Job Management Partner 1/Software Distribution Description and Planning Guide

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2.2.2 Acquiring software information

JP1/Software Distribution enables you to obtain the installed software and version information for each client. You can acquire information about various items of software, such as those that were installed by JP1/Software Distribution, those that are recorded in Add/Remove Programs in the Windows Control Panel, and those that are in the search list provided by JP1/Software Distribution. You can also search installed software by file name. In the case of anti-virus products, you can obtain their resident/nonresident status and their virus definition file versions.

Additionally, you can acquire information about patches that have been installed at the client computers as well as patches that have not been installed, and you can manage patch information in the same manner as you manage software information.

For details about how to acquire software information, see 3.2 Collecting software information in the manual Administrator's Guide Volume 1.

Organization of this subsection
(1) Available software information
(2) Acquiring software information by using software search lists
(3) Managing software information by using the software inventory dictionary

(1) Available software information

You can acquire software information for each relay manager/system and host where clients are run.

When acquiring software information, you can use one of the following six types of search methods:

The software information that can be acquired using each of these search methods is explained below.

The search methods, Search for Microsoft Office products and Search for anti-virus products are performed based on the search information files for Microsoft Office products and anti-virus products. When you upgrade Job Management Partner 1/Software Distribution, see the notes on the upgrade in 3.2.3 Notes on collecting software information in the manual Job Management Partner 1/Software Distribution Administrator's Guide Volume 1.

(a) Search software installed by Software Distribution

You can collect information about software installed by JP1/Software Distribution.

(b) Search all software

This method acquires the following software information:

Software search lists enable you to search software set as standard search targets by JP1/Software Distribution and software that has been set locally as search targets. For details about the acquisition of software information using software search lists, see (2) Acquiring software information by using software search lists.

(c) Search for software in "Add/Remove Programs"

This method obtains the software information shown in Add/Remove Programs of the Windows Control Panel and the patches that have or have not been installed at the client.

In the default, information is not acquired on Hitachi program products that contain any of the character strings listed below in the name displayed in Add/Remove Programs. This prevents duplication with the information acquired by the search all software method.

Using the method search software listed in Add/Remove Programs to acquire information on Hitachi program products containing these character strings requires client setup. For details about client setup, see 6.2.10(6) Include Hitachi program products in the "Add/Remove Programs" software in the Setup Guide.

The same information as that collected by the search all software method is collected from clients whose version is 06-01 or earlier.

(d) Search for a file

This method searches the client for installed software on the basis of a file name. Use this method for a software search after other methods have failed to acquire the desired software information.

If the client version is 05-20 or earlier, JP1/Software Distribution collects only the information about software installed by JP1/Software Distribution.

You can use the software inventory dictionary to manage the obtained software information by setting it as a target for management. By setting a license count threshold for the software that is found, on the Count Result page of Inventory Viewer you can check for software that has exceeded or is nearing its license count threshold. For details about the software inventory dictionary, see (3) Managing software information by using the software inventory dictionary.

(e) Search for Microsoft Office products

You can obtain information on the Microsoft Office products listed in the table below. You can also obtain the owner name, company name, and product ID that were registered during installation.

Note that information cannot be acquired if the client version is 07-00 or earlier or if Microsoft Office DISK1 has not been installed.

Furthermore, if the client's OS is the 64-bit version of Windows 8, the 64-bit version of Windows 7, the 64-bit version of Windows Server 2012, the 64-bit version of Windows Server 2008, or the 64-bit version of Windows Vista or Windows Server 2003 (x64), you can obtain information only for Microsoft Office products whose version is 2003, 2007, or 2010.

You can obtain information on Microsoft Office products if the product's language matches that of JP1/Software Distribution. For example, if an English version of a Microsoft Office product is installed in the Japanese version of JP1/Software Distribution, sometimes you might be unable to obtain information on the Microsoft Office product.

The following tables 2.8 to 2.9 show Microsoft Office products for which information can be obtained from a Windows client.

Table 2-8 Microsoft Office products for which information can be obtained from a Windows client

Product name version Edition Software name Software version Company name Language Path Size
Microsoft Office 2000 Premium Y Y Y Y Y Y
Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
Developer Y N Y N N N
XP Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
Professional with FrontPage Y Y Y Y Y Y
Developer Y Y Y Y Y Y
2003 Standard Edition Y Y Y Y Y Y
Professional Enterprise Edition Y Y Y Y Y Y
Small Business Edition Y Y Y Y Y Y
2007 Standard Y Y Y Y#1 Y Y
Small Business Y Y Y Y#1 Y Y
Professional Y Y Y Y#1 Y Y
Ultimate Y Y Y Y#1 Y Y
Professional Plus Y Y Y Y#1 Y Y
Enterprise Y Y Y Y#1 Y Y
2010#2 Home and Business (32bit/64bit) Y Y Y Y#1 Y Y
Standard (32bit/64bit) Y Y Y Y#1 Y Y
Professional (32bit/64bit) Y Y Y Y#1 Y Y
Professional Plus (32bit/64bit) Y Y Y Y#1 Y Y
2013#2 Standard (32bit/64bit) Y Y Y Y#1 Y Y
Professional Plus (32bit/64bit) Y Y Y Y#1 Y Y
Microsoft Word 2000 Y Y Y Y Y Y
2002 Y Y Y Y Y Y
2003 Y Y Y Y Y Y
2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft Excel 2000 Y Y Y Y Y Y
2002 Y Y Y Y Y Y
2003 Y Y Y Y Y Y
2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft Outlook 2000 Y Y Y Y Y Y
2002 Y Y Y Y Y Y
2003 Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft PowerPoint 2000 Y Y Y Y Y Y
2002 Y Y Y Y Y Y
2003 Y Y Y Y Y Y
2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft Access 2000 Y Y Y Y Y Y
2002 Y Y Y Y Y Y
2003 Y Y Y Y Y Y
2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft FrontPage 2000 Y Y Y Y Y Y
2002 Y Y Y Y Y Y
2003 Y Y Y Y Y Y
Microsoft Publisher 2000 Y Y Y Y N Y
2002 Y Y Y Y Y Y
2003 Y Y Y Y Y Y
2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft Visio 2000 Y Y Y Y N Y
2002 Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
2003 Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
2007 Standard Y Y Y Y#1 Y Y
Professional Y Y Y Y#1 Y Y
2010#2, #3, #4 Standard (32bit/64bit) Y Y Y Y#1 Y Y
Professional (32bit/64bit) Y Y Y Y#1 Y Y
Premium (32bit/64bit) Y Y Y Y#1 Y Y
2013#2 Standard (32bit/64bit) Y Y Y Y#1 Y Y
Professional (32bit/64bit) Y Y Y Y#1 Y Y
Microsoft Project 2000 Y Y Y Y N Y
2002 Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
2003 Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
2007 Standard Y Y Y Y#1 Y Y
Professional Y Y Y Y#1 Y Y
2010#2 Standard (32bit/64bit) Y Y Y Y#1 Y Y
Professional (32bit/64bit) Y Y Y Y#1 Y Y
2013#2 Standard (32bit/64bit) Y Y Y Y#1 Y Y
Professional (32bit/64bit) Y Y Y Y#1 Y Y
Microsoft InfoPath 2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft InterConnect 2007 Y Y Y Y#1 Y Y
Microsoft Groove 2007 Y Y Y Y#1 Y Y
Microsoft SharePoint 2010#2 Workspace (32bit/64bit) Y Y Y Y#1 Y Y
Microsoft OneNote 2007 Y Y Y Y#1 Y Y
2010 (32bit/64bit)#2 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#2 Y Y Y Y#1 Y Y
Microsoft Lync 2010 (32bit/64bit)#5 Y Y Y Y#1 Y Y
2013 (32bit/64bit)#5 Y Y Y Y#1 Y Y

Legend:
Y: Can be obtained.
N: Cannot be obtained.

#1
This information is obtained as a neutral language (Locale:0x000).

#2
The destination from which the information is acquired will vary if either of the following methods is used to install the product on the client:
- Running setup.exe in the x86 folder or on the media (including automatic installation)
- Running setup.exe in the x64 folder

#3
This can be installed as Visio Standard, Visio Professional, or Visio Premium based on a product key. The edition of the product can be changed after the installation.

#4
JP1/Software Distribution is unable to determine which edition is installed on the client because GUID is not unique. Therefore, the edition information is not displayed. (The edition is registered in the registry during the installation. However, if it is changed in #3, the registered edition is not changed.)

#5
This is 32 or 64-bit specific software depending on the client OS version. (The 32-bit product cannot be installed on the 64-bit OS, nor vice versa.)

Table 2-9 Microsoft Office products for which information can be obtained from a Windows client

Product name version Edition Search date Installation date/time Product ID Registered company name Registered owner name Component Name
Microsoft Office 2000 Premium Y Y Y Y Y Y
Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
Developer Y N N N N N
XP Standard Y Y Y Y Y Y
Professional Y Y Y Y Y Y
Professional with FrontPage Y Y Y Y Y Y
Developer Y Y Y Y Y N
2003 Standard Edition Y Y Y Y Y Y
Professional Enterprise Edition Y Y Y Y Y Y
Small Business Edition Y Y Y Y Y Y
2007 Standard Y Y Y#1 Y#2 Y#2 Y
Small Business Y Y Y#1 Y#2 Y#2 Y
Professional Y Y Y#1 Y#2 Y#2 Y
Ultimate Y Y Y#1 Y#2 Y#2 Y
Professional Plus Y Y Y#1 Y#2 Y#2 Y
Enterprise Y Y Y#1 Y#2 Y#2 Y
2010#3 Home and Business (32bit/64bit) Y Y Y Y Y Y
Standard (32bit/64bit) Y Y Y Y Y Y
Professional (32bit/64bit) Y Y Y Y Y Y
Professional Plus (32bit/64bit) Y Y Y Y Y Y
2013#3 Standard (32bit/64bit) Y Y N Y Y Y
Professional Plus (32bit/64bit) Y Y N Y Y Y
Microsoft Word 2000 Y Y Y Y Y N
2002 Y Y Y Y Y N
2003 Y Y Y Y Y N
2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
2013 (32bit/64bit)#3 Y Y N Y Y N
Microsoft Excel 2000 Y Y Y Y Y N
2002 Y Y Y Y Y N
2003 Y Y Y Y Y N
2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
2013 (32bit/64bit)#3 Y Y N Y Y N
Microsoft Outlook 2000 Y Y Y Y Y N
2002 Y Y Y Y Y N
2003 Standard Y Y Y Y Y N
Professional Y Y Y Y Y N
2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
2013 (32bit/64bit)#3 Y Y N Y Y N
Microsoft PowerPoint 2000 Y Y Y Y Y N
2002 Y Y Y Y Y N
2003 Y Y Y Y Y N
2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
2013 (32bit/64bit)#3 Y Y N Y Y N
Microsoft Access 2000 Y Y Y Y Y N
2002 Y Y Y Y Y N
2003 Y Y Y Y Y N
2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
2013 (32bit/64bit)#3 Y Y N Y Y N
Microsoft FrontPage 2000 Y Y Y Y Y N
2002 Y Y Y Y Y N
2003 Y Y Y Y Y N
Microsoft Publisher 2000 Y Y Y Y Y N
2002 Y Y Y Y Y N
2003 Y Y Y Y Y N
2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
Microsoft Visio 2000 Y Y Y Y Y N
2002 Standard Y Y Y Y Y N
Professional Y Y Y Y Y N
2003 Standard Y Y Y Y Y N
Professional Y Y Y Y Y N
2007 Standard Y Y Y#1 Y#2 Y#2 N
Professional Y Y Y#1 Y#2 Y#2 N
2010#3, #4, #5 Standard (32bit/64bit) Y Y Y Y Y N
Professional (32bit/64bit) Y Y Y Y Y N
Premium (32bit/64bit) Y Y Y Y Y N
2013#3 Standard (32bit/64bit) Y Y N Y Y N
Professional (32bit/64bit) Y Y N Y Y N
Microsoft Project 2000 Y Y Y Y Y N
2002 Standard Y Y Y Y Y N
Professional Y Y Y Y Y N
2003 Standard Y Y Y Y Y N
Professional Y Y Y Y Y N
2007 Standard Y Y Y#1 Y#2 Y#2 N
Professional Y Y Y#1 Y#2 Y#2 N
2010#3 Standard (32bit/64bit) Y Y Y Y Y N
Professional (32bit/64bit) Y Y Y Y Y N
2013#3 Standard (32bit/64bit) Y Y N Y Y N
Professional (32bit/64bit) Y Y N Y Y N
Microsoft InfoPath 2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
2013 (32bit/64bit)#3 Y Y N Y Y N
Microsoft InterConnect 2007 Y Y Y#1 Y#2 Y#2 N
Microsoft Groove 2007 Y Y Y#1 Y#2 Y#2 N
Microsoft SharePoint 2010#3 Workspace (32bit/64bit) Y Y Y Y Y N
Microsoft OneNote 2007 Y Y Y#1 Y#2 Y#2 N
2010 (32bit/64bit)#3 Y Y Y Y Y N
2013 (32bit/64bit)#3 Y Y N Y Y N
Microsoft Lync 2010 (32bit/64bit)#6 Y Y Y N N N
2013 (32bit/64bit)#3 Y Y N Y Y N

Legend:
Y: Can be obtained.
N: Cannot be obtained.

#1
This information cannot be obtained before the product key is entered. The product ID is not generated until it is entered.

#2
If the product key is not entered during the installation and is entered later, the company name and the owner name are not registered and therefore the information is not available.

#3
The destination from which the information is acquired will vary if either of the following methods is used to install the product on the client:
- Running setup.exe in the x86 folder or on the media (including automatic installation)
- Running setup.exe in the x64 folder

#4
This can be installed as Visio Standard, Visio Professional, or Visio Premium based on a product key. The edition of the product can be changed after the installation.

#5
JP1/Software Distribution is unable to determine which edition is installed on the client because GUID is not unique. Therefore, the edition information is not displayed. (The edition is registered in the registry during the installation. However, if it is changed in #4, the registered edition is not changed.)

#6
This is 32 or 64-bit specific software depending on the client OS version. (The 32-bit product cannot be installed on the 64-bit OS, nor vice versa.)

Table 2-10 Microsoft Office products for which information is available

Product name How product is provided Displayed name
Volume license version Packaged version Pre-installed version
Microsoft Office 2000 Professional Y N N Office 2000 Professional
Microsoft Office 2000 Standard Y N N Office 2000 Standard
Microsoft Office 2000 Premium Y N N Office 2000 Premium
Microsoft Office 2000 Developer Y N N Office 2000 Developer
Microsoft Office XP Professional Y N N Office XP Professional
Microsoft Office XP Standard Y N N Office XP Standard
Microsoft Office XP Professional with FrontPage Y N N Office XP Professional with FrontPage
Microsoft Office XP Developer Y N N Office XP Developer
Microsoft Office Professional Enterprise Edition 2003 Y N N Office Professional 2003
Microsoft Office Standard Edition 2003 Y N N Office Standard 2003
Microsoft Office Small Business Edition 2003 Y N N Office Small Business 2003
Microsoft Office Standard 2007 Y N N Office Standard 2007
Microsoft Office Small Business 2007 Y N N Office Small Business 2007
Microsoft Office Professional 2007 Y N N Office Professional 2007
Microsoft Office Ultimate 2007 Y N N Office Ultimate 2007
Microsoft Office Professional Plus 2007 Y N N Office Professional Plus 2007
Microsoft Office Enterprise 2007 Y N N Office Enterprise 2007
Microsoft Office Home and Business 2010 32-bit Y N N Office Home and Business 2010
64-bit Y N N Office Home and Business 2010 64bit
Microsoft Office Standard 2010 32-bit Y N N Office Standard 2010
64-bit Y N N Office Standard 2010 64bit
Microsoft Office Professional 2010 32-bit Y N N Office Professional 2010
64-bit Y N N Office Professional 2010 64bit
Microsoft Office Professional Plus 2010 32-bit Y N N Office Professional Plus 2010
64-bit Y N N Office Professional Plus 2010 64bit
Microsoft Office Standard 2013 32-bit Y N N Office Standard 2013
64-bit Y N N Office Standard 2013 64bit
Microsoft Office Professional Plus 2013 32-bit Y N N Office Professional Plus 2013
64-bit Y N N Office Professional Plus 2013 64bit
Microsoft Word 2000 Y N N Word 2000
Microsoft Word 2002 Y N N Word 2002
Microsoft Word 2003 Y N N Word 2003
Microsoft Word 2007 Y N N Word 2007
Microsoft Word 2010 32-bit Y N N Word 2010
64-bit Y N N Word 2010 64bit
Microsoft Word 2013 32-bit Y N N Word 2013
64-bit Y N N Word 2013 64bit
Microsoft Excel 2000 Y N N Excel 2000
Microsoft Excel 2002 Y N N Excel 2002
Microsoft Excel 2003 Y N N Excel 2003
Microsoft Excel 2007 Y N N Excel 2007
Microsoft Excel 2010 32-bit Y N N Excel 2010
64-bit Y N N Excel 2010 64bit
Microsoft Excel 2013 32-bit Y N N Excel 2013
64-bit Y N N Excel 2013 64bit
Microsoft Outlook 2000 Y N N Outlook 2000
Microsoft Outlook 2002 Y N N Outlook 2002
Microsoft Outlook Professional 2003 Y N N Outlook Professional 2003
Microsoft Outlook Standard 2003 Y N N Outlook Standard 2003
Microsoft Outlook 2007 Y N N Outlook 2007
Microsoft Outlook 2010 32-bit Y N N Outlook 2010
64-bit Y N N Outlook 2010 64bit
Microsoft Outlook 2013 32-bit Y N N Outlook 2013
64-bit Y N N Outlook 2013 64bit
Microsoft PowerPoint 2000 Y N N PowerPoint 2000
Microsoft PowerPoint 2002 Y N N PowerPoint 2002
Microsoft PowerPoint 2003 Y N N PowerPoint 2003
Microsoft PowerPoint 2007 Y N N PowerPoint 2007
Microsoft PowerPoint 2010 32-bit Y N N PowerPoint 2010
64-bit Y N N PowerPoint 2010 64bit
Microsoft PowerPoint 2013 32-bit Y N N PowerPoint 2013
64-bit Y N N PowerPoint 2013 64bit
Microsoft Access 2000 Y N N Access 2000
Microsoft Access 2002 Y N N Access 2002
Microsoft Access 2003 Y N N Access 2003
Microsoft Access 2007 Y N N Access 2007
Microsoft Access 2010 32-bit Y N N Access 2010
64-bit Y N N Access 2010 64bit
Microsoft Access 2013 32-bit Y N N Access 2013
64-bit Y N N Access 2013 64bit
Microsoft FrontPage 2000 Y N N FrontPage 2000
Microsoft FrontPage 2002 Y N N FrontPage 2002
Microsoft FrontPage 2003 Y N N FrontPage 2003
Microsoft Publisher 2000 Y N N Publisher 2000
Microsoft Publisher 2002 Y N N Publisher 2002
Microsoft Publisher 2003 Y N N Publisher 2003
Microsoft Publisher 2007 Y N N Publisher 2007
Microsoft Publisher 2010 32-bit Y N N Publisher 2010
64-bit Y N N Publisher 2010 64bit
Microsoft Publisher 2013 32-bit Y N N Publisher 2013
64-bit Y N N Publisher 2013 64bit
Microsoft Visio 2000 Y N N Visio 2000
Microsoft Visio 2002 Standard Y N N Visio 2002 Standard
Microsoft Visio 2002 Professional Y N N Visio 2002 Professional
Microsoft Visio Standard 2003 Y N N Visio Standard 2003
Microsoft Visio Professional 2003 Y N N Visio Professional 2003
Microsoft Visio Standard 2007 Y N N Visio Standard 2007
Microsoft Visio Professional 2007 Y N N Visio Professional 2007
Microsoft Visio 2010 Standard/Professional/Premium 32-bit Y N N Visio 2010
64-bit Y N N Visio 2010 64bit
Microsoft Visio Standard 2013 32-bit Y N N Visio Standard 2013
64-bit Y N N Visio Standard 2013 64bit
Microsoft Visio Professional 2013 32-bit Y N N Visio Professional 2013
64-bit Y N N Visio Professional 2013 64bit
Microsoft Project 2000 Y N N Project 2000
Microsoft Project 2002 Standard Y N N Project 2002 Standard
Microsoft Project 2002 Professional Y N N Project 2002 Professional
Microsoft Project Standard 2003 Y N N Project Standard 2003
Microsoft Project Professional 2003 Y N N Project Professional 2003
Microsoft Project Standard 2007 Y N N Project Standard 2007
Microsoft Project Professional 2007 Y N N Project Professional 2007
Microsoft Project Standard 2010 32-bit Y N N Project Standard 2010
64-bit Y N N Project Standard 2010 64bit
Microsoft Project Professional 2010 32-bit Y N N Project Professional 2010
64-bit Y N N Project Professional 2010 64bit
Microsoft Project Standard 2013 32-bit Y N N Project Standard 2013
64-bit Y N N Project Standard 2013 64bit
Microsoft Project Professional 2013 32-bit Y N N Project Professional 2013
64-bit Y N N Project Professional 2013 64bit
Microsoft InfoPath 2007 Y N N InfoPath 2007
Microsoft InfoPath 2010 32-bit Y N N InfoPath 2010
64-bit Y N N InfoPath 2010 64bit
Microsoft InfoPath 2013 32-bit Y N N InfoPath 2013
64-bit Y N N InfoPath 2013 64bit
Microsoft InterConnect 2007 Y N N InterConnect 2007
Microsoft Groove 2007 Y N N Groove 2007
Microsoft SharePoint Workspace 2010 32-bit Y N N SharePoint Workspace 2010
64-bit Y N N SharePoint Workspace 2010 64bit
Microsoft OneNote 2007 Y N N OneNote 2007
Microsoft OneNote 2010 32-bit Y N N OneNote 2010
64-bit Y N N OneNote 2010 64bit
Microsoft OneNote 2013 32-bit Y N N OneNote 2013
64-bit Y N N OneNote 2013 64bit
Microsoft Lync 2010 32-bit Y N N Lync 2010
64-bit Y N N Lync 2010 64bit
Microsoft Lync 2013 32-bit Y N N Lync 2013
64-bit Y N N Lync 2013 64bit

Legend:
Y: Can be obtained
N: Cannot be obtained

(f) Search for anti-virus products

You can obtain information on the anti-virus products listed in the table below. You can also obtain version information on the virus detection engines, virus definition files, and resident/nonresident settings.

Table 2-11 Anti-virus products for which information can be obtained from a Windows client

Product name, version, etc. Display in JP1/Software Distribution
Symantec AntiVirus Corporate Edition 9.0 AntiVirus Corporate Edition 9.0
10.0 32-bit AntiVirus Corporate Edition 10.0
64-bit Symantec AntiVirus Win64
10.1 32-bit AntiVirus Corporate Edition 10.1
64-bit Symantec AntiVirus Win64
10.2 32-bit AntiVirus Corporate Edition 10.2
64-bit Symantec AntiVirus Win64
Symantec Client Security 2.0 Client Symantec Client Security
Server AntiVirus Corporate Edition 9.0
3.0 32-bit Symantec Client Security
64-bit Symantec AntiVirus Win64
3.1 32-bit Symantec Client Security
64-bit Symantec AntiVirus Win64
Symantec Endpoint Protection 11.0 32-bit Symantec Endpoint Protection 11.0
64-bit Symantec Endpoint Protection 11.0 64bit
12.1 32-bit Symantec Endpoint Protection 12.1
64-bit Symantec Endpoint Protection 12.1 64bit
Norton AntiVirus#1 2009 32-bit Norton AntiVirus 2009
64-bit Norton AntiVirus 2009 64bit
2010 32-bit Norton AntiVirus 2010
64-bit Norton AntiVirus 2010 64bit
2011 32-bit Norton AntiVirus 2011
64-bit Norton AntiVirus 2011 64bit
2012 32-bit Norton AntiVirus 2012
64-bit Norton AntiVirus 2012 64bit
(20.1.0.24) 32-bit Norton AntiVirus
64-bit Norton AntiVirus 64bit
McAfee VirusScan 4.5.1 VirusScan 4.5.1
McAfee VirusScan Enterprise 8.0i#2 VirusScan Enterprise 8.0i
8.5i 32-bit VirusScan Enterprise 8.5i
64-bit VirusScan Enterprise 8.5i 64bit
8.7i 32-bit VirusScan Enterprise 8.7i
64-bit VirusScan Enterprise 8.7i 64bit
8.8 32-bit VirusScan Enterprise 8.8
64-bit VirusScan Enterprise 8.8 64bit
McAfee VirusScan Thin Client 6.1.0 VirusScan TC 6.1.0
McAfee NetShield 4.5 NetShield 4.5
McAfee Managed Total Protection 4.7, 5.0 32-bit Managed Total Protection
64-bit Managed Total Protection 64bit
McAfee SaaS Endpoint Protection 5.2 32-bit SaaS Endpoint Protection
64-bit SaaS Endpoint Protection 64bit
PC-cillin 2002 PC-cillin 2002
2003 PC-cillin 2003
2009 32-bit PC-cillin 2009
64-bit PC-cillin 2009 64bit
2010 32-bit PC-cillin 2010
64-bit PC-cillin 2010 64bit
Trend Micro Titanium Internet Security 32-bit Trend Micro Titanium Internet Security
64-bit Trend Micro Titanium Internet Security 64bit
Trend Micro Titanium Internet Security 2012 32-bit Trend Micro Titanium Internet Security 2012
64-bit Trend Micro Titanium Internet Security 2012 64bit
Trend Micro Titanium Internet Security 2013 32-bit Trend Micro Titanium Internet Security 2013
64-bit Trend Micro Titanium Internet Security 2013 64bit
Office Scan Corporate Edition 5.5, 5.58, 6.5, 7.0

If the OS is Windows NT:
OfficeScan Corp. WinNT

If the OS is Windows Me or Windows 98:
OfficeScan Corp. Win9x
7.3

If the OS is the 32-bit version of Windows NT:
OfficeScan Corp. WinNT

If the OS is the 64-bit version of Windows NT:#3
OfficeScan Corp. WinNT 64bit

If the OS is Windows Me or Windows 98:
OfficeScan Corp. Win9x
8.0 32-bit OfficeScan Corp. WinNT
64-bit OfficeScan Corp. WinNT 64bit
10.0 32-bit OfficeScan Corp. WinNT 10.0
64-bit OfficeScan Corp. WinNT 10.0 64bit
10.5 32-bit OfficeScan Corp. WinNT 10.5
64-bit OfficeScan Corp. WinNT 10.5 64bit
10.6 32-bit OfficeScan Corp. WinNT 10.6
64-bit OfficeScan Corp. WinNT 10.6 64bit
ServerProtect for Microsoft Windows/Novell NetWare 5.56 ServerProtect Normal Server
ServerProtect for Windows NT/Netware 5.7, 5.8 32-bit ServerProtect Normal Server
64-bit ServerProtect Normal Server 64bit
F-Secure Anti-Virus Client Security#1 5.7, 6.01 F-Secure Anti-Virus Client Security
F-Secure Client Security#1 7.0#4, 7.1#5 F-Secure Client Security
8.01#6 32-bit F-Secure Client Security 8.01
64-bit F-Secure Client Security 8.01 64bit
9.00#7 32-bit F-Secure Client Security 9.00
64-bit F-Secure Client Security 9.00 64bit
9.01 32-bit F-Secure Client Security 9.01
64-bit F-Secure Client Security 9.01 64bit
9.10 32-bit F-Secure Client Security 9.10
64-bit F-Secure Client Security 9.10 64bit
9.11 32-bit F-Secure Client Security 9.11
64-bit F-Secure Client Security 9.11 64bit
9.20 32-bit F-Secure Client Security 9.20
64-bit F-Secure Client Security 9.20 64bit
9.31 32-bit F-Secure Client Security 9.31
64-bit F-Secure Client Security 9.31 64bit
9.32 32-bit F-Secure Client Security 9.32
64-bit F-Secure Client Security 9.32 64bit
10.00 32-bit F-Secure Client Security 10.00
64-bit F-Secure Client Security 10.00 64bit
Microsoft Forefront Client Security 1.5 32-bit Forefront Client Security
64-bit Forefront Client Security 64bit
Avira AntiVir Professional 9.0, 10 32-bit Avira AntiVir Professional
64-bit Avira AntiVir Professional 64bit
Avira Professional Security 13.0.0.3185 32-bit Avira Professional Security
64-bit Avira Professional Security 64bit
Avira AntiVir Server 10.0.0.1824 32-bit Avira AntiVir Server
64-bit Avira AntiVir Server 64bit
Avira Server Security 13.0.0.3185 32-bit Avira Server Security
64-bit Avira Server Security 64bit
Kaspersky Open Space Security#1 6.0.3.837, 6.0.4.1424 32-bit Kaspersky Anti-Virus 6.0 for Windows Server
Kaspersky Anti-Virus 6.0 for Windows Workstations
64-bit Kaspersky Anti-Virus 6.0 for Windows Server 64bit
Kaspersky Anti-Virus 6.0 for Windows Workstations 64bit
Kaspersky Endpoint Security 8 for Windows 8.1.0.646, 8.1.0.831 32-bit Kaspersky Endpoint Security 8 for Windows
64-bit Kaspersky Endpoint Security 8 for Windows 64bit
ESET NOD32 Antivirus#1 4.2.71.2, 5.0.93.0, 5.0.94.0, 5.0.95.0, 5.2.9.1, 5.2.15.0, 6.0.308.0, 6.0.314.0 32-bit ESET NOD32 Antivirus
64-bit ESET NOD32 Antivirus 64bit

#1
The version of the virus detection engine cannot be obtained.

#2
Information about 64-bit products can also be acquired. The names displayed in JP1/Software Distribution are the same as for the 32-bit versions.

#3
Information is output when the version is 8.0 or later.

#4
7.10 will be obtained as "Software version".

#5
7.42 will be obtained as "Software version".

#6
8.30 will be obtained as "Software version".

#7
9.20 will be obtained as "Software version".

If the client version is earlier than 07-00, the job will result in an error and you will not obtain any information.

The following tables 2.12 to 2.13 show anti-virus products for which information can be obtained from a Windows client.

Table 2-12 Anti-virus products for which information can be obtained from a Windows client

Product name, version, etc. Software name Software version Company name Language Path Size Search date
Symantec AntiVirus Corporate Edition 9.0 Y Y Y Y Y Y Y
Symantec AntiVirus Corporate Edition 10.0 32bit Y Y Y Y Y Y Y
64bit
Symantec AntiVirus Corporate Edition 10.1 32bit Y Y Y Y Y Y Y
64bit
Symantec AntiVirus Corporate Edition 10.2 32bit Y Y Y Y Y Y Y
64bit
Symantec Client Security 2.0 Client Y Y Y Y Y Y Y
Server
Symantec Client Security 3.0 32bit Y Y Y Y Y Y Y
64bit
Symantec Client Security 3.1 32bit Y Y Y Y Y Y Y
64bit
Symantec Endpoint Protection 11.0 32bit Y Y Y Y Y Y Y
64bit
Symantec Endpoint Protection 12.1 32bit Y Y Y Y Y Y Y
64bit
Norton AntiVirus 2009 32bit Y Y Y N Y N Y
64bit
Norton AntiVirus 2010 32bit Y Y Y N Y N Y
64bit
Norton AntiVirus 2011 32bit Y Y Y N Y N Y
64bit
Norton AntiVirus 2012 32bit Y Y Y N Y N Y
64bit
Norton AntiVirus (20.1.0.24) 32bit Y Y Y N Y N Y
64bit
McAfee VirusScan 4.5.1 Y Y Y Y Y Y Y
McAfee VirusScan Thin Client 6.1.0 Y Y Y Y Y Y Y
McAfee NetShield 4.5 Y Y Y Y Y Y Y
McAfee VirusScan Enterprise 8.0i Y Y Y Y#1 Y Y Y
McAfee VirusScan Enterprise 8.5i 32bit Y Y Y Y#1 Y Y Y
64bit
McAfee VirusScan Enterprise 8.7i 32bit Y Y Y Y#1 Y Y Y
64bit
McAfee VirusScan Enterprise 8.8 32bit Y Y Y Y#1 Y Y Y
64bit
McAfee Managed Total Protection 4.7 32bit Y Y Y N Y N Y
64bit
McAfee Managed Total Protection 5.0 32bit Y Y Y N Y N Y
64bit
McAfee SaaS Endpoint Protection 5.2 32bit Y Y Y N Y N Y
64bit
PC-cillin 2002 Y Y Y Y#1 Y Y Y
PC-cillin 2003 Y Y Y Y#1 Y Y Y
PC-cillin 2009 32bit Y Y Y Y Y Y Y
64bit
PC-cillin 2010 32bit Y Y Y Y Y Y Y
64bit
Trend Micro Titanium Internet Security 32bit Y Y Y Y Y Y Y
64bit
Trend Micro Titanium Internet Security 2012 32bit Y Y Y Y Y Y Y
64bit
Trend Micro Titanium Internet Security 2013 32bit Y Y Y Y Y Y Y
64bit
OfficeScan Corporate Edition 5.5 Windows NT Y Y N N Y N Y
Windows Me or Windows 98
OfficeScan Corporate Edition 5.58 Windows NT Y Y N N Y N Y
Windows Me or Windows 98
OfficeScan Corporate Edition 6.5 Windows NT Y Y N N Y N Y
Windows Me or Windows 98
OfficeScan Corporate Edition 7.0 Windows NT Y Y N N Y N Y
Windows Me or Windows 98
OfficeScan Corporate Edition 7.3 Windows NT
32bit
Y Y N N Y N Y
Windows NT
64bit
Windows Me or Windows 98
OfficeScan Corporate Edition 8.0 Windows NT Y Y N N Y N Y
Windows Me or Windows 98
OfficeScan Corporate Edition 10.0 Windows NT Y Y Y N Y N Y
Windows Me or Windows 98 Y#2 Y#2
OfficeScan Corporate Edition 10.5 Windows NT Y Y Y N Y N Y
Windows Me or Windows 98 Y#2 Y#2
OfficeScan Corporate Edition 10.6 Windows NT Y Y Y N Y N Y
Windows Me or Windows 98 Y#2 Y#2
ServerProtect for Microsoft Windows/Novell NetWare 5.56 Y Y Y N Y N Y
ServerProtect for Microsoft Windows/Novell NetWare 5.7 32bit Y Y Y N Y N Y
64bit
ServerProtect for Microsoft Windows/Novell NetWare 5.8 32bit Y Y Y N Y N Y
64bit
F-Secure Anti-Virus Client Security 5.7 Y Y Y N Y N Y
F-Secure Anti-Virus Client Security 6.01 Y Y Y N Y N Y
F-Secure Client Security 7.0 Y Y Y N Y N Y
F-Secure Client Security 7.1 Y Y Y N Y N Y
F-Secure Client Security 8.01 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 9.00 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 9.01 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 9.10 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 9.11 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 9.20 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 9.31 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 9.32 32bit Y Y Y N Y N Y
64bit
F-Secure Client Security 10.00 32bit Y Y Y N Y N Y
64bit
Forefront Client Security 1.5 32bit Y Y Y Y Y Y Y
64bit
Avira AntiVir Professional 9 32bit Y Y Y Y#1 Y N Y
64bit
Avira AntiVir Professional 10 32bit Y Y Y Y#1 Y Y Y
64bit
Avira Professional Security 13.0.0.3185 32bit Y Y Y Y#1 Y Y Y
64bit
Avira AntiVir Server 10.0.0.1824 32bit Y Y Y Y#3 Y N Y
64bit
Avira Server Security 13.0.0.3185 32bit Y Y Y N Y Y Y
64bit
Kaspersky Open Space Security 6.0.3.837 32bit Y Y Y Y Y Y Y
64bit
Kaspersky Open Space Security 6.0.4.1424 32bit Y Y Y Y Y Y Y
64bit
Kaspersky Endpoint Security 8 for Windows 8.1.0.646 32bit Y Y Y Y Y Y Y
64bit
Kaspersky Endpoint Security 8 for Windows 8.1.0.831 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 4.2.71.2 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 5.0.93.0 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 5.0.94.0 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 5.0.95.0 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 5.2.9.1 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 5.2.15.0 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 6.0.308.0 32bit Y Y Y Y Y Y Y
64bit
ESET NOD32 Antivirus 6.0.314.0 32bit Y Y Y Y Y Y Y
64bit

Legend:
Y: Can be obtained.
N: Cannot be obtained.

#1
This information is obtained as a neutral language (Locale:0x000).

#2
If the anti-virus product is installed on the client with an installation package in MSI format created by Trend Micro Client Packager, this information can be obtained.

#3
This information is obtained as a neutral language (Locale:0x00000009).

Table 2-13 Anti-virus products for which information can be obtained from a Windows client

Product name, version, etc. Installation date/time Registered company name Registered owner name Virus detecting engine version Virus definition file version Virus detection resident/nonresident setup
Symantec AntiVirus Corporate Edition 9.0 Y N N Y Y Y
Symantec AntiVirus Corporate Edition 10.0 32bit Y N N Y Y Y
64bit
Symantec AntiVirus Corporate Edition 10.1 32bit Y N N Y Y Y
64bit
Symantec AntiVirus Corporate Edition 10.2 32bit Y N N Y Y Y
64bit
Symantec Client Security 2.0 Client Y N N Y Y Y
Server
Symantec Client Security 3.0 32bit Y N N Y Y Y
64bit
Symantec Client Security 3.1 32bit Y N N Y Y Y
64bit
Symantec Endpoint Protection 11.0 32bit Y N N Y Y Y
64bit
Symantec Endpoint Protection 12.1 32bit Y N N Y Y Y
64bit
Norton AntiVirus 2009 32bit N N N N Y N
64bit
Norton AntiVirus 2010 32bit Y N N N Y N
64bit
Norton AntiVirus 2011 32bit Y N N N Y N
64bit
Norton AntiVirus 2012 32bit Y N N N Y N
64bit
Norton AntiVirus (20.1.0.24) 32bit Y Y Y Y Y Y
64bit Y Y Y Y Y N
McAfee VirusScan 4.5.1 Y Y Y Y Y Y
McAfee VirusScan Thin Client 6.1.0 Y Y Y Y Y N
McAfee NetShield 4.5 Y Y Y Y Y Y
McAfee VirusScan Enterprise 8.0i Y Y Y Y Y Y
McAfee VirusScan Enterprise 8.5i 32bit Y Y Y Y Y Y
64bit
McAfee VirusScan Enterprise 8.7i 32bit Y Y Y Y Y Y
64bit
McAfee VirusScan Enterprise 8.8 32bit Y Y Y Y Y Y
64bit
McAfee Managed Total Protection 4.7 32bit N N N Y Y N
64bit
McAfee Managed Total Protection 5.0 32bit N N N Y Y N
64bit
McAfee SaaS Endpoint Protection 5.2 32bit N N N Y Y Y
64bit
PC-cillin 2002 Y Y Y Y Y Y
PC-cillin 2003 Y Y Y Y Y Y
PC-cillin 2009 32bit Y Y Y Y Y Y
64bit
PC-cillin 2010 32bit Y Y Y Y Y Y
64bit
Trend Micro Titanium Internet Security 32bit Y N N Y Y Y
64bit
Trend Micro Titanium Internet Security 2012 32bit Y N N Y Y Y
64bit
Trend Micro Titanium Internet Security 2013 32bit Y N N Y Y Y
64bit
OfficeScan Corporate Edition 5.5 Windows NT Y Y Y Y Y Y
Windows Me or Windows 98
OfficeScan Corporate Edition 5.58 Windows NT Y N N Y Y Y
Windows Me or Windows 98
OfficeScan Corporate Edition 6.5 Windows NT Y N N Y Y Y
Windows Me or Windows 98
OfficeScan Corporate Edition 7.0 Windows NT Y N N Y Y Y
Windows Me or Windows 98
OfficeScan Corporate Edition 7.3 Windows NT
32bit
Y N N Y Y Y
Windows NT
64bit
Windows Me or Windows 98
OfficeScan Corporate Edition 8.0 Windows NT Y N N Y Y Y
Windows Me or Windows 98
OfficeScan Corporate Edition 10.0 Windows NT Y N N Y Y Y
Windows Me or Windows 98
OfficeScan Corporate Edition 10.5 Windows NT Y N N Y Y Y
Windows Me or Windows 98
OfficeScan Corporate Edition 10.6 Windows NT Y N N Y Y Y
Windows Me or Windows 98
ServerProtect for Microsoft Windows/Novell NetWare 5.56 N Y Y Y Y Y
ServerProtect for Microsoft Windows/Novell NetWare 5.7 32bit N Y Y Y Y Y
64bit
ServerProtect for Microsoft Windows/Novell NetWare 5.8 32bit N Y Y Y Y Y
64bit
F-Secure Anti-Virus Client Security 5.7 N N N N Y N
F-Secure Anti-Virus Client Security 6.01 N N N N Y N
F-Secure Client Security 7.0 N N N N Y N
F-Secure Client Security 7.1 N N N N Y N
F-Secure Client Security 8.01 32bit N N N N Y N
64bit
F-Secure Client Security 9.00 32bit N N N N Y N
64bit
F-Secure Client Security 9.01 32bit N N N N Y N
64bit
F-Secure Client Security 9.10 32bit N N N N Y N
64bit
F-Secure Client Security 9.11 32bit N N N N Y N
64bit
F-Secure Client Security 9.20 32bit N N N N Y N
64bit
F-Secure Client Security 9.31 32bit N N N N Y N
64bit
F-Secure Client Security 9.32 32bit N N N N Y N
64bit
F-Secure Client Security 10.00 32bit N N N N Y N
64bit
Forefront Client Security 1.5 32bit Y N N Y Y Y
64bit
Avira AntiVir Professional 9 32bit N N N Y Y N
64bit
Avira AntiVir Professional 10 32bit N N N Y Y N
64bit
Avira Professional Security 13.0.0.3185 32bit N N N Y Y N
64bit
Avira AntiVir Server 10.0.0.1824 32bit Y N N Y Y N
64bit
Avira Server Security 13.0.0.3185 32bit N N N Y Y N
64bit
Kaspersky Open Space Security 6.0.3.837 32bit Y N N N N Y
64bit
Kaspersky Open Space Security 6.0.4.1424 32bit Y N N N N Y
64bit
Kaspersky Endpoint Security 8 for Windows 8.1.0.646 32bit Y N N N N Y
64bit
Kaspersky Endpoint Security 8 for Windows 8.1.0.831 32bit Y N N N N Y
64bit
ESET NOD32 Antivirus 4.2.71.2 32bit Y N N N Y N
64bit
ESET NOD32 Antivirus 5.0.93.0 32bit Y N N N Y N
64bit
ESET NOD32 Antivirus 5.0.94.0 32bit Y N N N Y N
64bit
ESET NOD32 Antivirus 5.0.95.0 32bit Y N N N Y N
64bit
ESET NOD32 Antivirus 5.2.9.1 32bit Y N N N Y N
64bit
ESET NOD32 Antivirus 5.2.15.0 32bit Y N N N Y N
64bit
ESET NOD32 Antivirus 6.0.308.0 32bit Y N N N Y N
64bit
ESET NOD32 Antivirus 6.0.314.0 32bit Y N N N Y N
64bit

Legend:
Y: Can be obtained.
N: Cannot be obtained.

Settings that allow judgment of the resident/nonresident status

In anti-virus product software information, JP1/Software Distribution can obtain the resident/nonresident status for some products but not all. Whether an anti-virus product is resident or nonresident is judged based on whether a certain setting of the anti-virus product is enabled during inventory information acquisition.

Table 2-14 shows the settings used to judge the resident/nonresident status of each anti-virus product.

Table 2-14 Settings that allow judgment of the resident/nonresident status of the Windows version of anti-virus products

Product name Judging the resident/nonresident status
Symantec AntiVirus Corporate Edition Judged to be resident when Enable Auto-Protect is on.
Symantec Client Security
Symantec Endpoint Protection Judged to be resident when Enable File System Auto-Protect is on.
Norton AntiVirus N/A
McAfee VirusScan Judged to be resident when Enable System scan is on.
McAfee VirusScan Enterprise (Version 8.0i, 8.5i, or 8.7i) Judged to be resident when Enable on-access scanning at system startup is on.
McAfee VirusScan Enterprise (Version 8.8) Judged to be resident when Enabled or Disable is set for On-access scanning in Open Console.
McAfee VirusScan Thin Client N/A
McAfee NetShield Judged to be resident when Enable on-access scanning at system startup is on.
McAfee Managed Total Protection (Version 4.7 or 5.0) N/A
McAfee Managed Total Protection (Version 5.2) Judged to be resident when Enabled or Disable is set for On-access scanning in Open Console.
PC-cillin (Version 2002 or 2003) Judged to be resident when Enable Real-time Scan is on.
PC-cillin (Version 2009 or 2010) Judged to be resident when Infected files and suspected spyware is on.
Trend Micro Titanium Internet Security Judged to be resident when Protection Against Viruses & Spyware is on.
Trend Micro Titanium Internet Security(Version 2012 or later)
OfficeScan Corporate Edition (Version 7.0 or 7.3) When the management server's Real-time Scan Settings - Enable Real-time Scan (Enable real-time scan in the case of Version 5.5 or 5.58) is turned off and the setting is applied to clients, real-time searching of clients stops. When this occurs, the product is judged to be nonresident.
OfficeScan Corporate Edition (Version 8.0, 10.0, 10.5, or 10.6) Judged to be resident when the management server's Real-time Scan Settings - Enable virus/malware scan is turned on.
ServerProtect for Microsoft Windows/Novell NetWare When the information server's Real-time Scan - Enable Real-time Scan is turned off and the setting is applied to general servers, real-time searching of general servers stops. When this occurs, the product is judged to be nonresident.
F-Secure Anti-Virus Client Security N/A
F-Secure Client Security(Version 7.0, 7.1, or 8.01) N/A
F-Secure Client Security(Version 9.00 or later) Judged to be resident when Turn on real-time scanning is on. To select this option, in the Open F-Secure Client Security dialog box, select Tasks, Settings, Virus and spyware scanning, and then Turn on real-time scanning.
Microsoft Forefront Client Security Judged to be resident when Use real-time protection (recommended) is on.
Avira AntiVir Professional N/A
Avira Professional Security N/A
Avira AntiVir Server N/A
Avira Server Security N/A
Kaspersky Open Space Security Becomes resident when Enable protection is on.
Kaspersky Endpoint Security 8 for Windows Judged to be non-resident when Pause protection and control.. is on.
ESET NOD32 Antivirus N/A

Legend:
N/A: The resident/nonresident status cannot be obtained.

(2) Acquiring software information by using software search lists

A Get software information from client job with the search all software method specified during job creation enables you to use software search lists to search the software installed on the client. There are two types of software search lists:

The following figure illustrates the concept of using software search lists to acquire software information.

Figure 2-5 Using software search lists to acquire software information

[Figure]

For details about how to make software search lists, see 3.2.4 Creating a software search list in the manual Administrator's Guide Volume 1.

(3) Managing software information by using the software inventory dictionary

A software inventory dictionary is created when you collect software information using the search for a file method in a Get software information from client job. In the software dictionary, you must specify whether each software program is to be managed and, if so, under what name it will be managed.

When you display a host's software inventory information in the System Configuration, Destination, or Directory Information window, the window displays only the software that was specified as managed in the software inventory dictionary. You can use the Count Result page of Inventory Viewer to check the software that has exceeded or is nearing its license count threshold.

For details about how to edit the software inventory dictionary, see 3.2.5 Filtering a software inventory in the manual Administrator's Guide Volume 1.

The following figure shows the concept of using the software inventory dictionary to manage software information.

Figure 2-6 Using the software inventory dictionary to manage software information

[Figure]