Hitachi

Hitachi Application Server V10 User's Guide (For Windows® Systems)


4.11.3 Exit codes and detail codes after uninstalling Application Server

This section describes the meanings of the codes and actions required to report errors that are displayed during the uninstallation of Application Server.

Exit code meanings and actions required

Exit code

Meaning

Action

00

The process ended normally.

No action is required.

01

The process ended normally. The environment parameter file will be updated.

No action is required.

80

An unknown error occurred.

Contact the help desk.

83

An error occurred in the environment file. The possible reasons are as follows:

  • The content of the ini file is inaccurate.

  • The content of files such as autoexec.bat and config.sys are inaccurate.

  • An error occurred while reading the registry entry.

  • An error occurred while writing to the registry.

  • The registry structure is inaccurate.

Contact the help desk.

85

An error occurred while accessing the disk. The possible reasons are as follows:

  • An error occurred while writing data to the disk.

  • An error occurred while reading data from the disk.

Contact the help desk.

86

An error occurred due to insufficient space in the disk. The possible reason is as follows:

  • The amount of available disk space in the system is insufficient.

Ensure that disk space is available, and then try again.

88

An error occurred in the startup parameter. The following is a possible reason:

  • The combination of parameters to start the product installer is inaccurate.

Contact the help desk.

89

An error occurred due to the invalid format of the environment parameter file. The possible reason is as follows:

  • The format of the environment parameter file is different in the older and newer versions.

Contact the help desk.

90

The user who is uninstalling the product does not have administrator privileges.

The user must have administrator privileges to perform the uninstallation.

94

Failed to, transfer the common module file.

Contact the help desk.

95

Failed to, start the software installer.

Contact the help desk.

99

A timeout error occurred during the uninstallation of the software installer.

Contact the help desk.

9A

Processing for Application Server is executed during an uninstallation request.

No action is required.

Detail code meanings and actions required

Software name

Detail code

Meaning

Action required

Developer's Kit for Java

80

An unknown error occurred.

Contact the help desk.

88

An error occurred in the startup parameter.

Contact the help desk.

97

An error was detected in the program or file under execution.

Terminate the Developer's Kit for Java programs that are running and all the programs that are accessing the related files, and then try the uninstallation again.

Java EE Server

80

An error occurred in an internal function.

Run the setup. If the error occurs again, send the installation log files to maintenance personnel.

83

An error occurred while operating the registry.

Check the operation permissions for the target registry, and then run the setup again. If the error occurs again, send the installation log files to maintenance personnel.

84

Insufficient memory

Terminate other programs, ensure that enough memory is available, and then run the setup again.

85

An error occurred operating the file or directory.

Check the operation permissions for the target registry, and then run the setup again. If the error occurs again, send the installation log files to maintenance personnel.

88

An error occurred in the startup parameter.

Run the setup. If the error occurs again, send the installation log files to maintenance personnel.

8C

An error occurred during a direct startup.

Operate the product installer. If the error occurs again, send the installation log files to maintenance personnel.

9A

The uninstallation was canceled in the middle of the processing.

Run the setup again.

Web Server

83

A Web Server service is currently operating, or an error occurred in a registry operation

Verify if the Web Server service is currently operating. If yes, stop the process and then try again. If the Web Server service is not currently operating, contact the help desk.

90

The user who is uninstalling the product does not have administrator privileges.

The user must have administrator privileges to perform the uninstallation.