7.3.7 Exit codes and detail codes after installing Application Server for Developers
This section describes the meanings of the code and actions required to report errors that occurred during the installation of Application Server for Developers.
Exit code meanings and actions required
Exit code |
Meaning |
Action |
---|---|---|
00 |
The process ended normally. |
No action is required. |
01 |
The process ended normally. The environment parameter file will be updated. |
No action is required. |
04 |
The installation processing ended normally. However, an error occurred while applying the revision patch to some of the products. |
Verify the error code used to apply the patch that was displayed after PATCH END in installation_directory_of_Application_Server_for_Developers/install.log, and then take the required action. |
80 |
An unknown error occurred. |
Contact the help desk. |
81 |
The program file does not exist. The possible reason is as follows:
|
Contact the help desk. |
82 |
An error occurred in one of the following post installation processes:
|
Contact the help desk. |
83 |
An error occurred in the environment file. The possible reasons are as follows:
|
Contact the help desk. |
84 |
Insufficient memory during installation. |
Terminate other programs and ensure that sufficient memory is available, and then run the setup again. |
85 |
An error occurred while accessing the disk contents. The possible reasons are as follows:
|
Contact the help desk. |
86 |
An error occurred due to insufficient space in the disk. The possible reason is as follows:
|
Ensure that sufficient disk space is available, and then try again. |
87 |
An error occurred while opening the file. The possible reason is as follows:
|
Contact the help desk. |
88 |
An error occurred in the startup parameter. The possible reason is as follows:
|
Contact the help desk. |
89 |
An error occurred due to the invalid format of the environment parameter. The possible reason is as follows:
|
Contact the help desk. |
8A |
The software cannot be installed. The possible reason is as follows:
|
Contact the help desk. |
8B |
The media is invalid. The possible reasons are as follows:
|
Contact the help desk. |
8C |
The installation was rejected. The possible reasons are as follows:
|
If the prerequisite programs are not installed, install the required program, and then try again. If the prerequisite programs were already installed, contact the help desk |
90 |
The user who is installing the product does not have administrator privileges. |
The user must have administrator privileges to install. |
91 |
The installation platform is not supported. |
Install the product on a platform that supports the Application Server for Developers. |
92 |
Other editions of Application Server for Developers are installed at the specified installation destination. The possible reasons are as follows:
|
Uninstall the other editions of Application Server for Developers, and then install the latest edition of Application Server for Developers. |
93 |
The latest version of Application Server for Developers is installed. |
Verify the version of the Application Server for Developers to be installed. |
94 |
Failed to transfer the common module file. |
Contact the help desk. |
95 |
Failed to start the software installer. |
Contact the help desk. |
96 |
The installation of the installer software was canceled or an error occurred during installation. |
Remove the cause by referring to the detailed code, and then try the installation again. |
98 |
The number of characters exceeded the maximum limit in the installation destination directory name. |
Change the installation destination directory name to not more than 115 single-byte characters. |
Detail code meanings and actions required
Software name |
Detail code |
Meaning |
Action |
---|---|---|---|
Eclipse IDE for Java EE Developers |
81 |
The program file does not exist. The possible reason is as follows:
|
Contact the help desk. |
82 |
An error occurred after the installation process completed. The possible reason is as follows:
|
Contact the help desk. |
|
85 |
Unable to access the disk. The possible reasons are as follows:
|
Run the setup again. If the error occurs again, contact the help desk |
|
88 |
An error occurred in the startup parameter. The possible reasons are as follows:
|
Contact the help desk. |
|
90 |
An error occurred while verifying the version. The possible reason is as follows:
|
Verify the version of Eclipse IDE for Java EE Developers to be installed. |
|
9A |
The installation was canceled. |
No action is required. |
|
Application Development Tools |
81 |
The program file does not exist. The possible reason is as follows:
|
Contact the help desk. |
85 |
A disk access error occurred. The possible reasons are as follows:
|
Run the setup again. If the error occurs again, contact the help desk. |
|
88 |
An error occurred in the startup parameter. The possible reasons are as follows
|
Contact the help desk. |
|
90 |
An error occurred while verifying the version. The possible reason is as follows:
|
Verify the version of the Application Development Tools to be installed. |
|
9A |
The installation was canceled. |
No action is required. |
|
Developer's Kit for Java |
80 |
An unknown error occurred. |
Contact the help desk. |
83 |
An error occurred while reading or writing data to the registry. |
Contact the help desk. |
|
90 |
The latest version of the Developer's Kit for Java is installed. |
Uninstall the Developer's Kit for Java program, and then install. |
|
91 |
Failed to, copy the file. |
Ensure that sufficient disk space is available at the installation destination, and that the access permissions have been setup correctly. |
|
92 |
Failed to, change the file name. |
Ensure that the access permissions have been setup correctly. |
|
97 |
An error was detected in the program or file under execution. |
Terminate the Developer's Kit for Java programs that are running and all the programs that are accessing the related files, and then try the uninstallation again. |
|
9A |
The installation was canceled. |
No action is required. |
|
Java EE Server |
80 |
An error occurred in an internal function. |
Run the setup again. If the error occurs again, send the installation log files to maintenance personnel. |
83 |
An error occurred while operating the registry. |
Verify the operation permissions for the target registry, and then run the setup again. If the error occurs again, send the installation log files to maintenance personnel. |
|
84 |
An error occurred while reserving memory. |
Terminate other programs, ensure that enough memory is available, and then run the setup again. |
|
85 |
An error occurred while operating the file or directory. |
Verify the operation permissions for the target registry, and then run the setup again. If the error occurs again, send the installation log files to maintenance personnel. |
|
88 |
An error occurred in the startup parameter. |
Run the setup again. If the error occurs again, send the installation log files to maintenance personnel. |
|
8C |
An error occurred during a direct startup. |
Operate from the product installer. If the error occurs again, send the installation log files to maintenance personnel. |
|
9A |
The installation was canceled when the installation processing was in progress. |
Run the setup again. |
|
Web Server |
83 |
A Web Server service is currently operating, or an error occurred in a registry operation. |
Verify if the Web Server service is currently operating. If yes, stop the process and then try again. If the Web Server service is not currently operating, contact the help desk. |
90 |
The user who is installing the product does not have administrator privileges. |
The user must have administrator privileges to install. |
|
91 |
The installation platform is not supported. |
Install the product on a platform that supports Application Server for Developers. |
Causes and meanings of the exit codes output while applying revision patches
Exit code |
Meaning |
Action required |
---|---|---|
00 |
The process ended normally. |
No action is required. |
01 |
The process ended normally. A system restart is required. |
Restart the system. |
81 |
The required installation source files or the installation destination directory are not available. |
Contact the help desk. |
83 |
The content of the PRODUCT.INI file is inaccurate. |
Contact the help desk. |
84 |
Insufficient memory while applying the revision patch. |
Terminate other programs, and ensure that enough memory is available, and then apply the patch again. |
86 |
Insufficient space in the disk while applying the revision patch. |
Ensure that the disk space is available, and then run the patch again. |
87 |
An error occurred during an attempt to open the updater log file or the debug log file. |
Contact the help desk. |
88 |
The possible reason is as follows:
|
Contact the help desk. |
90 |
The possible reasons are as follows:
|
Contact the help desk. |
91 |
The Cancel button was clicked in the UPDATE dialog box |
No action is required. |
92 |
Failed to, load the required DLL files. |
Contact the help desk. |
93 |
Failed to, acquire the address of various DLL functions. |
Contact the help desk. |
94 |
The settings of the PRODUCT.INI file are inaccurate. |
Contact the help desk. |
95 |
An error occurred during the pre-processing function of a product-specific DLL. |
Contact the help desk. |
96 |
An error occurred during the post-processing function of a product-specific DLL. |
Contact the help desk. |
97 |
An error occurred during the pre-processing function of a component-specific DLL. |
Contact the help desk. |
98 |
An error occurred during the post-processing function of a component-specific DLL. |
Contact the help desk. |
99 |
An error occurred during a verification to see whether an update is required. |
Contact the help desk. |
9A |
A required revision patch has not been applied |
Contact the help desk. |
9F |
The possible reasons are as follows:
|
Contact the help desk. |