7.3.7 Exit codes and detail codes after installing Application Server for Developers

This section describes the meanings of the code and actions required to report errors that occurred during the installation of Application Server for Developers.

Exit code meanings and actions required

Exit code	Meaning	Action
00	The process ended normally.	No action is required.
01	The process ended normally. The environment parameter file will be updated.	No action is required.
04	The installation processing ended normally. However, an error occurred while applying the revision patch to some of the products.	Verify the error code used to apply the patch that was displayed after `PATCH END` in `installation_directory_of_Application_Server_for_Developers/install.log`, and then take the required action.
80	An unknown error occurred.	Contact the help desk.
81	The program file does not exist. The possible reason is as follows: The required installation source files are not available.	Contact the help desk.
82	An error occurred in one of the following post installation processes: Icon addition process Group addition process A different process related to DDE	Contact the help desk.
83	An error occurred in the environment file. The possible reasons are as follows: The content of the `ini` file is inaccurate. The content of files such as `autoexec.bat` and `config.sys` files are inaccurate. An error occurred while reading the registry entry. An error occurred while writing to the registry. The registry structure is inaccurate.	Contact the help desk.
84	Insufficient memory during installation.	Terminate other programs and ensure that sufficient memory is available, and then run the setup again.
85	An error occurred while accessing the disk contents. The possible reasons are as follows: An error occurred while writing data to the disk. An error occurred while reading data from the disk.	Contact the help desk.
86	An error occurred due to insufficient space in the disk. The possible reason is as follows: The amount of available disk space in the system is insufficient.	Ensure that sufficient disk space is available, and then try again.
87	An error occurred while opening the file. The possible reason is as follows: An error occurred while installing the source file.	Contact the help desk.
88	An error occurred in the startup parameter. The possible reason is as follows: The combination of parameters to start the product installer is inaccurate.	Contact the help desk.
89	An error occurred due to the invalid format of the environment parameter. The possible reason is as follows: The format of the environment parameter file is different in the old and new versions.	Contact the help desk.
8A	The software cannot be installed. The possible reason is as follows: New installation was selected while starting the installer. However, the software did not support new installations.	Contact the help desk.
8B	The media is invalid. The possible reasons are as follows: `/NOREBOOTNOLOGOFF` is specified in the options of the product installer, but encryption is not specified in `__PLABEL.DT2`. The installation source file cannot be accessed.	Contact the help desk.
8C	The installation was rejected. The possible reasons are as follows: The prerequisite program does not exist. The computer is in an environment where programs cannot be installed. `/NOREBOOTNOLOGOFF` is specified in the options of the product installer, but encryption is not specified in `__PLABEL.DT2`.	If the prerequisite programs are not installed, install the required program, and then try again. If the prerequisite programs were already installed, contact the help desk
90	The user who is installing the product does not have administrator privileges.	The user must have administrator privileges to install.
91	The installation platform is not supported.	Install the product on a platform that supports the Application Server for Developers.
92	Other editions of Application Server for Developers are installed at the specified installation destination. The possible reasons are as follows: A Windows 64-bit edition of the product is installed in an environment where the 32-bit edition of the product is already installed. A Windows 32-bit edition of the product is installed in an environment where the 64-bit edition of the product is already installed.	Uninstall the other editions of Application Server for Developers, and then install the latest edition of Application Server for Developers.
93	The latest version of Application Server for Developers is installed.	Verify the version of the Application Server for Developers to be installed.
94	Failed to transfer the common module file.	Contact the help desk.
95	Failed to start the software installer.	Contact the help desk.
96	The installation of the installer software was canceled or an error occurred during installation.	Remove the cause by referring to the detailed code, and then try the installation again.
98	The number of characters exceeded the maximum limit in the installation destination directory name.	Change the installation destination directory name to not more than 115 single-byte characters.

Detail code meanings and actions required

Software name	Detail code	Meaning	Action
Eclipse IDE for Java EE Developers	81	The program file does not exist. The possible reason is as follows: The required installation source files are not available.	Contact the help desk.
	82	An error occurred after the installation process completed. The possible reason is as follows: Failed to, register in the Start menu.	Contact the help desk.
	85	Unable to access the disk. The possible reasons are as follows: An error occurred while writing to the disk. An error occurred while reading from the disk.	Run the setup again. If the error occurs again, contact the help desk
	88	An error occurred in the startup parameter. The possible reasons are as follows: The installation type (INS or DEL) is unknown. The installation location name is too long. Hence, the file cannot be copied.	Contact the help desk.
	90	An error occurred while verifying the version. The possible reason is as follows: An older version of the Eclipse IDE for Java EE Developers is installed.	Verify the version of Eclipse IDE for Java EE Developers to be installed.
	9A	The installation was canceled.	No action is required.
Application Development Tools	81	The program file does not exist. The possible reason is as follows: The required installation source files are not available.	Contact the help desk.
	85	A disk access error occurred. The possible reasons are as follows: An error occurred while writing to the disk. An error occurred while reading from the disk.	Run the setup again. If the error occurs again, contact the help desk.
	88	An error occurred in the startup parameter. The possible reasons are as follows The installation type (INS or DEL) is unknown. The installation location name is too long. Hence, the file cannot be copied.	Contact the help desk.
	90	An error occurred while verifying the version. The possible reason is as follows: An older version of the Application Development Tools is installed.	Verify the version of the Application Development Tools to be installed.
	9A	The installation was canceled.	No action is required.
Developer's Kit for Java	80	An unknown error occurred.	Contact the help desk.
	83	An error occurred while reading or writing data to the registry.	Contact the help desk.
	90	The latest version of the Developer's Kit for Java is installed.	Uninstall the Developer's Kit for Java program, and then install.
	91	Failed to, copy the file.	Ensure that sufficient disk space is available at the installation destination, and that the access permissions have been setup correctly.
	92	Failed to, change the file name.	Ensure that the access permissions have been setup correctly.
	97	An error was detected in the program or file under execution.	Terminate the Developer's Kit for Java programs that are running and all the programs that are accessing the related files, and then try the uninstallation again.
	9A	The installation was canceled.	No action is required.
Java EE Server	80	An error occurred in an internal function.	Run the setup again. If the error occurs again, send the installation log files to maintenance personnel.
	83	An error occurred while operating the registry.	Verify the operation permissions for the target registry, and then run the setup again. If the error occurs again, send the installation log files to maintenance personnel.
	84	An error occurred while reserving memory.	Terminate other programs, ensure that enough memory is available, and then run the setup again.
	85	An error occurred while operating the file or directory.	Verify the operation permissions for the target registry, and then run the setup again. If the error occurs again, send the installation log files to maintenance personnel.
	88	An error occurred in the startup parameter.	Run the setup again. If the error occurs again, send the installation log files to maintenance personnel.
	8C	An error occurred during a direct startup.	Operate from the product installer. If the error occurs again, send the installation log files to maintenance personnel.
	9A	The installation was canceled when the installation processing was in progress.	Run the setup again.
Web Server	83	A Web Server service is currently operating, or an error occurred in a registry operation.	Verify if the Web Server service is currently operating. If yes, stop the process and then try again. If the Web Server service is not currently operating, contact the help desk.
	90	The user who is installing the product does not have administrator privileges.	The user must have administrator privileges to install.
	91	The installation platform is not supported.	Install the product on a platform that supports Application Server for Developers.

Causes and meanings of the exit codes output while applying revision patches

Exit code	Meaning	Action required
00	The process ended normally.	No action is required.
01	The process ended normally. A system restart is required.	Restart the system.
81	The required installation source files or the installation destination directory are not available.	Contact the help desk.
83	The content of the `PRODUCT.INI` file is inaccurate.	Contact the help desk.
84	Insufficient memory while applying the revision patch.	Terminate other programs, and ensure that enough memory is available, and then apply the patch again.
86	Insufficient space in the disk while applying the revision patch.	Ensure that the disk space is available, and then run the patch again.
87	An error occurred during an attempt to open the updater log file or the debug log file.	Contact the help desk.
88	The possible reason is as follows: An argument error for the updater occurred. A format error for `PATCH.CSV` occurred.	Contact the help desk.
90	The possible reasons are as follows: Failed to, copy the additional target file. The user does not have the write permission for deleting the target file or the `UNPATCH.INI` file. Failed to, delete the file or directory. Failed to, copy the file. Failed to, read the `PATCH.CSV` file.	Contact the help desk.
91	The Cancel button was clicked in the UPDATE dialog box	No action is required.
92	Failed to, load the required DLL files.	Contact the help desk.
93	Failed to, acquire the address of various DLL functions.	Contact the help desk.
94	The settings of the `PRODUCT.INI` file are inaccurate.	Contact the help desk.
95	An error occurred during the pre-processing function of a product-specific DLL.	Contact the help desk.
96	An error occurred during the post-processing function of a product-specific DLL.	Contact the help desk.
97	An error occurred during the pre-processing function of a component-specific DLL.	Contact the help desk.
98	An error occurred during the post-processing function of a component-specific DLL.	Contact the help desk.
99	An error occurred during a verification to see whether an update is required.	Contact the help desk.
9A	A required revision patch has not been applied	Contact the help desk.
9F	The possible reasons are as follows: The target version is not installed. A mismatch occurred while verifying the name of the product type. A mismatch occurred while verifying the link date.	Contact the help desk.

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