A.1 Port number list
This section describes the port numbers used by JP1/IT Desktop Management 2.
If not otherwise specified, "management server" includes "primary management server" and "management relay server".
- Tip
-
All port numbers used by JP1/IT Desktop Management 2 - Manager are the same as those used by JP1/IT Desktop Management 2 - Operations Director.
JP1/IT Desktop Management 2 - Manager port number list
- Management server
-
Port number for management server
Connection direction
Connected to [port number]
Protocol
Use
Ephemeral
The JP1/Base authentication server [20240]
TCP
Used for communication from a management server to the authentication server when authenticating JP1 users.
31080
Administrator's computer [ephemeral]
TCP
Used for communication from an administrator's computer to a management server when the operation window is referenced or used.
This port number is also used for communication from Remote Install Manager or Packager, or network control command installed on the administrator's computer to a management server.
31000
Agent, relay system or internet gateway [ephemeral]
TCP
Used for communication from an agent, relay system or an internet gateway to a management server
31002
Remote Install Manager or management server [ephemeral]
TCP
Used for communication from a remote Install Manager to a management server.
Ephemeral
Management relay server, agent or relay system [31001]
TCP
Used for communication from a management server to a management relay server, agent or relay system during distribution using Remote Install Manager
31006 to 31009, 31011, 31012
Management server [ephemeral]
TCP
Used for communication for internal processing within a management server.
31010
-
Remote Install Manager [ephemeral]
-
Asset Console (jamTakeITDM2Info.exe) [ephemeral]
TCP
Used for communication from Remote Install Manager or Asset Console to a management server, or internal processing
ephemeral
Management relay server, agent, or relay system [31001]
UDP
Used for controlling the power source by using Wake on LAN.
Ephemeral
Agent or relay system [31014]
UDP
Used for communication from a management server to an agent or relay system to distribute jobs by multicasting
31015
Agent or relay system [ephemeral]
UDP
Used for communication from an agent or relay system to a management server for requesting retransmission during multicast distribution
31021
-
Remote Install Manager [ephemeral]
-
Agent [ephemeral]
-
Relay system [ephemeral]
-
Packager [ephemeral]
-
Management relay server [ephemeral]
-
Management server [ephemeral]
-
Internet gateway [ephemeral]
TCP
Used for communication from Remote Install Manager, agent, relay system, Packager, management relay server, management server and internet gateway to a management server during distribution using Remote Install Manager
31023
Management server or management relay server [ephemeral]
TCP
Used for communication between a management server and a management relay server.
31026 to 31029
Management server [ephemeral]
TCP
Used for communication of internal processing performed on the management server when the API is used.
31030
External system [ephemeral]
TCP
Used for communication between the external system and the management server via the API.
Ephemeral
Management relay server, agent, or relay system [16992]
TCP
Used for controlling the power source of a computer that uses AMT
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, in the setup, change them to port numbers that are not used.
If a management server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Also, specify firewall settings to enable ports used for communication in internal processing. Note that if you install JP1/IT Desktop Management 2 - Manager in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
-
- Administrator's computer (Remote Install Manager )
-
Port number for administrator's computer
Connection direction
Connected to [port number]
Protocol
Use
Ephemeral
Management server [31002, 31010, 31021, 31080]
TCP
Used for communication from Remote Install Manager to a management server during distribution using Remote Install Manager
Ephemeral#
Management server [ephemeral#]
TCP
Used for Remote Install Manager internal processing
Ephemeral
Relay system [31021]
TCP
Used when deleting a package on a relay system using Remote Install Manager.
#: The following describes how to fix the port numbers used for connecting the database to the agent.
- To fix the port number of the management server (connection destination):
-
-
Execute the stopservice command to stop the services on the management server.
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Use a text editor to open the pdsys file stored in JP1/IT Desktop Management 2 - Manager-installation-folder\mgr\db\CONF.
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Add set pd_service_port = port-number. For port-number, specify the port number you want to use.
Example: To specify 10000 as the port number, enter as follows:
set pd_service_port = 10000
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Execute the startservice command to restart the services on the management server.
-
- To fix the port numbers of Remote Install Manager (connection destination):
-
For receiving ports, the OS automatically assigns port numbers by default. Ten or more receiving ports are used.
-
Stop Remote Install Manager and other applications for JP1/IT Desktop Management 2.
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Use a text editor to open the HiRDB.ini file stored in Remote-Install-Manager-installation-folder\mgr\dbclt.
If Remote Install Manager and the management server are installed in the same computer, HiRDB.ini is stored in JP1/IT Desktop Management 2-Manager-installation-folder\mgr\dbclt.
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For PDCLTRCVPORT=, specify the range of port numbers you want to use in the port-number-port-number format. Note that the range of port numbers is not set if you do not specify anything or specify 0 after PDCLTRCVPORT=, By default, the range of port numbers is not set.
Example: To specify 10000-10500 as the range of port numbers, enter as follows:
PDCLTRCVPORT=10000-10500
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Start Remote Install Manager and other applications for JP1/IT Desktop Management 2.
-
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, in the setup, change them to unused port numbers.
If the administrator's server controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if you install Remote Install Manager in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
Port number list for a relay system
Port number for relay system |
Connection direction |
Connected to [port number] |
Protocol |
Use |
---|---|---|---|---|
16992 |
Management server [ephemeral] |
TCP |
Used for controlling the power source of a computer that uses AMT |
|
31001 |
Management server [ephemeral] |
TCP |
Used for communication from a management server to a relay system during distribution using Remote Install Manager |
|
31001 |
Management server [ephemeral] |
UDP |
Used for controlling the power source by using Wake on LAN. |
|
31002 |
|
TCP |
Used for communication from an agent and internet gateway to a relay system during distribution using Remote Install Manager |
|
31014 |
Management server [ephemeral] |
UDP |
Used for communication from a management server to a relay system to distribute jobs by multicasting |
|
31015 |
Agent [ephemeral] |
UDP |
Used for communication from an agent to a relay system for requesting retransmission during multicast distribution |
|
31021 |
Remote Install Manager [ephemeral] |
TCP |
Used when deleting a package on a relay system using Remote Install Manager. |
|
ephemeral |
Management server [31015] |
UDP |
Used for communication from a relay system to a management server for requesting retransmission during multicast distribution. |
|
Ephemeral |
Management server [31021] |
TCP |
Used for communication from a relay system to a management server during distribution using Remote Install Manager |
|
Ephemeral |
Agent [16992] |
TCP |
Used for controlling the power source of a computer that uses AMT |
|
ephemeral |
Agent [31001] |
UDP |
Used for controlling the power source by using Wake on LAN. |
|
ephemeral |
Agent [31014] |
UDP |
Used for communication from a relay system to an agent during multicast distribution. |
Port number list for a controller and remote control agent
Controller or remote control agent [port number] |
Connection direction |
Connected server [port number] |
Protocol |
Use |
---|---|---|---|---|
Remote control agent [31016] |
Controller [ephemeral] |
TCP |
Used for window operation from a controller to a remote control agent |
|
Remote control agent [31017] |
Controller [ephemeral] |
TCP |
Used for transferring files from a controller to a remote control agent |
|
Remote control agent or controller [31018](when used as a chat server) |
Remote control agent or controller [ephemeral] |
TCP |
Used for chat |
|
Remote control agent [ephemeral] |
Controller [31019] |
TCP |
Used for requesting a remote connection from a remote control agent to a controller |
|
Remote control agent [ephemeral] |
Controller [31020] |
TCP |
Used for callback file transfer from a remote control agent to a controller |
|
controller [ephemeral] |
RFB connection target device [5900] |
TCP |
Used for remote control by means of RFB connection. |
|
controller [ephemeral] |
Remote control agent[16992] |
TCP |
Used for controlling the power source of a computer that uses AMT |
|
Controller [ephemeral] |
Remote control agent [31016] |
UDP |
Used for controlling the power source by using Wake on LAN. |
If a computer with a controller installed or a computer that is remotely controlled controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if a controller and remote control agent are installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, follow the steps below to change them to port numbers that are not used.
-
Port number for a controller
Specify port numbers in the Options dialog box of the controller.
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Port number for a remote controller agent
Specify port numbers in the Remote control settings view used for agent configuration.
-
Port number for the chat functionality
In the Chat window, select Options, and in the displayed dialog box, in the Connect tab, specify the port numbers.
JP1/IT Desktop Management 2 - Agent port number list
Agent port number |
Connection direction |
Connected server [port number] |
Protocol |
Use |
---|---|---|---|---|
31001 |
Management server [ephemeral] |
TCP |
Used for communication from a management server to the agent |
|
31001 |
Management server or relay system [ephemeral] |
UDP |
Used for controlling the power source by using Wake on LAN. |
|
16992 |
Management server [ephemeral] |
TCP |
Used for controlling the power source of a computer that uses AMT |
|
Ephemeral |
Relay system [31002] |
TCP |
Used for communication from an agent to a relay system during distribution using Remote Install Manager |
|
31014 |
Management server or relay system [ephemeral] |
UDP |
Used for communication from a management server or relay system to an agent to distribute jobs by multicasting |
|
Ephemeral |
Management server or relay system [31015] |
UDP |
Used for communication from an agent to a management server or relay system for requesting retransmission during multicast distribution |
|
Ephemeral |
Management server [31021] |
TCP |
Used for communication from an agent to a management server system during distribution using Remote Install Manager |
|
31024 |
Agent [ephemeral] |
TCP |
Used for communication within an agent when an agent that communicates with a higher system via the Internet gateway communicates with the Internet gateway. |
|
31025 |
Agent [ephemeral] |
TCP |
Used for communication within an agent when an agent that communicates with a higher system via the Internet gateway communicates with the Internet gateway. |
|
Ephemeral |
Internet gateway [443] |
TCP |
Used for communication via the Internet gateway. |
Each port number is set as a default when the product is provided. If the port numbers shown in the table are already used in the system environment you are using, when setting up a management server, change them to port numbers that are not used.
If a computer with an agent installed controls port numbers by using Windows Firewall, specify firewall settings to enable the above ports. Note that if an agent is installed in an environment in which Windows Firewall is enabled, the ports are automatically set to pass through Windows Firewall (they are registered in the exception settings).
If networks between JP1/IT Desktop Management 2 - Manager and JP1/IT Desktop Management 2 - Agent control ports by using Windows Firewall, specify firewall settings to enable the ports in the above table.
Port numbers for agentless devices
For agentless devices, the port numbers for Windows administrative shares or SNMP are used depending on the authentication status of the devices.
Port number list for an Internet gateway
Port number for Internet gateway |
Connection direction |
Connected to [port number] |
Protocol |
Use |
---|---|---|---|---|
443 |
Agent [ephemeral] |
TCP |
Used for communication via the Internet gateway. |