7. Troubleshooting

This chapter discusses troubleshooting, including what kinds of information can be acquired in the event of failures that may occur during system configuration and operations, and how to handle failures.

In UNIX environment, substitute "\" in the directory to "/".

Organization of this chapter

7.1 Troubleshooting Procedures

7.2 Information required for investigating errors

7.3 Acquiring failure information

7.4 Types of error information

7.5 Troubleshooting During System Setup and Unsetup

7.6 Troubleshooting during operation execution

7.7 Troubleshooting during service component invocation request

7.8 Automatic operations when error occurred

7.9 Restoration methods when HCSC server error occurred

7.10 Error analysis using message tracking

7.11 Selecting the errors to be acquired when an exception occurs

7.12 Failure analysis using faults

7.13 Operation when OutOfMemoryError occurs