The host is stopped.

Report Indicates whether a report associated with an event exists.

n/a: Reports on agent events do not exist

-: Reports on alarm events that do not exist

: Reports exist (in Windows)

: Reports exist (in UNIX)

Alarm name Displays the icons and the alarm names detected.

(green): Normal event

(yellow): Warning event

(red): Abnormal event

^#: Abnormal or warning event

n/a is displayed for agent events and health check events.
If you click the icon, the Alarm Properties window is displayed, and you can check the content of the alarm definition.

Alarm table Displays the detected alarm table name.
n/a is displayed for agent events and health check events.

Message

For an agent event:

Displays messages output from an agent.

The main messages to be displayed are as follows:

- Startup: PFM - Agent or PFM - RM has started.

- Shutdown: PFM - Agent or PFM - RM has stopped.

- State change: The status of PFM - Agent or PFM - RM has changed.

- Heartbeat timeout: The Agent Collector or Remote Monitor Collector service has changed to the busy or stop status.

- Heartbeat detected: The Agent Collector or Remote Monitor Collector service has recovered from the busy or stop status.

In addition to the above, messages starting with KAV might be displayed.

When Heartbeat timeout is displayed, check the status of PFM - Agent or PFM - RM. If a message starting with KAV appears, see the chapter describing messages in the appropriate PFM - Agent or PFM - RM manual. When other messages are displayed, no actions are needed, because there are no such messages that indicate abnormality.

For an alarm event:

Displays the message text set in the alarm wizard.

The main messages to be displayed are as follows:

- Alarm updated/deleted: The alarm definition has been updated or deleted.

- Alarm deactivated: The alarm has changed to the inactive state.

- Alarm cleared: The alarm has been unbound. (This event also occurs when an alarm table whose alarm is occurring is imported using the GUI.)

- Alarm expired: The current time exceeded the alarm evaluation time range.

- Heartbeat timeout: The Agent Collector or Remote Monitor Collector service has entered a busy or stopped status.

- Heartbeat detected: The Agent Collector or Remote Monitor Collector service has recovered from the busy or stop status.

For a health check event:

Displays the message text in the format HC: health-check-status.

This area also displays message text describing the status of the agent, followed by the status of the service. For details on message display rules and examples, see the appendix describing data models in the Job Management Partner 1/Performance Management Planning and Configuration Guide.

# Displays the message only when you select Always notify in the alarm definition.
 
Multi-instance records operate as follows:

When any value in a warning or abnormal condition is detected in a target instance:
The user-defined message set in the message text in an alarm definition is displayed. Additionally, the instance value for which a value over the threshold was detected is displayed if the measured value of the performance data in set in the message text.

When conditions return to normal from abnormal or warning:
Nothing is specified in the message text even though normal events are issued, because all the instance values become normal and the value that caused the event to occur is not determined.
Click the Close menu on the upper right of the window to close the window.
The Event Monitor window closes.

Display Item	Description
Agent event	An event that indicates the status of an agent. Issues the event when the status of the agent that binds the alarm table changes. The meaning of the icons is as follows: The meaning depends on the type of PFM - Agent or PFM - RM. : Normal or not started status (unknown status) : Warning status : Abnormal status Note: If you select Always notify in the alarm definition, no agent event is issued, because the status change of agents is not monitored.
Alarm event	An event that indicates the occurrence of the alarm. Issues the event when it reaches the warning or abnormal threshold. The color meaning of the icons is as follows: (green): Normal status (yellow): Warning status (red): Abnormal status ^#: Alarms set to Always notify
Health check event	An event issued in response to changes in the health check status. The meanings of the icons are as follows: : Not Supported : Running : Incomplete : Stopped : Unconfirmed : Host Not Available
Date and Time	Displays the system time of the agent that issued the event, in the format corresponding to the locale. For details, see the chapter describing installation and setup in the Job Management Partner 1/Performance Management Planning and Configuration Guide.
Agent	Displays the service ID of the agent that is the source of the event occurrence.
Host	Displays the operating host name of the agent that is the source of the event occurrence.
Status	The meanings of the statuses are as follows: For agent events and alarm events: OK: Normal Exception: Abnormal Warning: Warning Inactive: Not started or an unknown status For health check events and health check statuses: Not Supported: The agent does not support the health check function. Running: The services on the agent are working normally. Incomplete: Some functionality on the agent is unavailable. Stopped: The service on the agent has stopped. Unconfirmed: The health check function cannot confirm the status of the host. Host Not Available: The host is stopped.
Report	Indicates whether a report associated with an event exists. n/a: Reports on agent events do not exist -: Reports on alarm events that do not exist : Reports exist (in Windows) : Reports exist (in UNIX)
Alarm name	Displays the icons and the alarm names detected. (green): Normal event (yellow): Warning event (red): Abnormal event ^#: Abnormal or warning event n/a is displayed for agent events and health check events. If you click the icon, the Alarm Properties window is displayed, and you can check the content of the alarm definition.
Alarm table	Displays the detected alarm table name. n/a is displayed for agent events and health check events.
Message	For an agent event: Displays messages output from an agent. The main messages to be displayed are as follows: - Startup: PFM - Agent or PFM - RM has started. - Shutdown: PFM - Agent or PFM - RM has stopped. - State change: The status of PFM - Agent or PFM - RM has changed. - Heartbeat timeout: The Agent Collector or Remote Monitor Collector service has changed to the busy or stop status. - Heartbeat detected: The Agent Collector or Remote Monitor Collector service has recovered from the busy or stop status. In addition to the above, messages starting with KAV might be displayed. When Heartbeat timeout is displayed, check the status of PFM - Agent or PFM - RM. If a message starting with KAV appears, see the chapter describing messages in the appropriate PFM - Agent or PFM - RM manual. When other messages are displayed, no actions are needed, because there are no such messages that indicate abnormality. For an alarm event: Displays the message text set in the alarm wizard. The main messages to be displayed are as follows: - Alarm updated/deleted: The alarm definition has been updated or deleted. - Alarm deactivated: The alarm has changed to the inactive state. - Alarm cleared: The alarm has been unbound. (This event also occurs when an alarm table whose alarm is occurring is imported using the GUI.) - Alarm expired: The current time exceeded the alarm evaluation time range. - Heartbeat timeout: The Agent Collector or Remote Monitor Collector service has entered a busy or stopped status. - Heartbeat detected: The Agent Collector or Remote Monitor Collector service has recovered from the busy or stop status. For a health check event: Displays the message text in the format HC: health-check-status. This area also displays message text describing the status of the agent, followed by the status of the service. For details on message display rules and examples, see the appendix describing data models in the Job Management Partner 1/Performance Management Planning and Configuration Guide.

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