KDEX5513-E

Failed to lock smart device. (MDM setting name = MDM-setting-name, error code = error-code, application (client) ID = application-(client)-ID, directory (tenant) ID = directory-(tenant)-ID)

[Cause] Authentication for connection to Microsoft Intune failed.

[Action] Cancel smart devices locking.

[Workaround] Review the following configuration information, or the certificate file.

- Application (client) ID

- Directory (tenant) ID

- Client secret value

If the problem is not found above, please review the API permission settings of the app registered on Microsoft Entra ID.