https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/index.html Recent content in 4.5 Other operational design tips on JP1 Cloud Service/Operations Integration User's Guide Hugo -- gohugo.io en https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_library/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_library/index.html The Library function allows you to define shared containers that can be viewed by multiple users in YAML files. Any files can be stored in shared containers. For example, a template for files to attach to a request from the window can be stored in a shared container so that users can download and use it, or request files filled by users can be stored in a shared container so that multiple users can review them. https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_application/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_application/index.html An application is a kind of documents and information about applications can be retrieved from the document table. Documents here do not refer to attachments used in operational tasks, but rather to YAML files that define workflows, service catalogs, and data models. Customer-specific applications can be added to the menu area as items (operation icons) in accordance with Ops I operations. From the added items, information retrieved from the document table can be displayed in the content area. https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_ticketcustom/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_ticketcustom/index.html The ticket functions available from the Ticket tab of the task application and request application allows customers to customize the Ticket window. When customizing the Ticket window, edit the files in the “apps” repository. For details about the “apps” repository, see “Customizing the default YAML files”. For details on the Ticket window, see “Tickets”. The Ticket window can be customized as follows. [Ticket fields] Change ticket field names Add and delete ticket fields For details, see “Ticket fields”. https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/workflow_custom/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/workflow_custom/index.html On the Workflow tab of the task and request applications, you can view a list of workflows. By default, the workflow list displays columns, such as [Context ID] and [Assignee] to show the details of each workflow. In the Workflow list window, you can add columns, such as project name and due date. Column values can be edited in the Workflow details window and other windows. Furthermore, in the Workflow list window, you can change label names (column display names), hide or show columns, and reorder them. https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_yamlcustom/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://itpfdoc.hitachi.co.jp/manuals/JCS/JCSM71029001e/customer/tips/tips_yamlcustom/index.html The “default YAML files” that define the Ops I UI and applications are registered in Ops I in advance. Some of the default YAML files can be edited to customize ticket management and other operation windows. This section describes where those default YAML files that can be edited are located. Ops I provides the following groups and repositories accessible to users and the default YAML files are registered in the “apps” repository for “Ops I System Engineers”.