11.5 Exporting asset information
You can export the asset information displayed in the information area of the Assets module to a CSV file.
To export only specific items of asset information, use filters.
For example, to export only the asset information for the General Affairs Department, use a filter to display asset information for which the Department level is set to General Affairs Department.
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You can also export following asset information by executing the ioutils exportasset command. We recommend that you use this command if you need to regularly export asset information.
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Hardware asset information
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Software license information
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Managed software information
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Contract information
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Contract vendor list
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If a hyphen (-) is displayed in the information area of the Hardware Asset view in the Assets module, when hardware asset information is exported, the hyphen is output as a null character. This enables the exported hardware asset information to be successfully imported when imported without changes.
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When exporting the asset information that you registered in contract information, the items that are output vary depending on the contract type. If the contract type is Fixed, Lease, or Rent, the items Contract Vendor Name and Contract Date are output. However, if the contract type is Maintenance or Support, the items Contract Vendor Name and Contract Date are not output.
To export asset information:
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Display the Assets module.
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Display the asset information to be exported in the information area.
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From Action, select Export Hardware Asset List.
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In the Select Export Columns dialog box, select the items to export, and then click OK.
To specify the character encoding for the exported CSV file, select a character encoding in Encoding. The character encoding is set to UTF-8 by default.
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In the displayed view, click the Save button.
The CSV file is saved with the specified name in the location to which files are downloaded.
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The exporting process may take a long time or fail to complete. This may occur when any of the following conditions are met:
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More than 1,000 assets are displayed on the window.
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The items other than the default items are selected for the export.
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The security assessment process or distribution process is being processed in the background
If the export process is not completed, work around this problem by any of the following methods.
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Reduce the number of assets displayed on the screen to 1,000 or less by using a filter or a custom group.
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Narrow down the export items and select only necessary items.
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Perform the Export Device Details from the Action menu while the ITDM-compatible distribution as such is not being processed in the background.
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