https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/customer/index.html Recent content in 4. [Customers] on JP1 Cloud Service/Operations Integration User's Guide (ITSM Operation Manual) Hugo -- gohugo.io en https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/customer/infocenter/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/customer/infocenter/index.html The “Customer Information Center” function allows you to view information about a customer and the customer users belonging to that customer. You can also see a list of tickets associated with customer users belonging to the customer. This function allows you to quickly determine, for example, how many tickets you need to respond to for a given customer. Details of each widget are shown in the following table. (Table) Details of each widget in the [Customer Information Center] https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/customer/user_infocenter/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/customer/user_infocenter/index.html The “Customer User Information Center” function allows you to view tickets and configuration items related to a specific customer user. This function allows you to quickly reference previous tickets regarding the same customer user and see the information needed to respond to a new ticket. (Table) Details of each widget in the [Customer User Information Center] Widget Description Support Japanese English 顧客ID Customer IDs The customer ID and customer name are displayed. https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/customer/customer_management/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM73029001e/customer/customer_management/index.html “Customer Administration” allows you to register and modify customer information. Use this screen to set up customer information for use in Ops I. For details, see the OTOBO manual. https://doc.otobo.org/manual/user/11.0/en/content/agent/customers/customer-administration.html For details on how to register customers, see “Customer registration”. Section structure 4.3.1 Customer registration