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Job Management Partner 1/Software Distribution Description and Planning Guide
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You can obtain the system information used to manage clients' system usage status and the registry information for the clients. For details about how to acquire system and registry information, see 3.1 Collecting system information in the manual Administrator's Guide Volume 1.
The following provides the details about the system and registry information that can be acquired.
You can obtain the information shown in Tables 2-1 through 2-6 from a Windows client.
For the system information that can be obtained from JP1/Software Distribution 06-53 or earlier, see Table 2-1 and Table 2-2. These tables use the same legend and remarks.
Table 2-1 Available system information 1 (available from JP1/Software Distribution version 06-53 or earlier)
| Available system information | Target OS | ||||||
|---|---|---|---|---|---|---|---|
| Windows | |||||||
| XP | Svr 2003 | Vista | Svr 2008 | 7 | Svr 2012 | 8 | |
| Client version | Y | Y | Y | Y | Y | Y | Y |
| Computer name | Y | Y | Y | Y | Y | Y | Y |
| Machine type | -- | -- | -- | -- | -- | -- | -- |
| OS | Y | Y | Y | Y | Y | Y | Y |
| Name of OS family#1 | Y | Y | Y | Y | Y | Y | Y |
| OS version | Y | Y | Y | Y | Y | Y | Y |
| OS sub-version | Y | Y | Y | Y | Y | Y | Y |
| OS build number/OS patch#2 | Y | Y | Y | Y | Y | Y | Y |
| WMI#3 | Y | Y | Y | Y | Y | Y | Y |
| Domain type | Y | Y | Y | Y | Y | Y | Y |
| Company name | Y | Y | Y#4 | Y#4 | Y#4 | Y#4 | Y#4 |
| Owner | Y | Y | Y | Y | Y | Y | Y |
| CPU type#5 | Y | Y | Y | Y | Y | Y | Y |
| Coprocessor | Y | Y | Y | Y | Y | Y | Y |
| CPU clock speed#5, #6 | Y | Y | Y | Y | Y | Y | Y |
| Number of processors | Y | Y | Y | Y | Y | Y | Y |
| Real memory size | Y | Y | Y | Y | Y | Y | Y |
| Usable user memory size | Y | Y | Y | Y | Y | Y | Y |
| Usable system resource size | Y | Y | Y | Y | Y | Y | Y |
| Maker name | Y | Y | Y | Y | Y | Y | Y |
| Model | Y | Y | Y | Y | Y | Y | Y |
| Drive type#7, #8 | Y | Y | Y | Y | Y | Y | Y |
| Free hard disk space#9 | Y#7 | Y#7 | Y | Y | Y | Y | Y |
| Total disc capacity#8 | Y#7 | Y#7 | Y | Y | Y | Y | Y |
| Video driver | Y | Y | Y | Y | Y | Y | Y |
| Video chip | Y | Y | Y | Y | Y | Y | Y |
| VRAM size | Y | Y | Y | Y | Y | Y | Y |
| Display | Y | Y | Y#10 | Y#10 | Y#10 | Y#10 | Y#10 |
| Network adapter | Y | Y | Y | Y | Y | Y | Y |
| Subnet mask | Y | Y | Y | Y | Y | Y | Y |
| Default router address | Y | Y | Y | Y | Y | Y | Y |
| MAC address | Y | Y | Y | Y | Y | Y | Y |
Table 2-2 Available system information 2 (available from JP1/Software Distribution version 06-53 or earlier)
| Available system information | Target OS | ||||
|---|---|---|---|---|---|
| Windows | |||||
| NT 4.0 | 2K | 95 | 98 | Me | |
| Client version | Y | Y | Y | Y | Y |
| Computer name | Y | Y | Y | Y | Y |
| Machine type | -- | -- | -- | -- | -- |
| OS | Y | Y | Y | Y | Y |
| Name of OS family#1 | W | Y | -- | -- | -- |
| OS version | Y | Y | Y | Y | Y |
| OS sub-version | Y | Y | Y | Y | Y |
| OS build number/OS patch#2 | Y | Y | -- | -- | -- |
| WMI#3 | Y | Y | Y | Y | Y |
| Domain type | W | Y | N/A | N/A | N/A |
| Company name | Y | Y | Y | Y | Y |
| Owner | Y | Y | Y | Y | Y |
| CPU type#5 | Y | Y | Y | Y | Y |
| Coprocessor | Y | Y | Y | Y | Y |
| CPU clock speed#5, #6 | Y | Y | Y | Y | Y |
| Number of processors | Y | Y | Y | Y | Y |
| Real memory size | Y | Y | Y | Y | Y |
| Usable user memory size | Y | Y | Y | Y | Y |
| Usable system resource size | Y | Y | Y | Y | Y |
| Maker name | W | Y | W | W | Y |
| Model | W | Y | W | W | Y |
| Drive type#7, #8 | Y | Y | Y | Y | Y |
| Free hard disk space#9 | Y#7 | Y#7 | Y | Y | Y |
| Total disc capacity#8 | Y#7 | Y#7 | Y | Y | Y |
| Video driver | Y | Y | Y | Y | Y |
| Video chip | Y | Y | Y | Y | Y |
| VRAM size | Y | Y | W | W | Y |
| Display | Y | Y | Y | Y | Y |
| Network adapter | Y | Y | W | Y | Y |
| Subnet mask | Y | Y | W | Y | Y |
| Default router address | Y | Y | W | Y | Y |
| MAC address | Y | Y | Y#9 | Y | Y |
For the system information that can be obtained from JP1/Software Distribution 06-71 through 08-10, see Table 2-3 and Table 2-4. These tables use the same legend and remarks.
Table 2-3 Available system information 1 (additional information that is available from JP1/Software Distribution 06-71 through 08-10)
| Available system information | Target OS | ||||||
|---|---|---|---|---|---|---|---|
| Windows | |||||||
| XP | Svr 2003 | Vista | Svr 2008 | 7 | Svr 2012 | 8 | |
| Computer description | Y | Y | Y | Y | Y | Y | Y |
| Internet Explorer version | Y | Y | Y | Y | Y | Y | Y |
| Windows Installer#1 | Y | Y | Y | Y | Y | Y | Y |
| MBSA#2 | Y | Y | N/A | N/A | N/A | N/A | N/A |
| Windows Update Agent#3 | Y | Y | Y | Y | Y | Y | Y |
| IE batch information | Y | Y | Y | Y | Y | Y | Y |
| Domain/workgroup | Y | Y | Y | Y | Y | Y | Y |
| Logon user name#4 | Y | Y | Y | Y | Y | Y | Y |
| Full name of user#4, #5 | Y | Y | Y | Y | Y | Y | Y |
| User description#4, #5 | Y | Y | Y | Y | Y | Y | Y |
| OS serial number | Y | Y | Y | Y | Y | Y | Y |
| Locale | Y | Y | Y | Y | Y | Y | Y |
| OS language | Y | Y | Y | Y | Y | Y | Y |
| Current time zone | Y | Y | Y | Y | Y | Y | Y |
| OS installation date/time | Y | Y | Y | Y | Y | Y | Y |
| Last startup date/time | Y | Y | Y | Y | Y | Y | Y |
| Boot device | Y | Y | Y | Y | Y | Y | Y |
| Windows directory | Y | Y | Y | Y | Y | Y | Y |
| System directory | Y | Y | Y | Y | Y | Y | Y |
| Speed of external clock for CPU | Y | Y | Y | Y | Y | Y | Y |
| Memory slot capacity | Y | Y | Y | Y | Y | Y | Y |
| Available physical memory | Y | Y | Y | Y | Y | Y | Y |
| Total virtual memory size | Y | Y | Y | Y | Y | Y | Y |
| Available virtual memory | Y | Y | Y | Y | Y | Y | Y |
| Page file size | Y | Y | Y | Y | Y | Y | Y |
| Machine UUID#6 | Y | Y | Y | Y | Y | Y | Y |
| Machine serial number#7 | Y | Y | Y | Y | Y | Y | Y |
| BIOS manufacturer | Y | Y | Y | Y | Y | Y | Y |
| BIOS release date/time | Y | Y | Y | Y | Y | Y | Y |
| BIOS version | Y | Y | Y | Y | Y | Y | Y |
| BIOS version (SMBIOS) | Y | Y | Y | Y | Y | Y | Y |
| AMT firmware version#8 | Y | Y | Y | Y | Y | -- | Y |
| Type of primary bus | Y | Y | Y | Y | Y | Y | Y |
| Type of secondary bus | Y | Y | Y | Y | Y | Y | Y |
| Keyboard | Y | Y | Y | Y | Y | Y | Y |
| Mouse | Y | Y | Y | Y | Y | Y | Y |
| Number of mouse buttons | Y | Y | Y#4, #9 | Y#4, #9 | Y#4, #9 | Y#4, #9 | Y#4, #9 |
| File system#10 | Y | Y | Y | Y | Y | Y | Y |
| Model of hard disk | Y | Y | Y | Y | Y | Y#14 | Y |
| Hard disk capacity | Y | Y | Y | Y | Y | Y#14 | Y |
| Hard disk interface | Y | Y | Y | Y | Y | Y#14 | Y |
| Number of hard disk partitions | Y | Y | Y | Y | Y | Y#14 | Y |
| CD-ROM drive | Y | Y | Y | Y | Y | Y | Y |
| Monitor type | Y | Y | Y | Y | Y | Y | Y |
| Sound card manufacturer | Y | Y | Y | Y | Y | Y | Y |
| Product name of sound card | Y | Y | Y | Y | Y | Y | Y |
| IP address | Y | Y | Y | Y | Y | Y | Y |
| Primary DNS server address | Y | Y | Y | Y | Y | Y | Y |
| Secondary DNS server address | Y | Y | Y | Y | Y | Y | Y |
| DHCP | Y | Y | Y | Y | Y | Y | Y |
| DHCP server address | Y | Y | Y | Y | Y | Y | Y |
| DHCP lease expiration date/time | Y | Y | Y | Y | Y | Y | Y |
| DHCP lease acquisition date/time | Y | Y | Y | Y | Y | Y | Y |
| WINS server address#11 | Y | Y | Y | Y | Y | Y | Y |
| Printer name#4 | Y | Y | Y | Y | Y | Y | Y |
| Printer driver#4 | Y | Y | Y | Y | Y | Y | Y |
| Printer paper size#4 | Y | Y | Y | Y | Y | Y | Y |
| Printer type#4, #12 | Y | Y | Y | Y | Y | Y | Y |
| Shared name of printer#4 | Y | Y | Y | Y | Y | Y | Y |
| Printer server name#4 | Y | Y | Y | Y | Y | Y | Y |
| Printer port#4, #13 | Y | Y | Y | Y | Y | Y | Y |
Table 2-4 Available system information 2 (additional information that is available from JP1/Software Distribution 06-71 through 08-10)
| Available system information | Target OS | ||||
|---|---|---|---|---|---|
| Windows | |||||
| NT 4.0 | 2K | 95 | 98 | Me | |
| Computer description | N/A | N/A | W | W | Y |
| Internet Explorer version | Y | Y | Y | Y | Y |
| Windows Installer#1 | Y | Y | -- | Y | Y |
| MBSA#2 | Y | Y | N/A | N/A | N/A |
| Windows Update Agent#3 | N/A | Y | N/A | N/A | N/A |
| IE batch information | Y | Y | Y | Y | Y |
| Domain/workgroup | W | Y | W | W | Y |
| Logon user name#4 | W | Y | W | W | Y |
| Full name of user#4, #5 | W | Y | N/A | N/A | N/A |
| User description#4, #5 | W | Y | N/A | N/A | N/A |
| OS serial number | W | Y | W | W | Y |
| Locale | W | Y | W | W | Y |
| OS language | W | Y | W | W | Y |
| Current time zone | W | Y | W | W | Y |
| OS installation date/time | W | Y | W | W | Y |
| Last startup date/time | -- | -- | -- | -- | -- |
| Boot device | W | Y | W | W | Y |
| Windows directory | Y | Y | Y | Y | Y |
| System directory | Y | Y | Y | Y | Y |
| Speed of external clock for CPU | W | Y | W | W | Y |
| Memory slot capacity | W | Y | W | W | Y |
| Available physical memory | W | Y | W | W | Y |
| Total virtual memory size | W | Y | W | W | Y |
| Available virtual memory | W | Y | W | W | Y |
| Page file size | W | Y | W | W | Y |
| Machine UUID#6 | W | Y | W | W | Y |
| Machine serial number#7 | W | Y | W | W | Y |
| BIOS manufacturer | W | Y | W | W | Y |
| BIOS release date/time | W | Y | W | W | Y |
| BIOS version | W | Y | W | W | Y |
| BIOS version (SMBIOS) | W | Y | W | W | Y |
| AMT firmware version#8 | -- | -- | -- | -- | -- |
| Type of primary bus | W | Y | W | W | Y |
| Type of secondary bus | W | Y | W | W | Y |
| Keyboard | W | Y | W | W | Y |
| Mouse | W | Y | W | W | Y |
| Number of mouse buttons | W | Y | W | W | Y |
| File system#10 | W | Y | W | W | Y |
| Model of hard disk | W | Y | W | W | Y |
| Hard disk capacity | W | Y | W | W | Y |
| Hard disk interface | W | Y | W | W | Y |
| Number of hard disk partitions | W | Y | W | W | Y |
| CD-ROM drive | W | Y | W | W | Y |
| Monitor type | W | Y | W | W | Y |
| Sound card manufacturer | W | Y | W | W | Y |
| Product name of sound card | W | Y | W | W | Y |
| IP address | Y | Y | W | Y | Y |
| Primary DNS server address | W | Y | W | W | Y |
| Secondary DNS server address | W | Y | W | W | Y |
| DHCP | W | Y | W | W | Y |
| DHCP server address | W | Y | W | W | Y |
| DHCP lease expiration date/time | W | Y | W | W | Y |
| DHCP lease acquisition date/time | W | Y | W | W | Y |
| WINS server address#11 | W | Y | -- | -- | Y |
| Printer name#4 | Y | Y | Y | Y | Y |
| Printer driver#4 | Y | Y | Y | Y | Y |
| Printer paper size#4 | Y | Y | Y | Y | Y |
| Printer type#4, #12 | Y | Y | Y | Y | Y |
| Shared name of printer#4 | Y | Y | Y | Y | Y |
| Printer server name#4 | Y | Y | Y | Y | Y |
| Printer port#4, #13 | Y | Y | Y | Y | Y |
For the system information that can be obtained from JP1/Software Distribution 08-51 or later versions, see Table 2-5 and Table 2-6. These tables use the same legend and remarks.
Table 2-5 Available system information 1 (additional information available from JP1/Software Distribution 08-51 or later versions)
| Available system information | Target OS | ||||||
|---|---|---|---|---|---|---|---|
| Windows | |||||||
| XP | Svr 2003 | Vista | Svr 2008 | 7 | Svr 2012 | 8 | |
| Guest account | Y | Y | Y | Y | Y | Y | Y |
| Weak password#1#2 | Y | Y | Y | Y | Y | Y | Y |
| Elapsed days since a password modification#3 | Y | Y | Y | Y | Y | Y | Y |
| Non-expiring password | Y#4 | Y#4 | Y#4 | Y#4 | Y#4 | Y#4 | Y#4 |
| Autologon setting#5 | Y | Y | Y | Y | Y | Y | Y |
| Shared folder#2 | Y | Y | Y | Y | Y | Y | Y |
| Anonymous connection#5 | Y | Y | Y | Y | Y | Y | Y |
| Screensaver#5, #6, #7 | Y | Y | Y | Y | Y | Y | Y |
| Screensaver password protection function#5, #6, #7, #8 | Y | Y | Y | Y | Y | Y | Y |
| Power on password | Y | Y | Y | Y | Y | Y | Y |
| Windows Firewall settings#5, #9 | Y#10 | Y#10 | Y | Y#7 | Y | Y | Y |
| Windows Automatic Updates#5 | Y | Y | Y | Y | Y | Y | Y |
| Unnecessary service#11 | Y | Y | Y | Y | Y | Y | Y |
| Turn off monitor (AC)#12 | Y | Y | Y | Y | Y | Y | Y |
| Turn off monitor (DC)#12 | Y | Y | Y | Y | Y | Y | Y |
| Processor Throttle (AC)#12 | Y | Y | Y | Y | Y | Y | Y |
| Processor Throttle (DC)#12 | Y | Y | Y | Y | Y | Y | Y |
| Turn off hard disks (AC)#12 | Y | Y | Y | Y | Y | Y | Y |
| Turn off hard disks (DC)#12 | Y | Y | Y | Y | Y | Y | Y |
| System standby/Sleep (AC)#12 | Y | Y | Y | Y | Y | Y | Y |
| System standby/Sleep (DC)#12 | Y | Y | Y | Y | Y | Y | Y |
| System hibernates (AC)#12 | Y | Y | Y | Y | Y | Y | Y |
| System hibernates (DC)#12 | Y | Y | Y | Y | Y | Y | Y |
| BitLocker-based encryption information#2, #13, #14 | N/A | N/A | Y#15 | Y | Y#15 | -- | Y#15 |
| HIBUN FDE-based encryption information#13, #16 | Y#17 | -- | Y#17 | -- | Y#17 | -- | Y#17 |
Table 2-6 Available system information 2 (additional information available from JP1/Software Distribution 08-51 or later versions)
| Available system information | Target OS | ||||
|---|---|---|---|---|---|
| Windows | |||||
| NT 4.0 | 2K | 95 | 98 | Me | |
| Guest account | Y | Y | N/A | N/A | N/A |
| Weak password#1#2 | Y | Y | N/A | N/A | N/A |
| Elapsed days since a password modification#3 | Y | Y | N/A | N/A | N/A |
| Non-expiring password | Y | Y#4 | N/A | N/A | N/A |
| Autologon setting#5 | Y | Y | N/A | N/A | N/A |
| Shared folder#2 | Y | Y | -- | Y | Y |
| Anonymous connection#5 | Y | Y | N/A | Y | Y |
| Screensaver#5, #6, #7 | Y | Y | -- | Y | Y |
| Screensaver password protection function#5, #6, #7, #8 | Y | Y | -- | Y | Y |
| Power on password | W | Y | N/A | W | Y |
| Windows Firewall settings#5, #9 | N/A | N/A | N/A | N/A | N/A |
| Windows Automatic Updates#5 | N/A | Y | N/A | N/A | N/A |
| Unnecessary service#11 | Y | Y | N/A | N/A | N/A |
| Turn off monitor (AC)#12 | N/A | Y | N/A | Y | Y |
| Turn off monitor (DC)#12 | N/A | Y | N/A | Y | Y |
| Processor Throttle (AC)#12 | N/A | N/A | N/A | N/A | N/A |
| Processor Throttle (DC)#12 | N/A | N/A | N/A | N/A | N/A |
| Turn off hard disks (AC)#12 | N/A | Y | N/A | Y | Y |
| Turn off hard disks (DC)#12 | N/A | Y | N/A | Y | Y |
| System standby/Sleep (AC)#12 | N/A | Y | N/A | Y | Y |
| System standby/Sleep (DC)#12 | N/A | Y | N/A | Y | Y |
| System hibernates (AC)#12 | N/A | Y | N/A | Y | Y |
| System hibernates (DC)#12 | N/A | Y | N/A | Y | Y |
| BitLocker-based encryption information#2, #13, #14 | N/A | N/A | N/A | N/A | N/A |
| HIBUN FDE-based encryption information#13, #16 | -- | -- | -- | -- | -- |
The following table shows the system information that can be obtained from a UNIX client.
Table 2-7 Available system information (UNIX client)
| Available system information | Target OS | ||
|---|---|---|---|
| UNIX | |||
| HP-UX | Solaris | AIX | |
| Client version | Y | Y | Y |
| Computer name#1 | Y | Y | Y |
| Workstation type | Y | Y | Y |
| OS | Y | Y | Y |
| Name of OS family | N/A | N/A | N/A |
| Distribution | N/A | N/A | N/A |
| OS version | Y | Y | Y |
| OS sub-version | N/A | N/A | N/A |
| OS build number/OS patch#2 | Y | Y | Y |
| OS license#3 | -- | -- | -- |
| WMI | N/A | N/A | N/A |
| Domain type | N/A | N/A | N/A |
| Company name | N/A | N/A | N/A |
| Owner | N/A | N/A | N/A |
| CPU type#4 | Y | Y | Y |
| Existence of coprocessor | N/A | N/A | N/A |
| CPU clock speed#4 | Y | Y | Y |
| Number of processors | Y | Y | Y |
| Installed RAM | Y | Y | Y |
| Usable user memory size | Y | Y | Y |
| Usable system resource size | -- | -- | -- |
| Maker name | -- | Y | -- |
| Model | Y | N/A | Y |
| Drive type | N/A | N/A | N/A |
| Free space#5 | Y | Y | Y |
| Partition size#5 | Y | Y | Y |
| Video driver | -- | -- | -- |
| Video chip | -- | -- | -- |
| VRAM | -- | -- | -- |
| Display | -- | -- | Y |
| Network adapter | Y | -- | Y |
| Subnet mask | Y | Y | Y |
| Default router address | Y | Y | Y |
| MAC address | Y | Y | Y |
| Computer description | N/A | N/A | N/A |
| Internet Explorer version | N/A | N/A | N/A |
| Windows Installer | N/A | N/A | N/A |
| MBSA | N/A | N/A | N/A |
| Windows Update Agent | N/A | N/A | N/A |
| IE patch | N/A | N/A | N/A |
| Domain/Workgroup | N/A | N/A | N/A |
| Logon user name | N/A | N/A | N/A |
| Full name of user | N/A | N/A | N/A |
| User description | N/A | N/A | N/A |
| OS serial number | -- | -- | -- |
| Locale | -- | -- | -- |
| OS language | -- | -- | -- |
| Current time zone | Y | Y | Y |
| OS installation date/time | -- | -- | -- |
| Last startup date/time | Y | Y | Y |
| Boot device | -- | -- | Y |
| Windows directory | N/A | N/A | N/A |
| System directory | -- | -- | -- |
| Clock speed of the external CPU | -- | -- | -- |
| Memory slot capacity | -- | -- | -- |
| Available physical memory | Y | -- | Y#6 |
| Total capacity of virtual memory | -- | -- | -- |
| Available virtual memory | -- | -- | -- |
| Page file capacity | Y | -- | Y |
| Machine UUID | -- | -- | -- |
| Machine serial number | Y#7 | -- | Y |
| BIOS manufacturer | -- | -- | -- |
| BIOS release date/time | -- | -- | -- |
| BIOS version | -- | -- | -- |
| BIOS version (SMBIOS) | -- | -- | -- |
| AMT firmware version | -- | -- | -- |
| Type of primary bus | -- | -- | -- |
| Type of secondary bus | -- | -- | -- |
| Keyboard | -- | -- | Y |
| Mouse | -- | -- | Y |
| Number of mouse buttons | -- | -- | Y |
| File system#8 | Y | Y | Y |
| Model of hard disk | -- | -- | Y |
| Hard disk capacity | -- | -- | Y |
| Hard disk interface | -- | -- | Y |
| Number of hard disk partitions | -- | -- | -- |
| CD-ROM drive | -- | Y | Y |
| Monitor type | -- | -- | Y |
| Sound card manufacturer | -- | -- | Y |
| Product name of sound card | -- | -- | Y |
| IP address | Y | Y | Y |
| Primary DNS server address | Y | Y | Y |
| Secondary DNS server address | Y | Y | Y |
| DHCP | -- | -- | -- |
| DHCP server address | -- | -- | -- |
| Expiration date/time of DHCP lease | -- | -- | -- |
| Acquired date/time of DHCP lease | -- | -- | -- |
| WINS server address | N/A | N/A | N/A |
| Printer name | -- | -- | -- |
| Printer driver | -- | -- | -- |
| Printer sheet size | -- | -- | -- |
| Printer type | -- | -- | -- |
| Shared name of printer | -- | -- | -- |
| Printer server name | -- | -- | -- |
| Printer port | -- | -- | -- |
| Guest account | N/A | N/A | N/A |
| Weak password | N/A | N/A | N/A |
| Elapsed days since a password modification#9 | Y | Y | Y |
| Non-expiring password | N/A | N/A | N/A |
| Autologon setting | N/A | N/A | N/A |
| Shared folder#10 | Y | Y | Y |
| Anonymous connection | N/A | N/A | N/A |
| Screensaver | N/A | N/A | N/A |
| Screensaver password protection function | N/A | N/A | N/A |
| Power on password | N/A | N/A | N/A |
| Windows Firewall settings | N/A | N/A | N/A |
| Windows Automatic Updates | N/A | N/A | N/A |
| Unnecessary service | N/A | N/A | N/A |
You can collect registry information for each client. You can use this information to restore a PC in the event of an error.
You can obtain the following registry paths:
Note that registry information cannot be collected for a client whose version is 05-20 or earlier.
When the OS obtains registry information from a Windows 8, Windows Server 2012, Windows 7, Windows Server 2008 or Windows Vista client via a relay manager whose version is 08-10 or later, the following restrictions apply:
If you logged on as a user without administrator permissions, when you use the following system acquisition methods you might fail to obtain some system information.
System information acquisition methods
Items for which information cannot be obtained
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