Job Management Partner 1/Client Security Control Description, User's Guide and Operator's Guide

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17.3.1 List of JP1/CSC - Manager messages

The following table describes and lists the variables in messages that take specific values.

Table 17-4 Types and descriptions of the variables in messages that take specific values

Variable Value Description
request-source AIM Judgment of the security level when AIM updated the inventory.
PC List window The administrator performed an operation on the PC List window (evaluation of the security level, message notification, or rejection or permission for network connection for a client).
cscaction command The action was implemented by the cscaction command.
cscjudge command The security level was judged by the cscjudge command.
cscnetctrl command Network connection control performed by the cscnetctrl command.
Register Permitted PCs window The administrator performed an operation in the Register Permitted PCs window.
control-type Permit Permission to connect the client to the network
Refuse Refusal to connect the client to the network
Refuse in the emergency Immediate denial of client connection to the network.
action-result Success The action (notification to the administrator, notification to the user, or network control) was successful.
Failure The action (notification to the administrator, notification to the user, or network control) was not successful.
Partial success The action (notification to the administrator, notification to the user, or network control) was partially successful.
Not performed The action (notification to the administrator, notification to the user, or network control) has not been performed yet.
request-contents Request to judge security level A request to judge the security level of the client
Request to add PC information A request to add information about a new client
Request to update PC information A request to update information about the client
Request to delete PC information A request to delete information about the client
Request to control network connection A request to control client's connection to the network

The messages of JP1/CSC - Manager are as follows:

Organization of this subsection
(1) Messages regarding JP1/CSC - Manager (0001 to 0999)
(2) Messages regarding commands (1000 to 1999)
(3) Messages regarding the execution of operations on the Policy Management window (2000 to 2999)
(4) Messages regarding linkage with JP1/CSC - Manager Remote Option (3000 to 3199)

(1) Messages regarding JP1/CSC - Manager (0001 to 0999)

KDSL0001-I

Setup of the manager environment was successful.

JP1/CSC - Manager was successfully configured.

(S)
Ends the configuration of JP1/CSC - Manager.

KDSL0002-E

An attempt to set up the manager environment has failed. Execution permissions are lacking.

JP1/CSC - Manager could not be configured because an unauthorized user attempted the configuration.

(S)
Cancels the configuration of JP1/CSC - Manager.

(O)
Check the user role and reconfigure JP1/CSC - Manager.

KDSL0004-E

An attempt to set up the manager environment has failed. A file I/O error occurred. (error code = [error-code])

JP1/CSC - Manager could not be configured because a file I/O error occurred.

(S)
Cancels the configuration of JP1/CSC - Manager.

(O)
Check whether the disk has sufficient free space or an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL0005-E

An attempt to set up the manager environment has failed. An internal error occurred. (error code = [error-code])

JP1/CSC - Manager could not be configured because an internal error occurred.

(S)
Cancels the configuration of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0006-E

An attempt to set up the manager environment has failed. A database access error occurred. (error code = [error-code])

JP1/CSC - Manager could not be configured because a database access error occurred.

(S)
Cancels the configuration of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0007-E

An attempt to set up the manager environment has failed. Asset Information Manager is not installed. (error code = [error-code])

The JP1/CSC - Manager environment could not be set up because AIM was not installed.

(S)
Cancels the setup of the JP1/CSC - Manager environment.

(O)
Check whether AIM has been installed correctly.

KDSL0008-E

An attempt to set up the manager environment has failed. There is no history information that corresponds to the asset information. (asset information = [asset-ID])

The JP1/CSC - Manager environment could not be set up because the history information corresponding to the asset information did not exist.

(S)
Cancels the setup of the JP1/CSC - Manager environment.

(O)
Contact the system administrator.

KDSL0009-E

An attempt to set up the manager environment has failed. There is no asset that corresponds to the asset information. (asset information = [asset-ID])

The JP1/CSC - Manager environment could not be set up because the asset corresponding to the asset information did not exist.

(S)
Cancels the setup of JP1/CSC - Manager environment.

(O)
Contact the system administrator.

KDSL0010-I (0x00005400)

The manager has started.

JP1/CSC - Manager has started.

(S)
Started JP1/CSC - Manager.

KDSL0011-E

An attempt to start the manager has failed. Manager setup has not been completed. (error code = [error-code])

JP1/CSC - Manager could not be started because JP1/CSC - Manager was not completely set up.

(S)
Cancels the startup of JP1/CSC - Manager.

(O)
Set up JP1/CSC - Manager and then start JP1/CSC - Manager again. If the problem is not resolved, contact the system administrator.

KDSL0012-E (0x00005401)

An attempt to start the manager has failed. The communication environment cannot be initialized. (error code = [error-code])

JP1/CSC - Manager could not be started because the communication environment could not be initialized.

(S)
Cancels the startup of JP1/CSC - Manager.

(O)
Check whether the port number specified in the setup window of JP1/CSC - Manager is available on the machine where JP1/CSC - Manager is installed. If the specified port number cannot be used on the machine, set up JP1/CSC - Manager again and specify a port number that can be used on the machine.

KDSL0013-E (0x00005402)

An attempt to start the manager has failed. A database access error occurred. (error code = [error-code])

JP1/CSC - Manager could not be started because a database access error occurred.

(S)
Cancels the startup of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0014-E (0x00005403)

An attempt to start the manager has failed. An internal error occurred. (error code = [error-code])

JP1/CSC - Manager could not be started because an internal error occurred.

(S)
Cancels the startup of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0015-E (0x00005441)

An attempt to start the manager has failed. Asset Information Manager is not installed. (error code = [error-code])

JP1/CSC - Manager could not start because AIM was not installed.

(S)
Cancels the startup of JP1/CSC - Manager.

(O)
Check whether AIM is installed correctly.

KDSL0020-I (0x00005404)

The manager terminated normally.

JP1/CSC - Manager has ended.

(S)
Ended JP1/CSC - Manager.

KDSL0021-E (0x00005405)

An attempt to terminate the manager has failed. A communication error occurred. (error code = [error-code])

A communication error occurred while JP1/CSC - Manager was ending.

(S)
Ends JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Manager.

KDSL0022-E (0x00005406)

An attempt to terminate the manager has failed. Manager termination processing timed out. (error code = [error-code])

A timeout error occurred during the end processing of JP1/CSC - Manager.

(S)
Ends JP1/CSC - Manager.

(O)
Check the JP1/CSC - Manager log. Check whether the security level was being judged or an action was being performed while JP1/CSC - Manager was ending.

KDSL0023-W (0x00005407)

The manager was forcibly terminated because an error occurred during termination processing.

JP1/CSC - Manager was forcibly ended because an error occurred during the end processing of JP1/CSC - Manager.

(S)
Ends JP1/CSC - Manager.

(O)
Check the JP1/CSC - Manager log. Check whether the security level was being judged or an action was being performed while JP1/CSC - Manager was ending.

KDSL0024-E (0x00005408)

An attempt to terminate the manager has failed. A database access error occurred. (error code = [error-code])

A database access error occurred while JP1/CSC - Manager was ending.

(S)
Ends JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0028-E (0x00005409)

An attempt to terminate the manager has failed. An internal error occurred. (error code = [error-code])

An internal error occurred while JP1/CSC - Manager was ending.

(S)
Ends JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0041-E (0x0000540A)

An attempt to receive a manager request has failed. A communication error occurred. (error code = [error-code])

The request from JP1/CSC - Manager could not be accepted because a communication error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Manager. Check whether the communication environment of JP1/CSC - Manager is operating normally.

KDSL0042-E (0x0000540B)

An attempt to receive a manager request has failed. An internal error occurred. (error code = [error-code])

The request from JP1/CSC - Manager could not be accepted because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0043-E (0x00005452)

An attempt to receive the manager request has failed. An IP address authentication error occurred. (IP address = [IP-address], error code = [error-code])

The request from JP1/CSC - Manager could not be accepted because an IP address authentication error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the IP address for the remote option in the Client Security Control - Manager Setup dialog box.

KDSL0045-W

A request was discarded because the manager is terminating. (request contents=[request-reception-date, request-type, request-source])

JP1/CSC - Manager discarded the request to end.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the content of the discarded request in the JP1/CSC - Manager log.

KDSL0046-E (0x0000540C)

An attempt to receive a manager request has failed. A database access error occurred. (error code = [error-code])

The request from JP1/CSC - Manager could not be accepted because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0047-W

Network connection control will be skipped because automatic refusal for a network connection is specified to be not executed.

Network connection control will be skipped because Automatic refusal of network connection is set to Do not execute in the Client Security Control - Manager Setup dialog box.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
In the Client Security Control - Manager Setup dialog box, set Automatic refusal of network connection to Execute.

KDSL0050-I (0x0000540D)

The agent has started. (IP address = [IP-address])

JP1/CSC - Agent has started.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0051-W (0x0000540E)

The agent has terminated. (IP address = [IP-address])

JP1/CSC - Agent has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Network control is not possible after JP1/CSC - Agent has ended. Check whether a problem exists even though JP1/CSC - Agent has ended.

KDSL0052-E (0x0000540F)

An error occurred with the agent. (IP address = [IP-address], error code = [error-code])

An error occurred in JP1/CSC - Agent.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Correct the error in JP1/CSC - Agent.

KDSL0053-E (0x00005410)

A communication error occurred with the manager. (error code = [error-code])

A communication error occurred in JP1/CSC - Manager.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Manager. Check whether the communication between JP1/CSC - Manager and JP1/CSC - Agent is normal.

KDSL0054-E (0x00005411)

An internal error occurred with the manager. (error code = [error-code])

An internal error occurred in JP1/CSC - Manager.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0100-I

A security level judgment will now start. (request source = [request-source], judgment date = [security-level-judgment-date])

Judgment of the client security level will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0101-I

A security level judgment has terminated. (request source = [request-source], judgment date = [security-level-judgment-date])

Judgment of the client security level has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0104-I (0x00005412)

The results of the security level judgment are as follows. (request source = [request-source], judgment date = [security-level-judgment-date], number of request PCs = [number-of-PC-units], number of judged PCs = [number-of-PC-units], safe = [number-of-PC-units], caution = [number-of-PC-units], warning = [number-of-PC-units], danger = [number-of-PC-units], unknown = [number-of-PC-units], Not applicable = [number-of-PC-units] )

The result of judgment of the client security level is displayed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0106-E (0x00005413)

An attempt to judge the security level has failed. A database access error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

The client security level could not be judged because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0107-E (0x0000544A)

An attempt to judge a security level has failed. There is no judgment policy. (request source = [request-source], judgment date = [security-level-judgment-date], policy name = [policy-name], asset number = [asset-number])

The client security level could not be judged because no judgment policy has been assigned to the client.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
In the JP1/CSC - Manager log file, check whether the corresponding policy has been deleted.

KDSL0108-E (0x00005415)

An attempt to judge the security level has failed. An internal error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

The client security level could not be judged because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0109-W

There is no asset whose security level can be judged. (request source = [request-source], judgment date = [security-level-judgment-date], asset information = [asset-ID or asset-number])

No client was found to have target asset information whose security level required judgment.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0110-W

There is no asset that corresponds to the specified asset number. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

There was no asset information with the specified asset number.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0111-W

Some items cannot be judged because the version of Software Distribution Client installed on the asset to be judged is old. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

Some items could not be judged because the version of JP1/Software Distribution Client installed on the target client was out of date.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the version of JP1/Software Distribution Client installed on the client with the asset number in the message.

KDSL0112-W

The program update cannot be judged because MBSA or Windows Update Agent is not installed on the asset to be judged. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

The security update could not be judged because MBSA or Windows Update Agent has not been set up on the client.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether MBSA or Windows Update Agent is set up on the client indicated by asset-number in the message.

KDSL0113-W

The security level cannot be judged because no OS information exists on the asset to be judged or the OS is not supported. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

The security level cannot be judged because OS information for the target client was not found, or the OS is not supported.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the OS information for the client indicated by asset-number in the message is registered, and whether the OS is supported.

KDSL0114-W

The security level cannot be judged because no asset information exists. (request source = [request-source], judgment date = [security-level-judgment-date])

The security level could not be judged because the asset information for the target client was not found.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information for the client has been registered.

KDSL0115-E (0x00005442)

An attempt to judge the security level has failed. There is no asset that corresponds to the asset information. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

The security level could not be judged because the asset corresponding to the asset number did not exist.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0116-W

Some items cannot be judged because the version of Software Distribution SubManager installed on the asset to be judged is old. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

Some items could not be judged because the version of JP1/Software Distribution SubManager installed on the target asset was out of date.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the version of JP1/Software Distribution SubManager installed on the client indicated by asset-number in the message.

KDSL0117-W

The action will be skipped based on the setting for action execution when the security level is judged. (request source = [request-source], judgment date = [security-level-judgment-date])

The action will be skipped because the action implementation during security level judgment is specified to be skipped.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
On the Basic Settings page of the Client Security Control - Manager Setup dialog box, check the Action execution setting under Security level judgment information. If you want to implement actions during the security level judgment, change the setting.

KDSL0118-W

A security level judgment will be skipped because asset information has not been updated. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

Security level judgment was skipped because asset information has not been updated.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
On the Basic Settings page of the Client Security Control - Manager Setup dialog box, check the Perform judgment if asset information is not updated setting under Security level judgment information. If you want to judge security levels for assets whose asset information has not been updated, change the setting.

KDSL0119-W

Some items cannot be judged because the version of Software Distribution Manager (relay manager) installed on the asset to be judged is old. (request source = [request-source], judgment date = [security-level-judgment-date], asset number = [asset-number])

Some items could not be judged because the version of Software Distribution Manager (relay manager) installed on the asset was out of date.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the version of Software Distribution Manager (relay manager) installed on the client indicated by asset-number in the message.

KDSL0120-W

Some items cannot be judged because the version of Software Distribution Manager or Asset Information Manager is old. (request source = [request-source], judgment date = [security-level-judgment-date])

Some items could not be judged because the version of Software Distribution Manager or Asset Information Manager was out of date.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Upgrade Software Distribution Manager and Asset Information Manager to version 08-51 or later.

KDSL0150-E (0x00005416)

An attempt to add asset information has failed. A database access error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

Asset information could not be added because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0151-E (0x00005417)

An attempt to add asset information has failed. An internal error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

Asset information could not be added because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0152-E (0x00005418)

An attempt to update asset information has failed. A database access error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

Asset information could not be updated because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0153-E (0x00005419)

An attempt to update asset information has failed. An internal error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

Asset information could not be updated because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0154-E (0x0000541A)

An attempt to delete asset information has failed. An internal error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

Asset information could not be deleted because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0155-E (0x0000541B)

An attempt to delete history information has failed. A file I/O error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

The history information could not be deleted because a file I/O error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the disk has sufficient free space or an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL0156-E (0x00005443)

An attempt to add asset information has failed. The asset cannot be added because the same asset information exists. (request source = [request-source], judgment date = [security-level-judgment-date], asset information = [asset-ID])

The asset could not be added because the same asset information already exists.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0157-E (0x00005451)

An attempt to delete asset information has failed. A database access error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], error code = [error-code])

Asset information could not be deleted because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0160-I

Asset information will now be added. (request source = [request-source], request reception date = [request-reception-date])

Addition of asset information will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0161-I

Asset information has been added. (request source = [request-source], request reception date = [request-reception-date])

Addition of asset information has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0162-I

Asset information will now be updated. (request source = [request-source], request reception date = [request-reception-date])

Update of asset information will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0163-I

Asset information has been updated. (request source = [request-source], request reception date = [request-reception-date])

Update of asset information has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0164-I

Asset information will now be deleted. (request source = [request-source], request reception date = [request-reception-date])

Deletion of asset information will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0165-I

Asset information has been deleted. (request source = [request-source], request reception date = [request-reception-date])

Deletion of asset information has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0166-I

Detection of asset information deletion will now start. (request source = [request-source], request reception date = [request-reception-date])

The detection of asset information deletion will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0167-I

Detection of asset information deletion has terminated. (request source = [request-source], request reception date = [request-reception-date])

The detection of asset information deletion has now ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0170-E (0x0000541C)

An attempt to obtain a judgment condition has failed. A communication error occurred. (error code = [error-code])

The judgment conditions of the judgment policy could not be acquired because a communication error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Manager. Check whether the communication environment of JP1/CSC - Manager is operating normally.

KDSL0171-E (0x0000541D)

An attempt to obtain a judgment condition has failed. An internal error occurred. (error code = [error-code])

The judgment conditions of the judgment policy could not be acquired because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0173-E (0x0000541E)

An attempt to obtain the judgment history has failed. A database access error occurred. (error code = [error-code])

The judgment history of the security level could not be acquired because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0174-E (0x0000541F)

An attempt to obtain the judgment history has failed. A file I/O error occurred. (error code = [error-code])

The judgment history of the security level could not be acquired because a file I/O error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the disk has sufficient free space or an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL0175-E (0x00005420)

An attempt to obtain the judgment history has failed. An internal error occurred. (error code = [error-code])

The judgment history of the judgment policy could not be acquired because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0176-E (0x00005421)

An attempt to register the judgment history has failed. A file I/O error occurred. (error code = [error-code])

The judgment history of the security level could not be registered because a file I/O error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the disk has sufficient free space or an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL0177-E (0x00005422)

An attempt to register the judgment history has failed. An internal error occurred. (error code = [error-code])

The judgment history of the security level could not be registered because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0178-E (0x00005423)

An attempt to delete the judgment history has failed. A file I/O error occurred. (error code = [error-code])

The judgment history of the security level could not be deleted because a file I/O error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the disk has sufficient free space or an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL0179-E (0x00005424)

An attempt to delete the judgment history has failed. An internal error occurred. (error code = [error-code])

The judgment history of the security level could not be deleted because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0180-E (0x00005449)

An attempt to register the judgment history has failed. There is no asset that corresponds to the asset information. (asset information = [asset-ID])

The judgment history for the security level could not be acquired because the asset corresponding to the asset information did not exist.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0191-E (0x00005425)

An attempt to set up security management has failed. An internal error occurred. (request source = [request-source], request reception date = [request-reception-date], error code = [error-code])

Security management could not be set because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0192-E (0x00005426)

An attempt to set up security management has failed. A database access error occurred. (request source = [request-source], request reception date = [request-reception-date], error code = [error-code])

Security management could not be set because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0193-E (0x00005427)

An attempt to set up security management has failed. A communication error occurred. (request source = [request-source], request reception date = [request-reception-date], error code = [error-code])

Security management could not be set because a communication error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Manager. Check whether the communication environment of JP1/CSC - Manager is operating normally.

KDSL0194-I

The security management settings have been enabled. (request source = [request-source], request reception date = [request-reception-date])

The security management settings were enabled.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0195-I

The security management settings have been disabled. (request source = [request-source], request reception date = [request-reception-date])

The security management settings were disabled.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0196-E (0x00005444)

An attempt to set up security management has failed. There is no asset that corresponds to the asset information. (request source = [request-source], request reception date = [request-reception-date], asset information = [asset-ID])

Security management could not be set up because the asset corresponding to the asset information did not exist.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0500-I

An action will now start. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date])

The action will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0501-I

An action has terminated. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date])

The action has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0505-I (0x00005428)

An asset of security level security-level has been detected. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], asset count = [asset-count])

An asset of security-level was detected.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0510-I (0x00005429)

The action results are as follows. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], notice to the administrator = [action-result], notice to the user = [action-result], network connection control = [action-result], user definition action = [action-result])

The result of the action is displayed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0511-I (0x00005472)

The action results are as follows. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], notice to the user = [action-result])

The result of the action is displayed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0520-E (0x0000542A)

An attempt to perform an action has failed. A database access error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], error code = [error-code])

The action failed because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0521-E (0x0000542B)

An attempt to perform an action has failed. An internal error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], error code = [error-code])

The action failed because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0522-E (0x0000542C)

An attempt to register the action results has failed. A database access error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], error code = [error-code])

The result of the action could not be registered because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database. All actions were successful.

KDSL0523-E (0x0000542D)

An attempt to register the action results has failed. An internal error occurred. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], error code = [error-code])

The result of the action could not be registered because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0524-E (0x00005445)

An attempt to perform an action has failed. There is no asset that corresponds to the asset information. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], asset information = [asset-ID])

The action could not be performed because the asset corresponding to the asset information did not exist.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0525-E (0x00005446)

An attempt to register the action results has failed. There is no asset that corresponds to the asset information. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], asset number = [asset-number])

The action results could not be registered because the asset corresponding to the asset number did not exist.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0526-E (0x0000544B)

An attempt to perform an action has failed. There is no action policy. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], policy name = [policy-name], asset number = [asset-number])

No action could be performed because there is no action policy.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Use the JP1/CSC - Manager log file to check whether the relevant policy has been deleted.

KDSL0527-W

An action will be skipped because a security level judgment was skipped. (request source = [request-source], judgment date = [security-level-judgment-date], action date = [action-date], asset number = [asset-number])

The action will be skipped because the settings specify that security level judgment is to be skipped for clients whose asset information has not been updated.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
On the Basic Settings page of the Client Security Control - Manager Setup dialog box, check the Perform judgment if asset information is not updated setting under Security level judgment information. If you want to judge security levels and implement actions for assets whose asset information has not been updated, change the setting.

KDSL0550-I

Network connection control will now start. (request source = [request-source], action date = [action-date], control type = [control-type])

Network connection control will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0551-I

Network connection control has terminated. (request source = [request-source], action date = [action-date], control type = [control-type])

Network connection control has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0560-W

Network connection control will be skipped. No MAC addresses are registered. (request source = [request-source], action date = [action-date], control type = [control-type], asset number = [asset-number])

Network connection control is skipped since the MAC address is not registered.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the MAC address of the client with the specified asset number is registered.

KDSL0561-I

Network connection control will be skipped. The network connection status and control type are the same. (request source = [request-source], action date = [action-date], control type = [control-type], asset number = [asset-number])

Network connection control is skipped because the network connection status and the control type are the same.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0562-W

Network connection control will be skipped. The network connection state is refuse in the emergency. (request source = [request-source], action date = [action-date], control type = [control-type], asset number = [asset-number])

Network connection control will be skipped because the network connection status is Refuse in the emergency.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Using the network control command (cscnetctrl) or the Client Security Control - Manager Setup dialog box, permit network connections for the client indicated by asset-number in the message.

KDSL0570-E (0x0000542E)

Network connection control has failed. A communication error occurred. (request source = [request-source], action date = [action-date], control type = [control-type], agent = [agent-IP-address], error code = [error-code])

Network connection control failed because a communication error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the communication environment of JP1/CSC - Manager is operating normally.

KDSL0571-E (0x0000542F)

Network connection control has failed. No agents are registered. (request source = [request-source], action date = [action-date], control type = [control-type], error code = [error-code])

Network connection control failed because JP1/CSC - Agent was not registered.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether JP1/CSC - Agent is registered.

KDSL0572-E (0x00005430)

Network connection control has failed. (request source = [request-source], action date = [action-date], control type = [control-type], MAC address = [PC-MAC-address], agent = [agent-IP-address], error code = [error-code])

Network connection control failed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Agent.

KDSL0573-E (0x00005431)

Network connection control has failed. An error occurred with the agent. (request source = [request-source], action date = [action-date], control type = [control-type], agent = [agent-IP-address], error code = [error-code])

Network connection control failed because an error occurred in JP1/CSC - Agent.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Agent.

KDSL0574-W

An error occurred during network connection control. An error occurred with the agent. (request source = [request-source], action date = [action-date], control type = [control-type], agent = [agent-IP-address], error code = [error-code])

An error occurred during network connection control because an error occurred in JP1/CSC - Agent.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether an error occurred in JP1/CSC - Agent.

KDSL0575-E (0x00005432)

Network connection control has failed. An internal error occurred. (request source = [request-source], action date = [action-date], control type = [control-type], error code = [error-code])

Network connection control failed because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0576-E (0x00005433)

Network connection control has failed. An internal error occurred. (request source = [request-source], action date = [action-date], control type = [control-type], agent = [agent-IP-address], error code = [error-code])

Network connection control failed because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0577-E (0x00005453)

There is no asset that corresponds to the MAC address, or the IP address and host name. (request source = [request-source], action date = [action-date], control type = [control-type], MAC address = [MAC-address]#, IP address = [IP-address]#, host name = [host-name]#)

Network connection control failed because there is no asset corresponding to the MAC address, or IP address and host name, specified by the network control command (cscnetctrl).

#
  • If the command specifies a MAC address, then only a MAC address is output.
  • If the command specifies only an IP address, then only an IP address is output.
  • If the command specifies only a host name, then only a host name is output.
  • If the command specifies both an IP address and host name, then an IP address and host name are output.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether a resource corresponding to the MAC address, or IP address and host name, specified by the network control command (cscnetctrl) has been registered in the asset management database.

KDSL0578-E(0x00005470)

An attempt to control the network connection has failed. The product to which the agent is linked does not support registration of permitted PCs. (request source = [request-source], action date = [action-date], control type = [control-type], agent = [agent-IP-address], error code = error-code])

An attempt to control connection to the network has failed because the information for the network control product to which the agent is linked does not support registration of permitted PCs.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the information for the network control product to which the agent is linked.

KDSL0600-I

Message notification will now start. (request source = [request-source], action date = [action-date])

Transmission of the message will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0601-I

Message notification has terminated. (request source = [request-source], action date = [action-date])

Transmission of the message has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0610-W

Message notification will be skipped. Software Distribution Client is either not installed or is an old version. (request source = [request-source], action date = [action-date], asset number = [asset-number])

Transmission of the message is skipped because JP1/Software Distribution Client is not installed or JP1/Software Distribution Client before version 07-00 or earlier is installed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether JP1/Software Distribution Client 07-50 or later is installed in the client with the specified asset number.

KDSL0611-W

Message notification will be skipped. Software Distribution Client, Software Distribution Manager (relay manager) or Software Distribution SubManager is not installed. (request source = [request-source], action date = [action-date], asset number = [asset-number])

Message notification will be skipped because JP1/Software Distribution Client, Software Distribution Manager (relay manager), or JP1/Software Distribution SubManager is either not installed, or version 07-11 or earlier of the product is installed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether JP1/Software Distribution Client, Software Distribution Manager (relay manager), or JP1/Software Distribution SubManager is installed in the client indicated by asset-number.

KDSL0612-W

Message notification will be skipped. Software Distribution SubManager version is old. (request source = [request-source], action date = [action-date], asset number = [asset-number])

Message notification will be skipped because JP1/Software Distribution SubManager 07-00 or earlier is installed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether JP1/Software Distribution SubManager 07-50 or later is installed on the client indicated by asset-number.

KDSL0613-W

Message notification will be skipped. The PC where Software Distribution SubManager is installed is not a target for action. (request source = [request-source], action date = [action-date], asset number = [asset-number])
Message notification will be skipped. The PC installed Software Distribution SubManager is not a target for action.

Message notification will be skipped because JP1/Software Distribution SubManager is not specified as the target of security level judgment and action.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
In the Client Security Control - Manager Setup dialog box, check whether JP1/Software Distribution SubManager is set as a target for security-level judgment and action.

KDSL0614-W

Message notification will be skipped. Software Distribution Manager (relay manager) version is old. (request source = [request-source], action date = [action-date], asset number = [asset-number])

Message notification will be skipped because Software Distribution Manager (relay manager) 07-11 or earlier is installed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether Software Distribution Manager (relay manager) 07-50 or later is installed on the client indicated by asset-number.

KDSL0615-W

Message notification will be skipped. The PC where Software Distribution Manager (relay manager) is installed is not a target for action. (request source = [request-source], action date = [action-date], asset number = [asset-number])

Message notification will be skipped because Software Distribution Manager (relay manager) is not specified as a target of security level judgment and action.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
In the Client Security Control - Manager Setup dialog box, check whether Software Distribution Manager (relay manager) is set as a target for security-level judgment and action.

KDSL0620-E (0x00005434)

Message notification has failed. Software Distribution Manager is not installed. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The message could not be sent because JP1/Software Distribution Manager was not installed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the installed components of JP1/Software Distribution.

KDSL0621-E (0x00005435)

Message notification has failed. Asset Information Manager is not installed. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The message could not be sent because AIM is not installed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether AIM is installed correctly.

KDSL0622-E (0x00005436)

Message notification has failed. An internal error occurred. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The message could not be sent because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0623-E (0x00005437)

Message notification has failed. An internal error occurred. (request source = [request-source], action date = [action-date], error code = [error-code])

The message could not be sent because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0624-E (0x00005447)

Message notification has failed. A file I/O error occurred. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

Message notification has failed because a file I/O error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the disk has sufficient free space or whether an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL0625-E (0x00005448)

Message notification has failed. An attempt to connect with Software Distribution Manager has failed. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

Message notification has failed because an attempt to connect with JP1/Software Distribution Manager has failed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether JP1/Software Distribution 07-50 or later is installed and active. Also check whether an error occurred in the communication environment.

KDSL0650-I

Email notification will now start. (request source = [request-source], action date = [action-date])

Transmission of the email will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0651-I

Email notification has terminated. (request source = [request-source], action date = [action-date])

Transmission of the email has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0652-I

Notification to IM will now start. (request source = [request-source], action date = [action-date])

The JP1 event will be sent to JP1/IM.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0653-I

Notification to IM has terminated. (request source = [request-source], action date = [action-date])

The JP1 event was successfully sent to JP1/IM.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0670-E (0x00005438)

Email notification has failed. The SMTP service cannot be used. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The email could not be sent because the SMTP service was not available.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the SMTP service is operating normally.

KDSL0671-E (0x00005439)

Email notification has failed. Asset Information Manager is not installed. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The message could not be sent because AIM was not installed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether AIM is installed correctly.

KDSL0672-E (0x0000543A)

Email notification has failed. An internal error occurred. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The email could not be sent because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0673-E (0x0000543B)

Email notification has failed. An internal error occurred. (request source = [request-source], action date = [action-date], error code = [error-code])

The email could not be sent because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0674-E

An attempt to notify IM has failed. An internal error occurred. (request source = [request-source], action date = [action-date], error code = [error-code])

The JP1 event notification could not be sent to JP1/IM because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0675-E

An attempt to notify IM has failed. An internal error occurred. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The JP1 event notification could not be sent to JP1/IM because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0676-E

An attempt to notify IM has failed. The IM linkage option is not specified. (request source = [request-source], action date = [action-date], error code = [error-code])

The JP1 event notification could not be sent to JP1/IM because Do not notify was specified for IM linkage in the setup of JP1/CSC - Manager.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
To link with JP1/IM, specify Notify for IM linkage in the setup of JP1/CSC - Manager.

KDSL0677-E

An attempt to notify IM has failed. An attempt to connect with IM has failed. (request source = [request-source], action date = [action-date], asset number = [asset-number], error code = [error-code])

The JP1 event could not be reported to JP1/IM because an attempt to connect with JP1/IM has failed.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether JP1/IM has started.

KDSL0680-I

The action for the user definition will now start. (request source = [request-source], action date = [action-date])

The user-defined action set in the action policy will now begin.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0681-I

The action of the user definition has terminated. (request source = [request-source], action date = [action-date])

The user-defined action set in the action policy has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0682-E (0x00005454)

The action for the user definition has failed. An internal error occurred. (request source = [request-source], action date = [action-date], error code = [error-code])

The user-defined action failed because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0683-E (0x00005455)

The action for the user definition has failed. No command is defined in the action policy. (request source = [request-source], action date = [action-date], action name = [action-name], policy name = [policy-name], asset number = [asset-number], error code = [error-code])

The user-defined action could not be performed because the command in the action policy was not found.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the path specified in the action policy for errors.

KDSL0684-E (0x00005456)

The action for the user definition has failed. A file I/O error occurred. (request source = [request-source], action date = [action-date], action name = [action-name], policy name = [policy-name], asset number = [asset-number], error code = [error-code])

The user-defined action could not be performed because a file I/O error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether there is enough free space on the disk. Alternatively, check whether write permission has been set for the usr directory in the JP1/CSC - Manager installation directory.

KDSL0685-E (0x00005457)

An attempt to execute the command has failed. An internal error occurred. (request source = [request-source], action date = [action-date], action name = [action-name], policy name = [policy-name], error code = [error-code])

The command could not be performed because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0686-E (0x00005458)

An attempt to execute command has failed. No command is defined in the action policy. (request source = [request-source], action date = [action-date], action name = [action-name], policy name = [policy-name], error code = [error-code])

The command could not be performed because the command defined in the action policy was not found.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check the path specified in the action policy for errors.

KDSL0687-E (0x0000546C)

The action for the user definition has failed. An internal error occurred. (request source = [request-source], action date = [action-date], action name = [action-name], policy name = [policy-name], asset number = [asset-number], error code = [error-code])

The user-defined action failed because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0750-I

An action request will now start. (request source = [request-source], request reception date = [request-reception-date])

An action for the client will now start.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0751-I

An action request has terminated. (request source = [request-source], request reception date = [request-reception-date])

An action for the client terminated.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0752-I

Action request contents. (request source = [request-source], request reception date = [request-reception-date], number of request PCs = [number-of-PC-units], number of action PCs = [number-of-PC-units], safe = [number-of-PC-units], caution = [number-of-PC-units], warning = [number-of-PC-units], danger = [number-of-PC-units], unknown = [number-of-PC-units], Not applicable = [number-of-PC-units])

This message displays the contents of the action to be implemented.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0753-W

Action will be skipped. The judgment result of the asset that corresponds to the asset information is not a target for action. (request source = [request-source], request reception date = [request-reception-date], asset information = [asset-number-or-asset-ID], security level = [security-level])

Actions will be skipped because the judgment result of the security level corresponding to the asset information is Not yet judged, Not applicable, or Unknown.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

KDSL0754-E(0x00005471)

An attempt to request an action has failed. There is no asset that corresponds to the asset information. (request source = [request-source], request reception date = [request-reception-date], asset information = [asset-number-or-asset-ID])

An action could not be implemented because there was no asset that corresponds to the asset information.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0755-E(0x0000546E)

An attempt to request an action has failed. A database access error occurred. (request source = [request-source], request reception date = [request-reception-date], error code = [error-code])

An action could not be implemented because a database access error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0756-W

An action cannot be executed because no asset information exists. (request source = [request-source], request reception date = [request-reception-date])

An action could not be implemented because asset information for the client subject to the action was not found.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information for the client has been registered.

KDSL0757-W

There is no asset subject to the action. (request source = [request-source], request reception date = [request-reception-date], asset information = [asset-ID-or-asset-number])

There was no client subject to the action.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0758-W

There is no asset information that corresponds to the specified asset number. (request source = [request-source], request reception date = [request-reception-date], asset number = [asset-number])

There was no asset information for the client that corresponds to the asset number.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL0760-E(0x0000546F)

An attempt to request an action has failed. An internal error occurred. (request source = [request-source], request reception date = [request-reception-date], error code = [error-code])

An action could not be implemented because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager.

(O)
Check whether the database is active or an error occurred in the database.

KDSL0800-E

An attempt to start the manager has failed.

JP1/CSC - Manager could not be started.

(S)
Cancels the startup of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0801-E

An attempt to terminate the manager has failed.

JP1/CSC - Manager could not be terminated.

(S)
Shuts down JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0802-E

An attempt to set up the manager environment has failed.

The JP1/CSC - Manager environment could not be configured.

(S)
Cancels the configuration of JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0998-E (0x0000543C)

An internal error occurred in the manager. (error code = [error-code])

An internal error occurred in JP1/CSC - Manager.

(S)
Ends JP1/CSC - Manager.

(O)
Contact the system administrator.

KDSL0999-E (0x0000543D)

(A message concerning the database)

A message from the database is displayed.

(S)
Check the messages before and after this message.

(O)
See the database documentation and check the content of the message.

(2) Messages regarding commands (1000 to 1999)

KDSL1000-I

Manager setup terminated normally.

JP1/CSC - Manager is set up.

(S)
Ends the command.

KDSL1001-E

An attempt to create client security management information has failed.

The client security control information could not be created.

(S)
Ends the command.

(O)
Check whether the setup of Asset Information Manager has been completed and whether the AIM database has sufficient free space.

KDSL1003-E

An attempt to set up a manager has failed. Command execution permissions are lacking.

JP1/CSC - Manager could not be set up because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1004-E

An attempt to set up a manager has failed.

Setup of JP1/CSC - Manager failed.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1005-E

An attempt to set up a manager has failed. Either Asset Information Manager is not installed or it is an unsupported version.

JP1/CSC - Manager could not be set up. JP1/CSC supports AIM 08-00 or later.

(S)
Ends the command.

(O)
Check whether AIM 08-00 or later is installed.

KDSL1006-E

An attempt to set up a manager has failed. The World Wide Web Publishing Service is running.

JP1/CSC - Manager could not be set up because the World Wide Web Publishing Service was active.

(S)
Ends the command.

(O)
Check whether the World Wide Web Publishing Service is active or not.

KDSL1007-E

An attempt to set up a manager has failed. A database access error occurred.

JP1/CSC - Manager could not be set up because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database.

KDSL1008-I

Setup has already been completed.

JP1/CSC - Manager is already set up.

(S)
Ends the command.

KDSL1050-I

A security level judgment request has been received.

The security level judgment request was accepted.

(S)
Ends the command.

KDSL1051-E

An attempt to judge a security level has failed. A communication error occurred.

The security level could not be judged because a communication error occurred.

(S)
Ends the command.

(O)
Check whether an error occurred in JP1/CSC - Manager. Check whether the communication environment of JP1/CSC - Manager is operating normally.

KDSL1052-E

An attempt to judge a security level has failed. A file I/O error occurred.

The security level could not be judged because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the disk has sufficient free space or an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL1053-E

An attempt to judge a security level has failed. Command execution permissions are lacking.

The security level could not be judged because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1054-E

An attempt to judge a security level has failed. Manager setup has not been completed.

The security level could not be judged because the setup of JP1/CSC - Manager was not completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager. If the problem is not resolved, contact the system administrator.

KDSL1055-E

An attempt to judge a security level has failed.

The security level could not be judged.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1056-E

An attempt to judge a security level has failed. The contents of the asset number file are invalid.

The security level could not be judged because the content of the asset number file was incorrect.

(S)
Ends the command.

(O)
Check whether the content of the asset number file is correct.

KDSL1057-E

An attempt to judge a security level has failed. A database access error occurred.

The security level could not be judged because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database, and then try the command again.

KDSL1058-E

An attempt to judge a security level has failed. The contents of the search condition file are invalid.

The security level could not be judged because the search condition file contains an error.

(S)
Ends the command.

(O)
Check whether the search condition file is formatted correctly, and then try the command again.

KDSL1059-W

The security level cannot be judged because no asset information exists.

The security level could not be judged because there is no asset information corresponding to the search condition in the asset management database.

(S)
Ends the command.

(O)
Check whether the condition specified in the search condition file is correct, and then try the command again.

KDSL1060-E

An attempt to judge a security level has failed. Asset Information Manager is not installed.

The security level could not be judged because AIM is not installed.

(S)
Ends the command.

(O)
Check whether AIM is installed correctly.

KDSL1080-I

The policy assignment terminated normally.

Policy assignment has ended.

(S)
Ends the command.

KDSL1081-E

An attempt to assign a policy has failed. Command execution permissions are lacking.

Policy assignment was unsuccessful because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1082-E

An attempt to assign a policy has failed. Manager setup has not been completed.

Policy assignment was unsuccessful because the setup of JP1/CSC - Manager was not completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager. If the problem is not resolved, contact the system administrator.

KDSL1083-E

An attempt to assign a policy has failed. Asset Information Manager is not installed.

Policy assignment was unsuccessful because AIM is not installed.

(S)
Ends the command.

(O)
Check whether AIM is installed correctly.

KDSL1084-E

An attempt to assign a policy has failed. A file I/O error occurred.

The policy could not be assigned because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the disk has sufficient free space or whether an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL1085-E

An attempt to assign a policy has failed. The content of the policy assignment file is invalid. (line number = [line-number])

Policy assignment was unsuccessful because the content of the policy assignment definition file was incorrect.

(S)
Ends the command.

(O)
Check whether the content of the policy assignment definition file is correct.

KDSL1086-E

An attempt to assign a policy has failed. A database access error occurred.

Policy assignment was unsuccessful because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or whether an error occurred in the database, and then try the command again.

KDSL1087-E

An attempt to assign a policy has failed. There is no policy specified for the policy assignment file. (policy name = [policy-name-specified-in-policy-assignment-definition-file])

Policy assignment was unsuccessful because the policy specified in the assignment definition file does not exist.

(S)
Ends the command.

(O)
Check whether the conditions specified in the policy assignment definition file are correct, and then try the command again.

KDSL1088-W

There is no asset corresponding to the key word specified for the policy assignment file. (keyword = [keyword-(group-name-or-asset-number)-specified-in-policy-assignment-definition-file])

There is no asset that corresponds to a keyword specified in the policy assignment definition file.

(S)
Resumes the command.

(O)
Check the keywords specified in the policy assignment definition file, and then try the command again.

KDSL1089-E

An attempt to assign a policy has failed. There are no assets.

Policy assignment was unsuccessful because there is no corresponding asset information in the resource management database.

(S)
Ends the command.

(O)
Check whether the policy assignment definition file is formatted correctly, and then try the command again.

KDSL1090-E

An attempt to assign a policy has failed. A policy specified in the policy assignment file could not be assigned. (policy name = [policy-name-specified-in-policy-assignment-definition-file])

Policy assignment was unsuccessful because a policy that could not be assigned was specified in the policy assignment definition file.

(S)
Ends the command.

(O)
Review the policy names in the policy assignment definition file, and then try the command again.

KDSL1091-E

An attempt to assign a policy has failed.

Policy assignment was unsuccessful for a reason not covered by messages KDSL1081-E to KDSL1090-E.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1110-I

The policy import terminated normally.

The policy has been imported.

(S)
Ends the command.

KDSL1111-E

An attempt to import the policy has failed. Command execution permissions are lacking.

The policy could not be imported because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1112-E

An attempt to import the policy has failed. Manager setup has not been completed.

The policy could not be imported because the setup of JP1/CSC - Manager was not completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager. If the problem is not resolved, contact the system administrator.

KDSL1113-E

An attempt to import the policy has failed. Asset Information Manager is not installed.

The policy could not be imported because AIM is not installed.

(S)
Ends the command.

(O)
Check whether AIM is installed correctly.

KDSL1114-E

An attempt to import the policy has failed. A file I/O error occurred.

The policy could not be imported because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the disk has sufficient free space or whether an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL1115-E

An attempt to import the policy has failed. The content of the anti-virus product policy import file is invalid. (line number = [line-number])

The policy could not be imported because the content of the policy import file for anti-virus products was incorrect.

(S)
Ends the command.

(O)
Check whether the content of the policy import file for anti-virus products is correct.

KDSL1116-E

An attempt to import the policy has failed. A database access error occurred.

The policy could not be imported because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or whether an error occurred in the database.

KDSL1117-W

There is no judgment policy name specified for the anti-virus product policy import file. (judgment policy name = [judgment-policy-name])

The judgment policy specified in the policy import file for anti-virus products does not exist.

(S)
Resumes the command.

(O)
Check whether the content of the policy import file for anti-virus products is correct.

KDSL1118-W

The information to be updated to the anti-virus product policy import file is not specified. (line number = [line-number])

The information to use to update the policy import file for anti-virus products was not specified.

(S)
Resumes the command.

(O)
Check whether the content of the policy import file for anti-virus products is correct.

KDSL1119-W

An attempt to update the policy specified in the policy import file for the anti-virus product failed. (judgment policy name = [judgment-policy-name])

The policy could not be imported because the specified policy name could not be updated.

(S)
Resumes the command.

(O)
Review the specified policy name, and then try the command again.

KDSL1120-E

An attempt to import the policy has failed.

The policy could not be imported for a reason not covered by messages KDSL1111-E to KDSL1119-W.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1130-I

The policy import terminated normally. (policy name = [policy-name])

The policy import terminated normally.

(S)
Ends the command.

KDSL1131-E

An attempt to import the policy failed. A file I/O error occurred. (policy name = [policy-name])

The policy could not be imported because a file I/O error occurred.

(S)
Ends the command.

(O)
  • Check whether the path and access permissions for the policy import file are correct.
  • Check whether the disk has sufficient free space or whether an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL1132-E

An attempt to import the policy failed. A database access error occurred. (policy name = [policy-name])

The policy could not be imported because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database.

KDSL1133-E

An attempt to import the policy failed. No policy name is specified. (policy name = [policy-name])

The specified judgment policy was not found.

(S)
Ends the command.

(O)
Review the specified policy name, and then try the command again.

KDSL1134-E

An attempt to import the policy failed. The specified policy cannot be updated. (policy name = [policy-name])

The policy could not be imported because the specified policy could not be updated.

(S)
Ends the command.

(O)
Review the specified policy name, and then try the command again.

KDSL1135-E

An attempt to import the policy failed. The content of the policy import file is invalid. (policy name = [policy-name], line number = [line-number], item number = [item-number])

The policy could not be imported because the contents of the policy import file were invalid.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1136-E

An attempt to import the policy failed. A required section of the policy import file is not specified. (policy name = [policy-name], section name = [section-name])

The policy could not be imported because the section was not specified in the policy import file.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1137-E

An attempt to import the policy failed. A required parameter ID of the policy import file is not specified. (policy name = [policy-name], section name = [section-name], parameter ID = [parameter-ID], item name = [item-name])

The policy could not be imported because the parameter ID was not specified in the policy import file.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1138-E

An attempt to import the policy failed. The content specified for a line in the policy import file is the same as for another line. (policy name = [policy-name], line number = [line-number])

The policy could not be imported because a line that has the same contents has already been specified in the policy import file.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1139-E

An attempt to import the policy failed. The number of conditions for each item does not match the number of specified conditions. (policy name = [policy-name], line number = [line-number])

The policy could not be imported because the number of conditions specified for each item is not the same for the items.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1140-E

An attempt to import the policy failed. Conditions are duplicated within the specified conditions. (policy name = [policy-name], line number = [line-number])

The policy could not be imported because the same condition was specified more than once.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1141-E

An attempt to import the policy failed. The judgment options of the group and judgment items do not match. (policy name = [policy-name], line number = [line-number])

The policy could not be imported because the group judgment option and the item judgment option do not match.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1142-E

An attempt to import the policy failed. The values of the judgment options of the group are not the same within the same group. (policy name = [policy-name], group name = [group-name])

The policy could not be imported because the values of the group judgment options are different within the group.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1143-E

An attempt to import the policy failed. The judgment options of the group and judgment items are not the same within the same group. (policy name = [policy-name], group name = [group-name])

The policy could not be imported because the group judgment option and the item judgment option are different in the group.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1144-E

An attempt to import the policy failed. The combination of judgment conditions is invalid. (policy name = [policy-name], line number = [line-number])

The policy could not be imported because conflicting conditions were specified.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1145-E

An attempt to import the policy failed. The property comparison conditions are invalid. (policy name = [policy-name], line number = [line-number])

The policy could not be imported because the value of the comparison condition for the specified property was incorrect.

(S)
Ends the command.

(O)
Check whether the contents of the policy import file are correct.

KDSL1200-I

PC list information has been output.

PC list information has been output.

(S)
Ends the command.

KDSL1201-E

An attempt to output PC list information has failed. A file I/O error occurred.

PC list information could not be output because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the path access permissions for the output destination folder of PC list information are correct.

KDSL1202-E

An attempt to output PC list information has failed. Command execution permissions are lacking.

PC list information could not be output because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1203-E

An attempt to output PC list information has failed. Manager setup has not been completed.

PC list information could not be output because JP1/CSC - Manager setup has not been completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager and then try the command again.

KDSL1204-E

An attempt to output PC list information has failed. The format of the security level judgment date is invalid.

PC list information could not be output because the format of the security level judgment date was invalid.

(S)
Ends the command.

(O)
Check whether the format of the security level judgment date is correct, and then try the command again.

KDSL1205-W

An attempt to output PC list information has failed. No PC list information matches the conditions.

PC list information could not be output because the PC list information to be output was not found.

(S)
Ends the command.

(O)
Check the security level judgment date in the JP1/CSC - Manager log file. Alternatively, check whether there is an asset that belongs to the group specified in the search condition file.

KDSL1206-E

An attempt to output PC list information has failed. A database access error occurred.

PC list information could not be output because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database.

KDSL1207-E

An attempt to output PC list information has failed. The judgment history cannot be obtained.

PC list information could not be output because the judgment history could not be obtained.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1208-E

An attempt to output PC list information has failed. There are no assets.

PC list information could not be output because no assets for which output was possible were not found.

(S)
Ends the command.

(O)
Check whether the asset information has been registered in the asset management database.

KDSL1209-E

An attempt to output PC list information has failed. Asset Information Manager is not installed.

PC list information could not be output because AIM is not installed.

(S)
Ends the command.

(O)
Check whether AIM has been installed correctly.

KDSL1210-E

An attempt to output PC list information has failed. The contents of the search condition file are invalid.

PC list information could not be output because the contents of the search condition file are invalid.

(S)
Ends the command.

(O)
Check whether the search condition file is formatted correctly, and then try the command again

KDSL1220-E

An attempt to output PC list information has failed.

PC list information could not be output.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1250-I

An action request has been received.

An action request has been received.

(S)
Ends the command.

KDSL1251-E

An attempt to execute an action has failed. A communication error occurred.

An action could not be implemented because a communication error occurred.

(S)
Ends the command.

(O)
Check whether an error occurred in JP1/CSC - Manager. Also check whether the communication environment of JP1/CSC - Manager is operating normally.

KDSL1252-E

An attempt to execute an action has failed. A file I/O error occurred.

An action could not be implemented because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the disk has sufficient free space or whether an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL1253-E

An attempt to execute an action has failed. Command execution permissions are lacking.

An action could not be implemented because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1254-E

An attempt to execute an action has failed. Manager setup has not been completed.

An action could not be implemented because JP1/CSC - Manager setup has not been completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager. If the problem is not resolved, contact the system administrator.

KDSL1256-E

An attempt to execute an action has failed. The contents of the asset number file are invalid.

An action could not be implemented because the contents of the asset number file are invalid.

(S)
Ends the command.

(O)
Check whether the contents of the asset number file are valid.

KDSL1257-E

An attempt to execute an action has failed. A database access error occurred.

An action could not be implemented because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database.

KDSL1258-E

An attempt to execute an action has failed. The contents of the search condition file are invalid.

An action could not be implemented because the contents of the search condition file are invalid.

(S)
Ends the command.

(O)
Check whether the search condition file is formatted correctly, and then try the command again.

KDSL1259-W

An action cannot be executed because no asset information exists.

An action could not be implemented because asset information that meets the condition was not found in the asset management database.

(S)
Ends the command.

(O)
Check whether the asset that meets the condition exists in the asset management database, and then try the command again.

KDSL1260-E

An attempt to execute an action has failed. Asset Information Manager is not installed.

An action could not be implemented because AIM was not installed.

(S)
Ends the command.

(O)
Check whether AIM has been installed correctly.

KDSL1261-E

An attempt to execute an action has failed. There is no action policy name specified.

An action could not be implemented because the specified action policy name was not found.

(S)
Ends the command.

(O)
Check the action policy name, and then try the command again.

KDSL1262-E

An attempt to execute an action has failed. A specified action policy name could not be assigned.

An action could not be implemented because the specified action policy name could not be assigned.

(S)
Ends the command.

(O)
Check the action policy name, and then try the command again.

KDSL1270-E

An attempt to execute an action has failed.

An action could not be implemented.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1300-I

Storage of statistics terminated normally.

The statistics have been stored.

(S)
Ends the command.

KDSL1301-E

Storage of statistics has failed. Command execution permissions are lacking.

Statistics could not be stored because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1302-E

Storage of statistics has failed. Manager setup has not been completed.

Statistics could not be stored because the setup of JP1/CSC - Manager was not completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager. If the problem is not resolved, contact the system administrator.

KDSL1303-E

Storage of statistics has failed. Asset Information Manager is not installed.

Statistics could not be stored because AIM is not installed.

(S)
Ends the command.

(O)
Check whether AIM is installed correctly.

KDSL1304-E

Storage of statistics has failed. A database access error occurred.

Statistics could not be stored because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database.

KDSL1305-E

Storage of statistics has failed. There is no PC security information in the asset management database.

Statistics could not be stored because there was no PC security information in the asset management database.

(S)
Ends the command.

(O)
Check whether there is PC security information in the asset management database.

KDSL1310-E

Storage of statistics has failed.

Statistics could not be stored.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1350-I

Statistics have been output.

Statistics have been output.

(S)
Ends the command.

KDSL1351-E

Output of statistics has failed. A file I/O error occurred.

Statistics could not be output because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the path and access permissions for the output destination folder of the statistics are correct.

KDSL1352-E

Output of statistics has failed. Command execution permissions are lacking.

Statistics could not be output because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1353-E

Output of statistics has failed. Manager setup has not been completed.

Statistics could not be output because JP1/CSC - Manager setup has not been completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager and then try the command again.

KDSL1354-E

Output of statistics has failed. A database access error occurred.

Statistics could not be output because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database.

KDSL1355-E

Output of statistics has failed. The contents of the search condition file are invalid.

Statistics could not be output because the contents of the search condition file are invalid.

(S)
Ends the command.

(O)
Check whether the search condition file is formatted correctly, and then try the command again.

KDSL1356-W

Output of statistics has failed. No group belongs to the specified group or level.

Statistics could not be output because no group belongs to the specified group or level.

(S)
Ends the command.

(O)
Check whether the asset information has been registered in the asset management database. Alternatively, check whether any assets belong to the group specified in the search condition file.

KDSL1357-E

Output of statistics has failed. Asset Information Manager is not installed.

Statistics could not be output because AIM is not installed.

(S)
Ends the command.

(O)
Check whether AIM has been installed correctly.

KDSL1358-W

Output of statistics has failed. No statistics matches the conditions.

Statistics could not be output because no applicable statistics exist.

(S)
Ends the command.

(O)
In the JP1/CSC - Manager log file, check the date and time when the statistics storage command (cscstorecount) was executed. Alternatively, check whether any assets belong to the group specified in the search condition file.

KDSL1359-E

Output of statistics has failed. The format of the start or end date for totals is invalid.

Statistics could not be output because the start date or end date for totals was formatted incorrectly.

(S)
Ends the command.

(O)
Check whether the start date or end date for totals are formatted correctly, and then try the command again.

KDSL1370-E

Output of statistics has failed.

Statistics could not be output.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1450-I

The update of patch information terminated normally.

The patch information was updated.

(S)
Ends the command.

KDSL1451-E

The update of patch information has failed. Command execution permissions are lacking.

Patch information could not be updated because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
An administrator role user must execute the command.

KDSL1452-E

The update of patch information has failed. Manager setup has not been completed.

Patch information could not be updated because the setup of JP1/CSC - Manager was not completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager, and then try the command again.

KDSL1453-E

The update of patch information has failed. Asset Information Manager is not installed.

Patch information could not be updated because AIM is not installed.

(S)
Ends the command.

(O)
Check whether AIM is installed correctly.

KDSL1454-E

The update of patch information has failed. Software Distribution Manager is not installed.

Patch information could not be updated because JP1/Software Distribution Manager was not installed.

(S)
Ends the command.

(O)
Check whether Software Distribution Manager is installed.

KDSL1455-E

The update of patch information has failed. The version of Software Distribution Manager is old.

Patch information could not be updated because Software Distribution Manager 08-02 or earlier is installed.

(S)
Ends the command.

(O)
Check whether Software Distribution Manager 08-10 or later is installed.

KDSL1456-E

The update of patch information has failed. A database access error occurred.

Patch information could not be updated because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or an error occurred in the database.

KDSL1457-E

The update of patch information has failed. A file I/O error occurred for the patch information file.

Patch information could not be updated because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the path and access permissions for the output destination folder of the patch information file are correct.

KDSL1458-E

The update of patch information has failed. The contents of the patch information file are invalid.

Patch information could not be updated because the patch information file contains an error.

(S)
Ends the command.

(O)
Check whether the patch information file is formatted correctly, and then try the command again.

KDSL1459-E

The update of patch information has failed. A file I/O error occurred for the patch information management file.

Patch information could not be updated because a file I/O error occurred in the patch information management file.

(S)
Ends the command.

(O)
Check whether the path and access permissions for the output destination folder of the patch information management file are correct.

KDSL1460-E

The update of patch information has failed. The contents of the patch information management file are invalid.

Patch information could not be updated because the patch information management file contains an error.

(S)
Ends the command.

(O)
Check whether the patch information management file is formatted correctly, and then try the command again.

KDSL1461-E

The update of patch information has failed. A file I/O error occurred for the patch information update condition file.

Patch information could not be updated because a file I/O error occurred in the patch information update condition file.

(S)
Ends the command.

(O)
Check whether the path and access permissions for the output destination folder of the patch information update condition file are correct.

KDSL1462-E

The update of patch information has failed. The contents of the patch information update condition file are invalid. (line number = [line-number])

Patch information could not be updated because the patch information update condition file contains an error.

(S)
Ends the command.

(O)
Check whether the patch information update condition file is formatted correctly, and then try the command again.

KDSL1463-E

The update of patch information has failed. There is no judgment policy specified. (judgment policy name = [judgment-policy-name])

The patch information update command could not be executed because the specified judgment policy does not exist.

(S)
Ends the command.

(O)
Check the name of the judgment policy, and then try the command again.

KDSL1464-E

The update of patch information has failed. The specified policy cannot be assigned. (judgment policy name = [judgment-policy-name])

The patch information update command could not be executed because the specified judgment policy could not be assigned.

(S)
Ends the command.

(O)
Check the name of the judgment policy, and then try the command again.

KDSL1465-I

None of the information in the patch information file is subject to updating.

None of the patch information in the patch information file was subject to updating.

(S)
Ends the command.

KDSL1466-I

The patch information file has not been updated.

The patch information file had not been updated.

(S)
Ends the command.

KDSL1467-E

The update of patch information has failed. The version of MSXML is old.

Patch information could not be updated because MSXML version 4.0 or earlier is installed.

(S)
Ends the command.

(O)
Check whether MSXML 4.0 Service Pack 2 or MSXML 6.0 is installed.

KDSL1468-W

The judgment policy cannot be updated because patch information is invalid. (article ID number = [article-ID-number])

Patch information could not be updated because the patch information contains an error.

(S)
Ends the command.

(O)
Set the relevant patch information in the Definition of Mandatory Security Updates dialog box.

KDSL1469-E

The update of patch information has failed.

Patch information could not be updated.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1500-I

The policy export terminated normally. (policy name = [policy-name])

The policy export terminated normally.

(S)
Ends the command.

KDSL1501-E

An attempt to export the policy failed. You do not have command execution permissions.

The policy could not be exported because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
A user with administrator privileges must execute the command.

KDSL1502-E

An attempt to export the policy failed. Manager setup is incomplete.

The policy could not be exported because JP1/CSC - Manager setup had not been completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager. If the problem is not resolved, contact the system administrator.

KDSL1503-E

An attempt to export the policy failed. Asset Information Manager is not installed.

The policy could not be imported because AIM was not installed.

(S)
Ends the command.

(O)
Check whether AIM is installed correctly.

KDSL1504-E

An attempt to export the policy failed. A file I/O error occurred. (policy name = [policy-name])

The policy could not be exported because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the path and access permissions for the output folder of the policy export file are correct.

KDSL1505-E

An attempt to export the policy failed. A database access error occurred. (policy name = [policy-name])

The policy could not be exported because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active or whether an error occurred in the database.

KDSL1506-E

An attempt to export the policy failed. No policy name is specified. (policy name = [policy-name])

The specified judgment policy was not found.

(S)
Ends the command.

(O)
Review the specified policy name, and then try the command again.

KDSL1507-E

An attempt to export the policy failed.

The policy could not be exported.

(S)
Ends the command.

(O)
Contact the system administrator.

KDSL1600-I

Network information maintenance terminated normally.

Network information maintenance terminated normally.

(S)
Ends the command.

KDSL1601-E

Network information maintenance failed. You do not have command execution permissions.

Maintenance of the network information could not be performed because the user who executed the command was not authorized to do so.

(S)
Ends the command.

(O)
A user with administrator privileges must execute the command.

KDSL1602-E

Network information maintenance failed. Manager setup is incomplete.

Maintenance of the network information could not be performed because JP1/CSC - Manager setup had not been completed.

(S)
Ends the command.

(O)
Set up JP1/CSC - Manager, and then try the command again.

KDSL1603-E

Network information maintenance failed. Asset Information Manager is not installed.

Maintenance of the network information could not be performed because AIM was not installed.

(S)
Ends the command.

(O)
Check whether AIM is installed.

KDSL1604-E

Network information maintenance failed. A file I/O error occurred.

Maintenance of the network information could not be performed because a file I/O error occurred.

(S)
Ends the command.

(O)
Check whether the path and access permissions for the output destination folder are correct.

KDSL1605-E

Network information maintenance failed. The content of the file defining MAC addresses that are not to be removed is invalid. (line number = [line-number])

Maintenance of the network information could not be performed because the definition file of MAC addresses not subject to deletion contains an error.

(S)
Ends the command.

(O)
Check whether the contents of the definition file of MAC addresses not subject to deletion are correct, and then try the command again.

KDSL1606-E

Network information maintenance failed. A database access error occurred.

Maintenance of the network information could not be performed because a database access error occurred.

(S)
Ends the command.

(O)
Check whether the database is active, and then try the command again.

KDSL1607-E

Network information maintenance failed. No network control product is installed. (product name = [product-name]#)

Maintenance of the network information could not be performed because the network control product was not installed.

#
JP1/NM - Manager

(S)
Ends the command.

(O)
Check whether the network control product is installed.

KDSL1608-E

Network information maintenance failed. An error was detected in the network control product. (error code = [error-code])

Maintenance of the network information could not be performed because an error was detected in the network control product.

(S)
Ends the command.

(O)
Check whether the network control linkage is configured correctly or whether an error occurred in the network control product.

KDSL1609-I

The network information subject to maintenance was not found.

The network information subject to maintenance was not found.

(S)
Ends the command.

KDSL1610-I

A MAC address was removed from the list of permitted devices. (MAC address = [MAC-address])

The MAC address was removed from the list of permitted devices.

(S)
Ends the command.

KDSL1611-W

An attempt to remove a MAC address from the list of permitted devices failed. (MAC address = [MAC-address], error code = [error-code])

The MAC address could not be removed from the list of permitted devices.

(S)
Ends the command.

(O)
Check whether an error occurred in the network control product.

KDSL1612-E

Network information maintenance failed.

Maintenance of the network information could not be performed.

(S)
Ends the command.

(O)
Contact the system administrator.

(3) Messages regarding the execution of operations on the Policy Management window (2000 to 2999)

KDSL2001-E

An internal error occurred while a policy was being changed or obtained. (error code = [error-code])

An internal error occurred when the security policy was being changed or acquired.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2011-I (0x0000543E)

user-ID logged in.

The user indicated in the message logged in to the Policy Management Login window of JP1/CSC.

(S)
Outputs the message and continues the processing in the Policy Management window.

KDSL2012-E (0x0000543F)

user-ID failed to log in.

The user indicated in the message failed to log in to the Policy Management Login window of JP1/CSC.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Check whether the user ID, the password, and the user role are correct.

KDSL2013-E

A database access error occurred in the Policy Management window. (error code = [error-code])

A database access error occurred in the Policy Management window.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Check whether the database is active or an error occurred in the database.

KDSL2014-E

An I/O error occurred in the policy file. (error code = [error-code])

An I/O error occurred in the security policy file.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Check whether the disk has sufficient free space or an error occurred in the file system. If the problem is not resolved, contact the system administrator.

KDSL2015-E

Asset Information Manager is not installed. (error code = [error-code])

AIM is not installed.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Check whether AIM is installed correctly.

KDSL2016-E

An internal error occurred in the Policy Management window. (error code = [error-code])

An internal error occurred in the Policy Management window.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2030-I (0x0000544C)

The policy-type policy was registered. (policy name = [policy-name])

The judgment policy or the action policy was registered.

(S)
Outputs the message and continues the processing in the Policy Management window.

KDSL2031-E

An attempt to register the policy-type policy has failed. (policy name = [policy-name])

The judgment policy or the action policy could not be registered.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2032-I (0x0000544D)

The policy-type policy was assigned. (policy name = [policy-name], assignment unit = [assignment-unit], assignment number = [assignment-number])

The judgment policy or the action policy was assigned.

(S)
Outputs the message and continues the processing in the Policy Management window.

KDSL2033-E

An attempt to assign the policy-type policy has failed. (policy name = [policy-name], assignment unit = [assignment-unit])

The judgment policy or the action policy could not be assigned.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2036-E

An attempt to obtain policy-type policy has failed. (policy name = [policy-name])

The judgment policy or the action policy could not be acquired.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2037-I (0x00005440)

policy-type policy has been changed. (policy name = [policy-name])

The judgment policy or the action policy was changed.

(S)
Outputs the message and continues the processing in the Policy Management window.

KDSL2038-E

An attempt to change policy-type policy has failed. (policy name = [policy-name])

The judgment policy or the action policy could not be changed.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2040-E

An attempt to update the policy-type policy name has failed. (policy name = [policy-name])

The name of the judgment policy or action policy could not be changed.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2042-I (0x0000544E)

The policy-type policy was deleted. (policy name = [policy-name])

The judgment policy or the action policy was deleted.

(S)
Outputs the message and continues the processing in the Policy Management window.

KDSL2043-E

An attempt to delete the policy-type policy has failed. (policy name = [policy-name])

The judgment policy or the action policy could not be deleted.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2044-E

An attempt to delete the policy-type policy has failed. The policy is assigned. (policy name = [policy-name])

The policy has already been assigned and cannot be deleted.

(S)
Outputs the message and cancels the processing in the Policy Management window.

(O)
Contact the system administrator.

KDSL2045-I (0x0000544F)

The default policy was assigned to the assets where the policy-type policy [policy-name] is assigned.

The default policy has been assigned to the asset to which the policy-type policy policy-name was assigned.

(S)
Outputs the message and continues the processing in the Policy Management window.

KDSL2046-I (0x00005450)

The policy-type policy name was changed. (before change = [policy-name-before], after change = [policy-name-after])

The name of the judgment policy or the action policy was changed.

(S)
Outputs the message and continues the processing in the Policy Management window.

KDSL2500-E

Manager setup has not been completed. (error code = [error-code])

Setup of JP1/CSC - Manager has not been completed yet.

(S)
Cancels the processing in the Client Security Control - Manager Setup dialog box or in the Policy Management window.

(O)
Execute the cscsetup command to set up JP1/CSC - Manager, and then start operation of the Client Security Control - Manager Setup dialog box or the Policy Management window. If the problem is not resolved, contact the system administrator.

(4) Messages regarding linkage with JP1/CSC - Manager Remote Option (3000 to 3199)

KDSL3001-I (0x00005459)

The remote service has started.

JP1/CSC - Manager Remote Option has started.

(S)
Started JP1/CSC - Manager Remote Option.

KDSL3002-E

An attempt to start the remote service has failed. Manager setup has not been completed. (error code = [error-code])

JP1/CSC - Manager Remote Option could not be started because JP1/CSC - Manager was not completely set up.

(S)
Cancels the startup of JP1/CSC - Manager Remote Option.

(O)
Set up JP1/CSC - Manager and then start JP1/CSC - Manager Remote Option again. If the problem is not resolved, contact the system administrator.

KDSL3003-E (0x0000545A)

An attempt to start the remote service has failed. The communication environment cannot be initialized. (error code = [error-code])

JP1/CSC - Manager Remote Option could not be started because the communication environment could not be initialized.

(S)
Cancels the startup of JP1/CSC - Manager Remote Option.

(O)
Check whether the port number specified in the Client Security Control - Manager Setup dialog box is available. If the port number cannot be used, specify a port number that can be used and reconfigure the JP1/CSC - Manager environment.

KDSL3004-E (0x0000545B)

An attempt to start the remote service has failed. An internal error occurred. (error code = [error-code])

JP1/CSC - Manager Remote Option could not be started because an internal error occurred.

(S)
Cancels the startup of JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3005-W (0x0000545C)

The remote service terminated normally.

JP1/CSC - Manager Remote Option has terminated.

(S)
JP1/CSC - Manager Remote Option has terminated.

KDSL3006-E (0x0000545D)

An attempt to terminate the remote service has failed. A communication error occurred. (error code = [error-code])

A communication error occurred when JP1/CSC - Manager Remote Option was ending.

(S)
Ends JP1/CSC - Manager Remote Option.

(O)
Check whether an error occurred in JP1/CSC - Manager.

KDSL3007-E (0x0000545E)

An attempt to terminate the remote service has failed. The remote service termination processing timed out. (error code = [error-code])

A timeout error occurred during the end processing of JP1/CSC - Manager Remote Option.

(S)
Ends JP1/CSC - Manager Remote Option.

(O)
Check the JP1/CSC - Manager log. Check whether a policy was being updated while JP1/CSC - Manager Remote Option was ending.

KDSL3008-W (0x0000545F)

The remote service was forcibly terminated because an error occurred during termination processing.

JP1/CSC - Manager Remote Option was forcibly ended because an error occurred during the end processing of JP1/CSC - Manager Remote Option.

(S)
Ends JP1/CSC - Manager Remote Option.

(O)
Check the JP1/CSC - Manager log. Check whether a policy was being updated while JP1/CSC - Manager Remote Option was ending.

KDSL3009-E (0x00005460)

An attempt to terminate the remote service has failed. An internal error occurred. (error code = [error-code])

An internal error occurred while JP1/CSC - Manager Remote Option was ending.

(S)
Ends JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3010-E (0x00005461)

An attempt to receive the remote option request has failed. A communication error occurred. (error code = [error-code])

The request from JP1/CSC - Manager Remote Option could not be accepted because a communication error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Check whether an error occurred in JP1/CSC - Manager. Check whether the communication environment of JP1/CSC - Manager is operating normally.

KDSL3011-E (0x00005462)

An attempt to receive the remote option request has failed. An internal error occurred. (error code = [error-code])

The request from JP1/CSC - Manager Remote Option could not be accepted because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3012-W

A request was discarded because the remote service is terminating. (content of request = [content-of-request])

JP1/CSC - Manager Remote Option discarded the request because it was ending.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Check the content of the discarded request in the JP1/CSC - Manager log.

KDSL3013-I (0x00005463)

The remote option has started. (IP address = [IP-address])

JP1/CSC - Manager Remote Option has started.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

KDSL3014-W (0x00005464)

The remote option has terminated. (IP address = [IP-address])

JP1/CSC - Manager Remote Option has ended.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

KDSL3015-E (0x00005465)

An error occurred with the remote option. (IP address = [IP-address], error code = [error-code])

An error occurred in JP1/CSC - Manager Remote Option.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Correct the error in JP1/CSC - Manager Remote Option.

KDSL3016-E (0x00005466)

A communication error occurred with the remote service. (error code = [error-code])

A communication error occurred in JP1/CSC - Manager Remote Option.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Check whether an error occurred in JP1/CSC - Manager. Check whether the communication between JP1/CSC - Manager and JP1/CSC - Manager Remote Option is normal.

KDSL3017-E (0x00005467)

An internal error occurred with the remote service. (error code = [error-code])

An internal error occurred in JP1/CSC - Manager Remote Option.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3018-I (0x00005468)

The policy has been updated.

The judgment policy was updated.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

KDSL3019-E (0x00005469)

An attempt to update the policy has failed. (error code = [error-code])

The judgment policy could not be updated.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3020-E (0x0000546A)

An attempt to send a message to the remote option has failed. A communication error occurred. (error code = [error-code])

The message could not be sent to JP1/CSC - Manager Remote Option because a communication error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3021-E (0x0000546B)

An attempt to send a message to the remote option has failed. An internal error occurred. (error code = [error-code])

The message could not be sent to JP1/CSC - Manager Remote Option because an internal error occurred.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3022-W (0x0000546D)

A request was received from an unregistered remote option. (IP address = [IP-address])

A request was received from a remote management server not registered with JP1/CSC - Manager.

(S)
Outputs the message and continues processing of JP1/CSC - Manager Remote Option.

(O)
Register the IP address of the remote option in the Client Security Control - Manager Setup dialog box.

KDSL3030-E

An attempt to start a remote service has failed.

JP1/CSC - Manager Remote Option could not be started because an attempt to start the remote service of JP1/CSC - Manager failed.

(S)
Cancels the startup processing of JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3031-E

An attempt to terminate a remote service has failed.

JP1/CSC - Manager Remote Option could not be terminated because an attempt to terminate the remote service of JP1/CSC - Manager failed.

(S)
Terminates JP1/CSC - Manager Remote Option.

(O)
Contact the system administrator.

KDSL3032-I

Anti-virus product information has been updated. (renewal date = [renewal-date], updated information = [updated-information], asset number = [asset-number])

Anti-virus product information has been updated.

(S)
Outputs the message and continues the remote service processing.

KDSL3033-W (0x00005473)

Acquisition of the anti-virus product information failed. No inventory information exists for the asset number. (asset number = [asset-number])

The anti-virus product information could not be acquired because there was no inventory information for the asset number.

(S)
Outputs the message and continues the remote service processing.

(O)
Check the automatic update information in the JP1/CSC - Manager Setup dialog box.

KDSL3034-E (0x00005474)

An attempt to automatically update the anti-virus product failed. A database access error occurred. (error code = [error-code])

The anti-virus product information could not be updated because a database access error occurred.

(S)
Outputs the message and continues the remote service processing.

(O)
Check whether the database is active.

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