https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/ticket/ticket_detail/index.html Recent content in 5.5 Ticket Zoom screen on JP1 Cloud Service/Operations Integration User's Guide (ITSM Operation Manual) Hugo -- gohugo.io en https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/ticket/ticket_detail/ticket_link/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/ticket/ticket_detail/ticket_link/index.html You can associate tickets with other objects in [Miscellaneous] - [Link] on the Ticket Zoom screen. This function is useful when the content of the ticket can be resolved by using the content of an existing FAQ article (a knowledge article in Ops I). Linked objects are listed on the Ticket Zoom screen, and details of the linked object can be viewed by clicking the linked object number. Also, when a link is set from an object to another object, a link is automatically set from the linked object to the source object.