Job Management Partner 1/Performance Management Planning and Configuration Guide

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Appendix H.3 Monitoring template (alarm)

Organization of this subsection
(1) Format of alarm explanations
(2) List of alarms
(3) Considerations when creating alarms
(4) Status Change
(5) Abnormal Status (A)
(6) Abnormal Status (S)
(7) Host Status Change
(8) Host Not Available
(9) Service Status Change
(10) Service Abnormal (A)
(11) Service Abnormal (S)

(1) Format of alarm explanations

Alarms are listed in alphabetical order and described under the following headings.

Alarm name
Shows the name of the alarm in the monitoring template.

Synopsis
Provides a summary of what the alarm can monitor.

Main settings
Shows a table of the main settings of the alarm. The settings in the table correspond to the items shown in the Properties window that appears when you click an alarm icon in the Alarms page of the PFM - Web Console, and then click the Properties method. For details about each alarm setting, see the Properties window for the particular alarm in PFM - Web Console.
Hyphens (--) in the Setting column of the table indicate that any value set for the item will be invalid. Where Abnormal condition and Warning condition have the same value under Alarm Conditions in the table, an alarm event is issued only for the abnormal condition.

Associated report
Shows the name of the report associated with the alarm in the monitoring template. You can view the report by clicking an agent icon in the Agents page of the PFM - Web Console, and then clicking the [Figure] icon for the Display Alarm Status method.

(2) List of alarms

The alarms defined in the monitoring template of the health check agent are summarized in the alarm table PFM Health Check Template Alarm VV.RR, where VV.RR represents the version of the alarm table. This table resides in the HealthCheck folder in the Alarms page of PFM - Web Console.

The following table shows the data model and alarm table versions that correspond to the health check agent versions.

Health check agent version Data model version Alarm table version
08-11 3.0 8.11
09-00 or later 4.0 8.50
5.0 09.00

The table below lists the alarms defined in the monitoring template.

Table H-1 List of alarms (monitoring template)

Alarm table version Alarm table name Alarm name Description
8.11 PFM HealthCheck Solution Alarms 8.11 Status Change Changes of the health check status of monitored agents.
Abnormal Status (A) The health check status of monitored agents
Abnormal Status (S) The health check status of monitored agents.
8.50 PFM HealthCheck Template Alarms 8.50 Status Change Changes of the health check status of monitored agents.
Abnormal Status (A) The health check status of monitored agents
Abnormal Status (S) The health check status of monitored agents
Host Status Change Change of the operating status of the monitored agent host
Host Not Available Operating status of the monitored agent host
09.00 PFM HealthCheck Template Alarms 09.00 Status Change Changes of the health check status of monitored agents.
Abnormal Status (A) The health check status of monitored agents
Abnormal Status (S) The health check status of monitored agents
Host Status Change Change of the operating status of the monitored agent host
Host Not Available Operating status of the monitored agent host
PFM HealthCheck Template Alarms [Service] 09.00 Service Status Change Change of the health check status of the monitored agents (excluding remote agents)
Service Abnormal (A) Health check status of the monitored agents (excluding remote agents)
Service Abnormal (S) Health check status of the monitored agents (excluding remote agents)

(3) Considerations when creating alarms

Health check events and alarm events are issued at different times. Health check events are issued each time a host completes polling, and alarm events are evaluated and issued at record collection intervals. When you use monitoring template alarms, alarm events are evaluated after all target agent hosts have completed polling. This is because the alarms refer to the PD_HC and PC_HOST records. If you create alarms, remember that they are evaluated at the record collection intervals specified in the condition expression. In addition, alarms are also issued from the host running the health check agent (PFM - Manager host). When you set an action for an alarm, if you specify the action handler as LOCAL, the action is executed on the PFM - Manager host, rather than on the PFM - Agent or PFM - RM host.

(4) Status Change

Synopsis
The Status Change alarm monitors for variations in the health check statuses of the monitored agents. The alarm is issued once for each agent whose health check status has changed. Use this alarm when you require alarms to be issued as often as there are agent events (health check events). This alarm is disabled by default.
The severity of the alarm is always Warning, regardless of the health check status that the agent has entered.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(3.0)
Message text Status of %CVS2 changed to %CVS3
Enable alarm Not selected
Always notify Selected
Evaluate all data Selected
Monitoring time range Always monitor
Damping Not specified
Alarm conditions Record name (record ID) Health Check Detail (PD_HC)
Abnormal condition Agent Op Status Change = "-1"
AND (Agent = "*" AND Agent Op Status = "*")
Warning condition Agent Op Status Change = "1"AND (Agent = "*" AND Agent Op Status = "*")
Actions Email --
Command --
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Recent Past/ System Overview

(5) Abnormal Status (A)

Synopsis
The Abnormal Status (A) alarm monitors the health check status of agents. The alarm is issued once for each agent that enters an abnormal status (any status other than Not Supported or Running). Use this alarm when you want to detect abnormal health check statuses on an agent level. This alarm is disabled by default.
The severity of the alarm is Warning if the agent has entered Incomplete status, and Abnormal if the agent has entered Stopped, Unconfirmed, or Host Not Available status.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(3.0)
Message text Status of %CVS2 changed to %CVS3
Enable alarm Not selected
Always notify Selected
Evaluate all data Selected
Monitoring time range Always monitor
Damping Not specified
Alarm conditions Record name (record ID) Health Check Detail (PD_HC)
Abnormal condition Agent Op Status Change = "1"AND (Agent = "*" AND (Agent Op Status = "*" AND Agent Op Status by Num > "8"))
Warning condition Agent Op Status Change = "1"AND (Agent = "*" AND (Agent Op Status = "*" AND Agent Op Status by Num > "4"))
Actions Email --
Command --
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Recent Past/ System Overview

(6) Abnormal Status (S)

Synopsis
The Abnormal Status (S) alarm monitors the health check status of agents. The alarm is issued only once during any polling period where there are agents in abnormal status (any status other than Not Supported or Running). Use this alarm when you want to detect abnormal health check statuses on a system-wide level. This alarm is enabled by default.
The severity of the alarm is Warning if one or more agents has entered Incomplete status, and Abnormal if one or more agents has entered Stopped, Unconfirmed, or Host Not Available status.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(3.0)
Message text Transition to abnormal status was detected
Enable alarm Selected
Always notify Selected
Evaluate all data Not selected
Monitoring time range Always monitor
Damping Not specified
Alarm conditions Record name (record ID) Health Check Detail (PD_HC)
Abnormal condition Agent Op Status Change = "1"AND Agent Op Status by Num > "8"
Warning condition Agent Op Status Change = "1"AND Agent Op Status by Num > "4"
Actions Email --
Command --
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Recent Past/ System Overview

(7) Host Status Change

Outline
The Host Status Change alarm monitors for variations in the operating statuses of the monitored agents. The alarm is issued once for each agent host whose operating status has changed. Use this alarm when you want to notify the change of the host's operating status by reporting an alarm. This alarm is disabled by default. The severity of the alarm is always Warning, regardless of the operating status of the host.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(4.0)
Message Host status of %CVS2 changed to %CVS3
Enable alarm None
Always notify Selected
Evaluate all data Selected
Monitoring time range Always monitor
Damping Not specified
Conditional expression Record name (record ID) Host Detail(PD_HOST)
Abnormal condition Status Change = "-1" AND (Host = "*" AND Status = "*")
Warning condition Status Change = "1" AND (Host = "*" AND Status = "*")
Actions Email None
Command None
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Real-Time/Host Status (Real-Time) (4.0)

(8) Host Not Available

Outline
The Host Not Available alarm monitors the operating status of the target agent host. The alarm is issued once for each agent host that enters a Stopped status. You can use this alarm to detect operating hosts that have terminated. This alarm is disabled by default. The severity of the alarm is Abnormal.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(4.0)
Message Host status of %CVS2 changed to Not Available
Enable alarm None
Always notify Selected
Evaluate all data Selected
Monitoring time range Always monitor
Damping Not specified
Conditional expression Record name (record ID) Host Detail(PD_HOST)
Abnormal condition Status Change = "1" AND (Host = "*" AND Status by Num= "1")
Warning condition Status Change = "1" AND (Host = "*" AND Status by Num = "1")
Actions Email None
Command None
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Real-Time/Host Status (Real-Time) (4.0)

(9) Service Status Change

Outline
The Service Status Change alarm monitors for variations in the health check statuses of the monitored agents. The alarm is issued once for each agent whose health check status has changed. This alarm is disabled by default.
As with the Status Change alarm, use this alarm when you require alarms to be issued as often as agent event (health check event) occurs. However, this alarm does not monitor remote agents. Therefore, this alarm is only useful for when you want to monitor PFM - Agent and PFM - RM that run as services when operating PFM - RM.
The severity of the alarm is always Warning, regardless of the health check status that the agent has entered.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(5.0)
Message Status of %CVS3 changed to %CVS4
Enable alarm None
Always notify Selected
Evaluate all data Selected
Monitoring time range Always monitor
Damping Not specified
Conditional expression Record name (record ID) Health Check Detail(PD_HC)
Abnormal condition Agent Category <> "Remote Agent" AND (Agent Op Status Change = "-1" AND (Agent = "*" AND Agent Op Status = "*"))
Warning condition Agent Category <> "Remote Agent" AND (Agent Op Status Change = "1"AND (Agent = "*" AND Agent Op Status = "*"))
Actions Email None
Command None
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Recent Past/ System Overview

(10) Service Abnormal (A)

Outline
The Service Abnormal (A) alarm monitors the health check status of agents. The alarm is issued once for each agent that enters an abnormal status (any status other than Not Supported or Running). This alarm is disabled by default.
As with the Abnormal Status (A) alarm, use this alarm when you want to detect abnormal health check statuses on an agent level. However, this alarm does not monitor remote agents. Therefore, this alarm is only useful for when you want to monitor PFM - Agent and PFM - RM that run as services when operating PFM - RM.
The severity of the alarm is Warning if the agent has entered an Incomplete status, and Abnormal if the agent has entered a Stopped, Unconfirmed, or Host Not Available status.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(5.0)
Message Status of %CVS3 changed to %CVS4
Enable alarm None
Always notify Selected
Evaluate all data Selected
Monitoring time range Always monitor
Damping Not specified
Conditional expression Record name (record ID) Health Check Detail(PD_HC)
Abnormal condition Agent Category <> "Remote Agent" AND (Agent Op Status Change = "1"AND (Agent = "*" AND (Agent Op Status = "*"AND Agent Op Status by Num > "8")))
Warning condition Agent Category <> "Remote Agent" AND (Agent Op Status Change = "1"AND (Agent = "*" AND (Agent Op Status = "*"AND Agent Op Status by Num > "4")))
Actions Email None
Command None
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Recent Past/ System Overview

(11) Service Abnormal (S)

Outline
The Service Abnormal (S) alarm monitors the health check status of agents. The alarm is issued only once during any polling period where there are agents in abnormal status (any status other than Not Supported or Running). This alarm is enabled by default.
As with the Abnormal Status (S) alarm, use this alarm when you want to detect abnormal health check statuses on a system-wide level. However, this alarm does not monitor remote agents. Therefore, this alarm is only useful for when you want to monitor PFM - Agent and PFM - RM that run as services when operating PFM - RM.
The severity of the alarm is Warning if the agent has entered an Incomplete status, and Abnormal if the agent has entered a Stopped, Unconfirmed, or Host Not Available status.

Main settings
Alarm properties in PFM - Web Console
Setting
Item Details
Main Information Product HealthCheck(5.0)
Message Transition to abnormal status was detected
Enable alarm Selected
Always notify Selected
Evaluate all data None
Monitoring time range Always monitor
Damping Not specified
Conditional expression Record name (record ID) Health Check Detail(PD_HC)
Abnormal condition Agent Category <> "Remote Agent" AND (Agent Op Status Change = "1"AND Agent Op Status by Num > "8")
Warning condition Agent Category <> "Remote Agent" AND (Agent Op Status Change = "1"AND Agent Op Status by Num > "4")
Actions Email None
Command None
SNMP Abnormal or Warning

Associated report
Reports/HealthCheck/Troubleshooting/Recent Past/ System Overview

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